WAKEMED, RALEIGH CAMPUS Ratings and Reviews

About WAKEMED, RALEIGH CAMPUS

WAKEMED, RALEIGH CAMPUS is a Acute Care Hospitals. It is in RALEIGH, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340069. It does provide emergency services. There are 1,104 medical professionals and 145 doctor groups affiliated with the hospital. On average at WAKEMED, RALEIGH CAMPUS, emergency patients were charged $25,593. This is higher than the state average of $24,303. It is also lower than the national average of $25,828.

Quick Links to WAKEMED, RALEIGH CAMPUS Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WAKEMED, RALEIGH CAMPUS to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WAKEMED, RALEIGH CAMPUS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WAKEMED, RALEIGH CAMPUS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WAKEMED, RALEIGH CAMPUS: Not Available

Detailed table for spending and period for patients at WAKEMED, RALEIGH CAMPUS:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$39
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$132
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$738
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,419
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$1,690
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$714
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$162
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,914
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$931
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,494
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$90
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,211
Total (Complete Episode)	$25,593

Infection Rates at WAKEMED, RALEIGH CAMPUS

These measures show how often patients at WAKEMED, RALEIGH CAMPUS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.29 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.96 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	17,639.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	19.85 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	11.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.55 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.62 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	20,500.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	30.91 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	11.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.36 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.96 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.50 / Same
SSI - Colon Surgery: Number of Procedures	366.00 / Same
SSI - Colon Surgery: Predicted Cases	10.66 / Same
SSI - Colon Surgery: Observed Cases	17.00 / Same
SSI - Colon Surgery	1.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.46 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.48 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	327.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.77 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	1.44 / Same
MRSA Bacteremia: Lower Confidence Limit	0.18 / Better
MRSA Bacteremia: Upper Confidence Limit	0.81 / Better
MRSA Bacteremia: Patient Days	203,306.00 / Better
MRSA Bacteremia: Predicted Cases	17.19 / Better
MRSA Bacteremia: Observed Cases	7.00 / Better
MRSA Bacteremia	0.41 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.17 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.38 / Better
Clostridium Difficile (C.Diff): Patient Days	173,840.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	90.42 / Better
Clostridium Difficile (C.Diff): Observed Cases	23.00 / Better
Clostridium Difficile (C.Diff)	0.25 / Better

How WAKEMED, RALEIGH CAMPUS Compares to Other Similar Facilities

This is how WAKEMED, RALEIGH CAMPUS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RALEIGH, NC

Worst Hospitals in RALEIGH, NC

Percentages of Complications and Deaths at WAKEMED, RALEIGH CAMPUS

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	13.7%	SAME
Death rate for CABG surgery patients	1.7%	SAME
Death rate for COPD patients	11.8%	SAME
Death rate for heart failure patients	13.2%	SAME
Death rate for pneumonia patients	16.4%	SAME
Death rate for stroke patients	13%	SAME
Pressure ulcer rate	0.6%	SAME
Death rate among surgical inpatients with serious treatable complications	216.63%	Worse
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	3.12%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.03%	SAME
Postoperative respiratory failure rate	8.64%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.99%	SAME
Postoperative sepsis rate	3.82%	SAME
Postoperative wound dehiscence rate	1.58%	SAME
Abdominopelvic accidental puncture or laceration rate	0.78%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.88%	SAME

Skilled Nursing Facilities Near WAKEMED, RALEIGH CAMPUS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WAKEMED, RALEIGH CAMPUS ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Bellarose Nursing and Rehab	5:
Unc Rex Rehab and Nursing Care Center of Apex	5:
Swift Creek Health Center	5:
Glenaire	5:
Litchford Falls Healthcare and Rehabilitation Center	5:
The Rosewood Health Center	5:
The Cedars of Chapel Hill	5:
Hillcrest Convalescent Center	5:
Croasdaile Village	5:
Windsor Point Continuing Care	4:
Zebulon Rehabilitation Center	4:
Parkview Health and Rehab Center	4:
Hillside Nursing Center of Wake Forest	4:
The Forest at Duke Inc	4:
Capital Nursing and Rehabilitation Center	3:
Sunnybrook Rehabilitation Center	3:
Rex Rehab and Nsg Care Center	3:
Hillcrest Raleigh at Crabtree Valley	3:
The Cardinal at North Hills	3:
Signature Healthcare of Chapel Hill	3:
Franklin Oaks Nursing and Rehabilitation Center	3:
Smithfield Manor Nursing and Rehab	2:
Springbrook Nursing and Rehabilitation Center	2:
Clayton Rehabilitation and Healthcare Center	2:
Pruitthealth-Raleigh	2:
Pettigrew Rehabilitation Center	2:
Durham Nursing and Rehabilitation Center	2:
Barbour Court Nursing and Rehabilitation Center	1:
Universal Health Care/fuquay-Varina	1:
The Laurels of Forest Glenn	1:
Cary Health and Rehabilitation	1:
Wellington Rehabilitation and Healthcare	1:
Raleigh Rehabilitation Center	1:
Tower Nursing and Rehabilitation Center	1:
Universal Health Care/north Raleigh	1:
Southpoint Rehabilitation and Healthcare Center	1:
Pruitthealth-Carolina Point	1:
Pruitthealth-Durham	1:
Carver Living Center	1:
Accordius Health at Rose Manor LLC	1:
Treyburn Rehabilitation Center	1:
Louisburg Healthcare and Rehabilitation Center	1:

Medical Groups Affiliated with WAKEMED, RALEIGH CAMPUS

There are 1,104 doctors and 145 medical groups that are affiliated with WAKEMED, RALEIGH CAMPUS.

Affiliated Doctor Groups

The list of medical professionals associated with WAKEMED, RALEIGH CAMPUS is very long, so we have added another pages. See a list of medical professionals associated with WAKEMED, RALEIGH CAMPUS.