CONTACT INFORMATION REVIEWS & MORE DATA

PRISMA HEALTH RICHLAND HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  5 MEDICAL PARK, COLUMBIA, SC 29203
  • Phone:  (803) 296-2548
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   66%

  About PRISMA HEALTH RICHLAND HOSPITAL

PRISMA HEALTH RICHLAND HOSPITAL is a Acute Care Hospitals. It is in COLUMBIA, SC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 420018. It does provide emergency services. There are 962 medical professionals and 137 doctor groups affiliated with the hospital. On average at PRISMA HEALTH RICHLAND HOSPITAL, emergency patients were charged $30,244. This is higher than the state average of $25,644. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PRISMA HEALTH RICHLAND HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 27 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PRISMA HEALTH RICHLAND HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PRISMA HEALTH RICHLAND HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PRISMA HEALTH RICHLAND HOSPITAL: Not Available

Detailed table for spending and period for patients at PRISMA HEALTH RICHLAND HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $16
Hospice (1 to 3 days Prior to Index Hospital Admission) $3
Inpatient (1 to 3 days Prior to Index Hospital Admission) $63
Outpatient (1 to 3 days Prior to Index Hospital Admission) $194
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $909
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,000
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $38
Carrier (During Index Hospital Admission) $1,799
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $882
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $229
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,572
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $939
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,681
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $166
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,733
Total (Complete Episode) $30,244

Infection Rates at PRISMA HEALTH RICHLAND HOSPITAL

These measures show how often patients at PRISMA HEALTH RICHLAND HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.63 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.31 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 26,919.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 31.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 29.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.92 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 15,160.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 26.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 25.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.95 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.05 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.01 / Same
SSI - Colon Surgery: Number of Procedures 195.00 / Same
SSI - Colon Surgery: Predicted Cases 6.56 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.31 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.41 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.39 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 198.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.86 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 1.61 / Same
MRSA Bacteremia: Lower Confidence Limit 0.69 / Same
MRSA Bacteremia: Upper Confidence Limit 1.66 / Same
MRSA Bacteremia: Patient Days 181,372.00 / Same
MRSA Bacteremia: Predicted Cases 18.25 / Same
MRSA Bacteremia: Observed Cases 20.00 / Same
MRSA Bacteremia 1.10 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.12 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.31 / Better
Clostridium Difficile (C.Diff): Patient Days 156,843.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 95.31 / Better
Clostridium Difficile (C.Diff): Observed Cases 19.00 / Better
Clostridium Difficile (C.Diff) 0.20 / Better

How PRISMA HEALTH RICHLAND HOSPITAL Compares to Other Similar Facilities

This is how PRISMA HEALTH RICHLAND HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in COLUMBIA, SC

Worst Hospitals in COLUMBIA, SC

Percentages of Complications and Deaths at PRISMA HEALTH RICHLAND HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 14% SAME
Death rate for CABG surgery patients 3.6% SAME
Death rate for COPD patients 9.9% SAME
Death rate for heart failure patients 10.9% SAME
Death rate for pneumonia patients 17% SAME
Death rate for stroke patients 13.6% SAME
Pressure ulcer rate 0.8% SAME
Death rate among surgical inpatients with serious treatable complications 160.36% SAME
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.98% SAME
Postoperative acute kidney injury requiring dialysis rate 1.95% SAME
Postoperative respiratory failure rate 12.55% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.72% SAME
Postoperative sepsis rate 4.17% SAME
Postoperative wound dehiscence rate 2.08% SAME
Abdominopelvic accidental puncture or laceration rate 1.12% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.14% SAME

Medical Groups Affiliated with PRISMA HEALTH RICHLAND HOSPITAL

There are 962 doctors and 137 medical groups that are affiliated with PRISMA HEALTH RICHLAND HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with PRISMA HEALTH RICHLAND HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PRISMA HEALTH RICHLAND HOSPITAL.

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