CONTACT INFORMATION REVIEWS & MORE DATA
UNC HOSPITALS Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 101 MANNING DRIVE, CHAPEL HILL, NC 27514
- Phone: (919) 966-4141
- Type: Acute Care Hospitals
- Ownership: Government - State
- Overall Rating:
- Perc. Patients Recommending: 77%
About UNC HOSPITALS
UNC HOSPITALS is a Acute Care Hospitals. It is in CHAPEL HILL, NC. Its type of ownership is Government - State. The facility's Medicare ID is 340061. It does provide emergency services. There are 1,618 medical professionals and 118 doctor groups affiliated with the hospital. On average at UNC HOSPITALS, emergency patients were charged $27,611. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNC HOSPITALS to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 78 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 4 % |
Patients who reported that their nurses "Usually" communicated well | 18 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 85 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 2 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 13 % |
Patients who reported that their nurses "Always" listened carefully to them | 75 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 5 % |
Patients who reported that their nurses "Usually" listened carefully to them | 20 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 74 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 5 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 21 % |
Patients who reported that their doctors "Always" communicated well | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 4 % |
Patients who reported that their doctors "Usually" communicated well | 15 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 87 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 3 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 10 % |
Patients who reported that their doctors "Always" listened carefully to them | 80 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 5 % |
Patients who reported that their doctors "Usually" listened carefully to them | 15 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 75 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 5 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 20 % |
Patients who reported that they "Always" received help as soon as they wanted | 57 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 12 % |
Patients who reported that they "Usually" received help as soon as they wanted | 31 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 11 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 33 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 59 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 14 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 27 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 60 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 20 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 20 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 74 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 9 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 17 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 47 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 30 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 23 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 12 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 88 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 12 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 88 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 12 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 88 % |
Patients who "Agree" they understood their care when they left the hospital | 39 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 5 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 56 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 43 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 6 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 51 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 40 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 5 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 55 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 33 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 5 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 62 % |
Patients who reported that their room and bathroom were "Always" clean | 69 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 10 % |
Patients who reported that their room and bathroom were "Usually" clean | 21 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 61 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 8 % |
Patients who reported that the area around their room was "Usually" quiet at night | 31 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 7 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 18 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 75 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 4 % |
Patients who reported YES, they would definitely recommend the hospital | 77 % |
Patients who reported YES, they would probably recommend the hospital | 19 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of UNC HOSPITALS, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNC HOSPITALS provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for UNC HOSPITALS: Not Available
Detailed table for spending and period for patients at UNC HOSPITALS:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $16 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $44 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $457 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $10 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $19 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $557 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $14,597 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $38 |
Carrier (During Index Hospital Admission) | $1,939 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $784 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $138 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $3,518 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,651 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $2,515 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $192 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,137 |
Total (Complete Episode) | $27,611 |
Infection Rates at UNC HOSPITALS
These measures show how often patients at UNC HOSPITALS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.91 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.43 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 55,731.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 66.29 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 76.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.15 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.69 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.19 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 34,110.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 55.93 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 51.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.91 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.84 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.88 / Same |
SSI - Colon Surgery: Number of Procedures | 632.00 / Same |
SSI - Colon Surgery: Predicted Cases | 18.75 / Same |
SSI - Colon Surgery: Observed Cases | 24.00 / Same |
SSI - Colon Surgery | 1.28 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.52 / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 3.14 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 374.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 3.53 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 5.00 / Same |
SSI - Abdominal Hysterectomy | 1.42 / Same |
MRSA Bacteremia: Lower Confidence Limit | 0.50 / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.19 / Same |
MRSA Bacteremia: Patient Days | 275,885.00 / Same |
MRSA Bacteremia: Predicted Cases | 26.61 / Same |
MRSA Bacteremia: Observed Cases | 21.00 / Same |
MRSA Bacteremia | 0.79 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.42 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.62 / Better |
Clostridium Difficile (C.Diff): Patient Days | 247,591.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 202.40 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 104.00 / Better |
Clostridium Difficile (C.Diff) | 0.51 / Better |
How UNC HOSPITALS Compares to Other Similar Facilities
This is how UNC HOSPITALS compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in CHAPEL HILL, NC
Worst Hospitals in CHAPEL HILL, NC
Percentages of Complications and Deaths at UNC HOSPITALS
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 3.3% | SAME |
Death rate for heart attack patients | 11% | SAME |
Death rate for CABG surgery patients | 3% | SAME |
Death rate for COPD patients | 7.1% | SAME |
Death rate for heart failure patients | 11.5% | SAME |
Death rate for pneumonia patients | 12.4% | Better |
Death rate for stroke patients | 12.8% | SAME |
Pressure ulcer rate | 1.16% | Worse |
Death rate among surgical inpatients with serious treatable complications | 167.48% | SAME |
Iatrogenic pneumothorax rate | 0.18% | SAME |
In-hospital fall with hip fracture rate | 0.1% | SAME |
Postoperative hemorrhage or hematoma rate | 1.91% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 1.04% | SAME |
Postoperative respiratory failure rate | 6.89% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 2.7% | SAME |
Postoperative sepsis rate | 4.18% | SAME |
Postoperative wound dehiscence rate | 1.13% | SAME |
Abdominopelvic accidental puncture or laceration rate | 0.62% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 0.95% | SAME |
Skilled Nursing Facilities Near UNC HOSPITALS
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNC HOSPITALS ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with UNC HOSPITALS
There are 1,618 doctors and 118 medical groups that are affiliated with UNC HOSPITALS.
Affiliated Doctor Groups
- ALLERGY PARTNERS PLLC
- UNC PHYSICIANS AND ASSOCIATES
- UNC PHYSICIANS NETWORK
- JOHNSTON SPECIALTY PHYSICIAN SERVICES,INC
- UNIVERSITY MEDICAL ASSOCIATES
- UNIVERSITY OF PITTSBURGH PHYSICIANS
- REX HOSPITAL INC
- CHATHAM HOSPITAL INC
- CARRBORO PEDIATRICS AND INTERNAL MEDICINE PA
- PIEDMONT HEALTH SERVICES, INC.
- ARMC PHYSICIANS CARE INC
- DAVID M HARMAN MD LLC
- CAROLINA MEADOWS INC
- RALEIGH SEDATION ASSOCIATES LLC
- ALAMANCE REGIONAL MEDICAL CENTER INC
- CAROLINA PHYSICAL THERAPY ASSOCIATES LLC
- UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL
- THE CHAPEL HILL RESIDENTIAL RETIREMENT CENTER, INC.
- GALLOWAY RIDGE, INC
- CATAWBA RADIOLOGICAL ASSOCIATES INC
- NOVANT MEDICAL GROUP INC
- EMERGEORTHO PA
- LEGACY HEALTHCARE SERVICES INC
- DUKE HEALTH INTEGRATED PRACTICE INC
- CALDWELL MEMORIAL HOSPITAL INC
- GENERATIONS FAMILY PRACTICE PA
- EAGLE PHYSICIANS AND ASSOCIATES PA
- CHAPEL HILL FAMILY MEDICINE, P.A.
- COUNTY OF WAKE
- HENDERSON COUNTY HOSPITAL CORPORATION
- CAROLINAEAST PHYSICIANS
- NHCS PHYSICIANS INC
- JOHNS HOPKINS UNIVERSITY
- UNIVERSITY OF NORTH CAROLINA HOSPITALS AT CHAPEL HILL
- HOKE EMERGENCY GROUP, PC
- WAKEMED SPECIALISTS GROUP LLC
- AMERICAN ANESTHESIOLOGY OF NORTH CAROLINA PLLC
- VALLEY ANESTHESIA ASSOCIATES PLLC
- FHPG LLC
- UWH OF THE CAROLINAS PLLC
- WATAUGA MEDICAL CENTER INC
- PROVIDENCE ANESTHESIOLOGY ASSOCIATES PA
- THE CEDARS OF CHAPEL HILL CLUB INC
- MOSES CONE PHYSICIAN SERVICES, INC
- OPTIMED HOSPITALISTS, PLLC
- WAKE FOREST UNIVERSITY HEALTH SCIENCES
- FIRSTHEALTH OF THE CAROLINAS INC
- ONSLOW MEMORIAL HOSPITAL INC
- EAST CAROLINA ANESTHESIA ASSOCIATES PLLC
- ST DAVIDS HEART AND VASCULAR PLLC
- DUKE UNIVERSITY AFFILIATED PHYSICIANS INC
- THE MOSES H CONE MEMORIAL HOSPITAL OPERATING CORPORATION
- COMPREHENSIVE REHAB OF WILSON, INC.
- RALEIGH NEUROLOGY ASSOCIATES, P. A.
- NORTH CAROLINA NEPHROLOGY PA
- BANNER -- UNIVERSITY MEDICAL GROUP
- MIDWEST ANESTHESIA PARTNERS LLC
- EMERGENCY COVERAGE LLC
- SELECT PHYSICAL THERAPY HOLDINGS INC
- ALLIANCE MEDICAL ASSOCIATES PLLC
- DLP CENTRAL CAROLINA MEDICAL GROUP LLC
- ASSOCIATED UROLOGISTS OF NORTH CAROLINA PA
- ALAMANCE EYE CARE PA
- WAKE FOREST EMERGENCY PROVIDERS
- UNIVERSITY OF MIAMI
- ANESTHESIA CARE ASSOCIATES PC
- CENTERWELL SENIOR PRIMARY CARE NC JV PC
- DUKE UNIVERSITY HEALTH SYSTEM INC
- PREFERRED PRIMARY CARE PLLC
- NOVANT HEALTH MEDICAL GROUP COASTAL REGION LLC
- BLUE RIDGE HEALTHCARE MEDICAL GROUP INC
- PINEHURST MEDICAL CLINIC INC
- MCKENZIE PHYSICIAN SERVICES LLC
- PRISMA HEALTH UNIVERSITY MEDICAL GROUP
- MCPC-22, LLC
- REX RADIATION ONCOLOGY LLC
- SMITHFIELD RADIATION ONCOLOGY LLC
- JOHNSTON RADIATION ONCOLOGY LLC
- KAISER FOUNDATION HEALTH PLAN OF WASHINGTON
- SWEDISH HEALTH SERVICES
- NORTHWESTERN MEDICAL FACULTY FOUNDATION
- THE CHARLOTTE-MECKLENBURG HOSPITAL AUTHORITY
- RURAL HEALTH GROUP INC
- LEE MEMORIAL HEALTH SYSTEM
- ASPIRUS RHINELANDER AND TOMAHAWK HOSPITALS AND CLINICS INC
- DARTMOUTH-HITCHCOCK CLINIC
- PROACTIVE THERAPY OF NORTH CAROLINA INC
- SOUTHEAST ANESTHESIOLOGY CONSULTANTS PLLC
- DENTAL FACULTY PRACTICE
- CUMBERLAND COUNTY HOSPITAL SYSTEM INC
- MECKLENBURG RADIOLOGY ASSOCIATES PA
- AUSTIN RADIOLOGICAL ASSOCIATION
- HOSPICE OF WAKE COUNTY, INC
- SOUTHEASTERN REGIONAL PHYSICIAN SERVICES
- GLUTALITY PROVIDER GROUP PA
- ORANGE COUNTY
- ATLANTIC PATHOLOGY GROUP PA
- MCPC-8 LLC
- OANDW ENTERPRISES
- PINEHURST NEUROLOGY, PA
- SCOTLAND MEMORIAL HOSPITAL, INC
- STATE OF MISSISSIPPI - UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
- EASTERN RADIOLOGISTS INC
- LEHIGH VALLEY PHYSICIAN GROUP
- GEISINGER CLINIC
- AUGUSTA MEDICAL GROUP
- GOLDSBORO EMERGENCY MEDICAL SPECIALISTS INC
- WAKE EMERGENCY PHYSICIANS PA
- MOSES CONE MEDICAL SERVICES INC
- VILLAGE INTERNAL MEDICINE, PA
- UNIVERSITY OF TEXAS SOUTHWESTERN MEDICAL CENTER
- ALLEGHENY CLINIC
- VIRGINIA MASON MEDICAL CENTER
- AVANCE CARE PA
- AMSURG GREENSBORO ANESTHESIA LLC
- WAYNE RADIOLOGISTS PA
- ESSENTIAL GERIATRIC CARE PA
- JACKSONVILLE CHILDREN'S AND MULTISPECIALTY CLINIC, PA
The list of medical professionals associated with UNC HOSPITALS is very long, so we have added another pages. See a list of medical professionals associated with UNC HOSPITALS.
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