CONTACT INFORMATION REVIEWS & MORE DATA
DUKE UNIVERSITY HOSPITAL Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 2100 ERWIN RD, DURHAM, NC 27705
- Phone: (919) 684-8111
- Type: Acute Care Hospitals
- Ownership: Proprietary
- Overall Rating:
- Perc. Patients Recommending: 84%
About DUKE UNIVERSITY HOSPITAL
DUKE UNIVERSITY HOSPITAL is a Acute Care Hospitals. It is in DURHAM, NC. Its type of ownership is Proprietary. The facility's Medicare ID is 340030. It does provide emergency services. There are 2,574 medical professionals and 106 doctor groups affiliated with the hospital. On average at DUKE UNIVERSITY HOSPITAL, emergency patients were charged $29,015. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DUKE UNIVERSITY HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 83 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 3 % |
Patients who reported that their nurses "Usually" communicated well | 14 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 89 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 2 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 9 % |
Patients who reported that their nurses "Always" listened carefully to them | 80 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 3 % |
Patients who reported that their nurses "Usually" listened carefully to them | 17 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 78 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 3 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 19 % |
Patients who reported that their doctors "Always" communicated well | 85 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 3 % |
Patients who reported that their doctors "Usually" communicated well | 12 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 91 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 2 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 7 % |
Patients who reported that their doctors "Always" listened carefully to them | 84 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 4 % |
Patients who reported that their doctors "Usually" listened carefully to them | 12 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 80 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 4 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 16 % |
Patients who reported that they "Always" received help as soon as they wanted | 64 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 9 % |
Patients who reported that they "Usually" received help as soon as they wanted | 27 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 65 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 8 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 27 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 63 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 9 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 28 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 66 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 17 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 17 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 81 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 6 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 13 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 50 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 27 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 23 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 11 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 89 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 12 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 88 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 10 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 90 % |
Patients who "Agree" they understood their care when they left the hospital | 34 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 4 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 62 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 39 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 5 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 56 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 37 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 3 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 60 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 28 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 4 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 68 % |
Patients who reported that their room and bathroom were "Always" clean | 65 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 11 % |
Patients who reported that their room and bathroom were "Usually" clean | 24 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 64 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 8 % |
Patients who reported that the area around their room was "Usually" quiet at night | 28 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 5 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 14 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 81 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 3 % |
Patients who reported YES, they would definitely recommend the hospital | 84 % |
Patients who reported YES, they would probably recommend the hospital | 13 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of DUKE UNIVERSITY HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DUKE UNIVERSITY HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for DUKE UNIVERSITY HOSPITAL: Not Available
Detailed table for spending and period for patients at DUKE UNIVERSITY HOSPITAL:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $15 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $69 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $331 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $8 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $16 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $595 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $15,850 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $48 |
Carrier (During Index Hospital Admission) | $2,109 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $743 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $141 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $3,391 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,657 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $2,568 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $261 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,213 |
Total (Complete Episode) | $29,015 |
Infection Rates at DUKE UNIVERSITY HOSPITAL
These measures show how often patients at DUKE UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.85 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.29 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 75,132.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 85.63 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 90.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.05 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.47 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.88 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 37,521.00 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 59.78 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 39.00 / Better |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.65 / Better |
SSI - Colon Surgery: Lower Confidence Limit | 1.15 / Worse |
SSI - Colon Surgery: Upper Confidence Limit | 2.42 / Worse |
SSI - Colon Surgery: Number of Procedures | 581.00 / Worse |
SSI - Colon Surgery: Predicted Cases | 16.49 / Worse |
SSI - Colon Surgery: Observed Cases | 28.00 / Worse |
SSI - Colon Surgery | 1.70 / Worse |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.02 / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.71 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 324.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 2.88 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 1.00 / Same |
SSI - Abdominal Hysterectomy | 0.35 / Same |
MRSA Bacteremia: Lower Confidence Limit | 0.75 / Same |
MRSA Bacteremia: Upper Confidence Limit | 1.50 / Same |
MRSA Bacteremia: Patient Days | 338,073.00 / Same |
MRSA Bacteremia: Predicted Cases | 29.80 / Same |
MRSA Bacteremia: Observed Cases | 32.00 / Same |
MRSA Bacteremia | 1.07 / Same |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.29 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.45 / Better |
Clostridium Difficile (C.Diff): Patient Days | 309,255.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 217.69 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 79.00 / Better |
Clostridium Difficile (C.Diff) | 0.36 / Better |
How DUKE UNIVERSITY HOSPITAL Compares to Other Similar Facilities
This is how DUKE UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Percentages of Complications and Deaths at DUKE UNIVERSITY HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 3.7% | SAME |
Death rate for heart attack patients | 9.6% | Better |
Death rate for CABG surgery patients | 2.4% | SAME |
Death rate for COPD patients | 7.9% | SAME |
Death rate for heart failure patients | 11.1% | SAME |
Death rate for pneumonia patients | 14% | Better |
Death rate for stroke patients | 12.7% | SAME |
Pressure ulcer rate | 0.49% | SAME |
Death rate among surgical inpatients with serious treatable complications | 176.51% | SAME |
Iatrogenic pneumothorax rate | 0.2% | SAME |
In-hospital fall with hip fracture rate | 0.08% | SAME |
Postoperative hemorrhage or hematoma rate | 2.24% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 2.06% | SAME |
Postoperative respiratory failure rate | 6.33% | Better |
Perioperative pulmonary embolism or deep vein thrombosis rate | 5.7% | Worse |
Postoperative sepsis rate | 4.54% | SAME |
Postoperative wound dehiscence rate | 2.71% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.72% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1% | SAME |
Skilled Nursing Facilities Near DUKE UNIVERSITY HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DUKE UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with DUKE UNIVERSITY HOSPITAL
There are 2,574 doctors and 106 medical groups that are affiliated with DUKE UNIVERSITY HOSPITAL.
Affiliated Doctor Groups
- DUKE UNIVERSITY AFFILIATED PHYSICIANS INC
- DUKE UNIVERSITY HEALTH SYSTEM INC
- DUKE HEALTH INTEGRATED PRACTICE INC
- CAROLINA PHYSICAL THERAPY ASSOCIATES LLC
- CARRBORO PEDIATRICS AND INTERNAL MEDICINE PA
- COASTAL REHABILITATION INC
- PRATT PATHOLOGY ASSOCIATES INC
- LEGACY HEALTHCARE SERVICES INC
- WILMINGTON ENDOCRINOLOGY PA
- EMERGEORTHO PA
- DUKE UNIVERSITY
- CAPITAL ENDOCRINE CONSULTANTS, PA
- HALIFAX REGIONAL HOSPITAL INC
- HALIFAX HEART CENTER PC
- THE MOSES H CONE MEMORIAL HOSPITAL OPERATING CORPORATION
- CARTERET COUNTY GENERAL HOSPITAL CORPORATION
- REX HOSPITAL INC
- UNC ROCKINGHAM HEALTH CARE INC
- DRX HIGH POINT PLLC
- VIDANT MEDICAL GROUP LLC
- TEXAS HEALTH PHYSICIANS GROUP
- DLP MARIA PARHAM PHYSICIAN PRACTICES LLC
- MCPC-5 LLC
- THE FOREST AT DUKE INC
- HNI MEDICAL SERVICES OF NORTH CAROLINA, PC
- FAYETTEVILLE AREA HEALTH EDUCATION FOUNDATION INC
- PROVIDENCE ANESTHESIOLOGY ASSOCIATES PA
- DURHAM RADIOLOGY ASSOCIATES INC
- GRANVILLE HEALTH SYSTEM
- WAKE MEDICAL LABORATORY CONSULTANTS INC
- RALEIGH PATHOLOGY LABORATORY ASSOCIATES PA
- OANDW ENTERPRISES
- BAYSTATE MEDICAL PRACTICES INC
- UNC PHYSICIANS AND ASSOCIATES
- KINSTON COMMUNITY HEALTH CENTER INC
- NOVANT MEDICAL GROUP INC
- CAROLINA REHABILITATION AND SURGICAL ASSOCIATES, PA
- AMERICAN ANESTHESIOLOGY OF NORTH CAROLINA PLLC
- EAST CAROLINA ANESTHESIA ASSOCIATES PLLC
- SELECT PHYSICAL THERAPY HOLDINGS INC
- EMERGENCY COVERAGE LLC
- LINCOLN COMMUNITY HEALTH CENTER INCORPORATED
- THE WESTON GROUP INC
- WILMINGTON HEALTH PLLC
- COUNTY OF DURHAM FINANCE DEPT
- CAPITAL HEALTHCARE PC
- UNIVERSITY OF VIRGINIA PHYSICIANS GROUP
- ALAMANCE REGIONAL MEDICAL CENTER INC
- UNC PHYSICIANS NETWORK
- DIGESTIVE HEALTH PARTNERS PA
- TRIANGLE UROLOGY ASSOCIATES PA
- SCOTLAND MEMORIAL HOSPITAL, INC
- PULMONARY ASSOCIATES OF SOUTHSIDE VIRGINIA, INC
- LIFESOURCE OF NORTH CAROLINA
- INTEGRIS AMBULATORY CARE CORPORATION
- ROXBORO MEDICAL ASSOCIATES, P.A.
- TRIANGLE COMMUNITY PHYSICIANS PA
- ORTHOPAEDIC SPECIALTY INSTITUTE MEDICAL GROUP OF ORANGE COUNTY
- NEW YORK UNIVERSITY
- CORA SOUTH CAROLINA LLC
- MIDTOWN RALEIGH ANESTHESIA
- COMMUNITY MEDICAL ASSOCIATES INC
- WAKEMED SPECIALISTS GROUP LLC
- GALEN INPATIENT PHYSICIANS PC
- UKIAH ADVENTIST HOSPITAL
- WILMINGTON PATHOLOGY ASSOCIATES PA
- CEDARS-SINAI MEDICAL CARE FOUNDATION
- SOUTHEASTERN REGIONAL PHYSICIAN SERVICES
- COMPREHENSIVE REHAB OF WILSON, INC.
- AUSTIN RADIOLOGICAL ASSOCIATION
- EAST CAROLINA UNIVERSITY
- IMPACT HEALTHCARE, P.A.
- THE NEUROLOGY INSTITUTE, LLC
- GENERATIONS FAMILY PRACTICE PA
- WAKE SPECIALTY PHYSICIANS LLC
- EVENTUS WHOLEHEALTH PLLC
- CAPE COD ANESTHESIA ASSOCIATES, INC
- BOICE WILLIS CLINIC PA
- FIRSTHEALTH OF THE CAROLINAS INC
- PHYSIOTHERAPY ASSOCIATES INC
- PERFORMANCE PLUS REHABILITATION CENTER LLC
- IVYREHAB SEPT, LLC
- RALEIGH DURHAM MEDICAL GROUP PA
- SHANAHAN RHEUMATOLOGY AND IMMUNOTHERAPY, PLLC
- THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED
- HARTFORD HEALTHCARE MEDICAL GROUP SPECIALISTS PLLC
- VISAVIS HEALTH CARE MEDICAL GROUP OF VA LLC
- VISAVIS HEALTH CARE MEDICAL GROUP OF NC PLLC
- CFV EXPRESS CARE BILLING SERVICES LLC
- ROPER SAINT FRANCIS PHYSICIANS NETWORK
- SHOCK TRAUMA ASSOCIATES PA
- MOUNTAIN AREA PATHOLOGY PA
- MCPC-18, LLC
- PINEHURST MEDICAL CLINIC INC
- DLP CENTRAL CAROLINA MEDICAL GROUP LLC
- QUEEN'S NORTH HAWAII COMMUNITY HOSPITAL
- QUEENS UNIVERSITY MEDICAL GROUP
- ADVANCE COMMUNITY HEALTH INC
- DANVILLE PATIENT CARE INC
- DANVILLE PHYSICIAN PRACTICES LLC
- MATRIX OCCUPATIONAL HEALTH PC
- NORTHWESTERN MEDICAL FACULTY FOUNDATION
- BRONSON METHODIST HOSPITAL
- DIAGNOSTIC RADIOLOGY AND IMAGING LLC
- GREENSBORO RADIOLOGY PA
- UNIVERSITY SURGEONS OF ORANGE A MEDICAL GROUP
The list of medical professionals associated with DUKE UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with DUKE UNIVERSITY HOSPITAL.
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