COLUMBUS REGIONAL HEALTHCARE SYSTEM Ratings and Reviews

About COLUMBUS REGIONAL HEALTHCARE SYSTEM

COLUMBUS REGIONAL HEALTHCARE SYSTEM is a Acute Care Hospitals. It is in WHITEVILLE, NC. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 340068. It does provide emergency services. There are 193 medical professionals and 77 doctor groups affiliated with the hospital. On average at COLUMBUS REGIONAL HEALTHCARE SYSTEM, emergency patients were charged $22,419. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Quick Links to COLUMBUS REGIONAL HEALTHCARE SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COLUMBUS REGIONAL HEALTHCARE SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	16 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	17 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	16 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of COLUMBUS REGIONAL HEALTHCARE SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the COLUMBUS REGIONAL HEALTHCARE SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for COLUMBUS REGIONAL HEALTHCARE SYSTEM: Not Available

Detailed table for spending and period for patients at COLUMBUS REGIONAL HEALTHCARE SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$43
Hospice (1 to 3 days Prior to Index Hospital Admission)	$9
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$30
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$61
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$45
Carrier (1 to 3 days Prior to Index Hospital Admission)	$614
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,346
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$11
Carrier (During Index Hospital Admission)	$1,213
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$934
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$286
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,298
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,014
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,268
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$75
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,157
Total (Complete Episode)	$22,419

Infection Rates at COLUMBUS REGIONAL HEALTHCARE SYSTEM

These measures show how often patients at COLUMBUS REGIONAL HEALTHCARE SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	5.47 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,424.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.49 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	2.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	5.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,435.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.59 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.62 / Same
SSI - Colon Surgery: Upper Confidence Limit	6.58 / Same
SSI - Colon Surgery: Number of Procedures	44.00 / Same
SSI - Colon Surgery: Predicted Cases	1.24 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	2.42 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	28.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.27 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.27 / Same
MRSA Bacteremia: Upper Confidence Limit	5.27 / Same
MRSA Bacteremia: Patient Days	19,625.00 / Same
MRSA Bacteremia: Predicted Cases	1.26 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	1.59 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.28 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.43 / Same
Clostridium Difficile (C.Diff): Patient Days	18,997.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	8.73 / Same
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Same
Clostridium Difficile (C.Diff)	0.69 / Same

How COLUMBUS REGIONAL HEALTHCARE SYSTEM Compares to Other Similar Facilities

This is how COLUMBUS REGIONAL HEALTHCARE SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WHITEVILLE, NC

Worst Hospitals in WHITEVILLE, NC

Percentages of Complications and Deaths at COLUMBUS REGIONAL HEALTHCARE SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.6%	SAME
Death rate for heart failure patients	14.2%	SAME
Death rate for pneumonia patients	25%	Worse
Death rate for stroke patients	13.4%	SAME
Pressure ulcer rate	1.17%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.55%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	10.65%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.43%	SAME
Postoperative sepsis rate	5.82%	SAME
Postoperative wound dehiscence rate	1.91%	SAME
Abdominopelvic accidental puncture or laceration rate	0.92%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.21%	SAME

Skilled Nursing Facilities Near COLUMBUS REGIONAL HEALTHCARE SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near COLUMBUS REGIONAL HEALTHCARE SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Elizabethtown Healthcare and Rehab Center	5:
Wesley Pines Retirement Comm	5:
Loris Rehab and Nursing Center, LLC	4:
Bladen East Health and Rehab, LLC	3:
Harborview Lumberton	3:
Glenflora	3:
Autumn Care of Shallotte	2:
Brunswick Health and Rehab Center	2:
Shoreland Hlth Care and Retireme	2:
Premier Living and Rehab Center	1:
Liberty Commons N and r Ctr of Columbus Cty	1:
The Carrolton of Lumberton	1:
Woodhaven Nurs and Alzheimer's C	1:

Medical Groups Affiliated with COLUMBUS REGIONAL HEALTHCARE SYSTEM

There are 193 doctors and 77 medical groups that are affiliated with COLUMBUS REGIONAL HEALTHCARE SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with COLUMBUS REGIONAL HEALTHCARE SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with COLUMBUS REGIONAL HEALTHCARE SYSTEM.