DUKE REGIONAL HOSPITAL Ratings and Reviews

About DUKE REGIONAL HOSPITAL

DUKE REGIONAL HOSPITAL is a Acute Care Hospitals. It is in DURHAM, NC. Its type of ownership is Government - Local. The facility's Medicare ID is 340155. It does provide emergency services. There are 951 medical professionals and 54 doctor groups affiliated with the hospital. On average at DUKE REGIONAL HOSPITAL, emergency patients were charged $23,615. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Quick Links to DUKE REGIONAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DUKE REGIONAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	90 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Always" listened carefully to them	81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of DUKE REGIONAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the DUKE REGIONAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for DUKE REGIONAL HOSPITAL: Not Available

Detailed table for spending and period for patients at DUKE REGIONAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$18
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$133
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$711
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,211
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$27
Carrier (During Index Hospital Admission)	$1,394
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$785
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$255
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,699
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$932
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,124
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$170
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,125
Total (Complete Episode)	$23,615

Infection Rates at DUKE REGIONAL HOSPITAL

These measures show how often patients at DUKE REGIONAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.09 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.95 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	8,341.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.60 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.35 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,061.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.90 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.92 / Same
SSI - Colon Surgery: Number of Procedures	131.00 / Same
SSI - Colon Surgery: Predicted Cases	3.44 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.58 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	105.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.89 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.20 / Same
MRSA Bacteremia: Upper Confidence Limit	1.54 / Same
MRSA Bacteremia: Patient Days	95,310.00 / Same
MRSA Bacteremia: Predicted Cases	6.26 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.64 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.25 / Better
Clostridium Difficile (C.Diff): Patient Days	86,080.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	49.24 / Better
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Better
Clostridium Difficile (C.Diff)	0.12 / Better

How DUKE REGIONAL HOSPITAL Compares to Other Similar Facilities

This is how DUKE REGIONAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DURHAM, NC

Worst Hospitals in DURHAM, NC

Percentages of Complications and Deaths at DUKE REGIONAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	11.4%	SAME
Death rate for CABG surgery patients	2.7%	SAME
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	12.2%	SAME
Death rate for pneumonia patients	15.7%	SAME
Death rate for stroke patients	10.5%	SAME
Pressure ulcer rate	0.12%	SAME
Death rate among surgical inpatients with serious treatable complications	163.6%	SAME
Iatrogenic pneumothorax rate	0.31%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	1.74%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.07%	SAME
Postoperative respiratory failure rate	8.16%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.27%	SAME
Postoperative sepsis rate	6.58%	SAME
Postoperative wound dehiscence rate	1.76%	SAME
Abdominopelvic accidental puncture or laceration rate	1.62%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.93%	SAME

Skilled Nursing Facilities Near DUKE REGIONAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near DUKE REGIONAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Unc Rex Rehab and Nursing Care Center of Apex	5:
Swift Creek Health Center	5:
Glenaire	5:
The Rosewood Health Center	5:
The Cedars of Chapel Hill	5:
Carol Woods	5:
Hillcrest Convalescent Center	5:
Croasdaile Village	5:
Litchford Falls Healthcare and Rehabilitation Center	4:
Parkview Health and Rehab Center	4:
Hillside Nursing Center of Wake Forest	4:
The Forest at Duke Inc	4:
The Arbor	3:
Rex Rehab and Nsg Care Center	3:
Hillcrest Raleigh at Crabtree Valley	3:
The Cardinal at North Hills	3:
Signature Healthcare of Chapel Hill	3:
Peak Resources - Brookshire, Inc	3:
Compass Healthcare and Rehab Hawfields, Inc	3:
Brantwood Nh and Retirement Cent	3:
The Laurels of Chatham	2:
Pruitthealth-Raleigh	2:
Capital Nursing and Rehabilitation Center	2:
Pettigrew Rehabilitation Center	2:
Accordius Health at Rose Manor LLC	2:
Treyburn Rehabilitation Center	2:
Universal Health Care/oxford	2:
The Laurels of Forest Glenn	1:
Cary Health and Rehabilitation	1:
Sunnybrook Rehabilitation Center	1:
Wellington Rehabilitation and Healthcare	1:
Raleigh Rehabilitation Center	1:
Tower Nursing and Rehabilitation Center	1:
Universal Health Care/north Raleigh	1:
Southpoint Rehabilitation and Healthcare Center	1:
Pruitthealth-Carolina Point	1:
Pruitthealth-Durham	1:
Durham Nursing and Rehabilitation Center	1:
Carver Living Center	1:
Senior Citizens Home	1:

Medical Groups Affiliated with DUKE REGIONAL HOSPITAL

There are 951 doctors and 54 medical groups that are affiliated with DUKE REGIONAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with DUKE REGIONAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with DUKE REGIONAL HOSPITAL.