CONTACT INFORMATION REVIEWS & MORE DATA

MUSC MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  169 ASHLEY AVE, CHARLESTON, SC 29425
  • Phone:  (843) 792-2300
  • Type:  Acute Care Hospitals
  • Ownership:  Government - Hospital District or Authority
  • Overall Rating:  
  • Perc. Patients Recommending:   73%

  About MUSC MEDICAL CENTER

MUSC MEDICAL CENTER is a Acute Care Hospitals. It is in CHARLESTON, SC. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 420004. It does provide emergency services. There are 1,877 medical professionals and 206 doctor groups affiliated with the hospital. On average at MUSC MEDICAL CENTER, emergency patients were charged $30,314. This is higher than the state average of $25,644. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MUSC MEDICAL CENTER to the national results for similar facilities.

Survey QuestionResponse
Patients who reported that their nurses "Always" communicated well78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well5 %
Patients who reported that their nurses "Usually" communicated well17 %
Nurse communication - linear mean scoreNot Applicable
Nurse communication - star ratingNot Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect13 %
Patients who reported that their nurses "Always" listened carefully to them75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them6 %
Patients who reported that their nurses "Usually" listened carefully to them19 %
Patients who reported that their nurses "Always" explained things in a way they could understand75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand19 %
Patients who reported that their doctors "Always" communicated well78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well5 %
Patients who reported that their doctors "Usually" communicated well17 %
Doctor communication - linear mean scoreNot Applicable
Doctor communication - star ratingNot Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect12 %
Patients who reported that their doctors "Always" listened carefully to them76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them6 %
Patients who reported that their doctors "Usually" listened carefully to them18 %
Patients who reported that their doctors "Always" explained things in a way they could understand73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand21 %
Patients who reported that they "Always" received help as soon as they wanted58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted14 %
Patients who reported that they "Usually" received help as soon as they wanted28 %
Staff responsiveness - linear mean scoreNot Applicable
Staff responsiveness - star ratingNot Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted28 %
Patients who reported that staff "Always" explained about medicines before giving it to them60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them20 %
Communication about medicines - linear mean scoreNot Applicable
Communication about medicines - star ratingNot Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home15 %
Patients who reported that YES, they were given information about what to do during their recovery at home85 %
Discharge information - linear mean scoreNot Applicable
Discharge information - star ratingNot Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge17 %
Patients who reported that YES, they did discuss whether they would need help after discharge83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge87 %
Patients who "Agree" they understood their care when they left the hospital41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital7 %
Patients who "Strongly Agree" they understood their care when they left the hospital52 %
Care transition - linear mean scoreNot Applicable
Care transition - star ratingNot Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs47 %
Patients who "Agree" that they understood their responsiblities in managing their health42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital57 %
Patients who reported that their room and bathroom were "Always" clean61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean15 %
Patients who reported that their room and bathroom were "Usually" clean24 %
Cleanliness - linear mean scoreNot Applicable
Cleanliness - star ratingNot Applicable
Patients who reported that the area around their room was "Always" quiet at night61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night10 %
Patients who reported that the area around their room was "Usually" quiet at night29 %
Quietness - linear mean scoreNot Applicable
Quietness - star ratingNot Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)70 %
Overall hospital rating - linear mean scoreNot Applicable
Overall hospital rating - star ratingNot Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital5 %
Patients who reported YES, they would definitely recommend the hospital73 %
Patients who reported YES, they would probably recommend the hospital22 %
Recommend hospital - linear mean scoreNot Applicable
Recommend hospital - star ratingNot Applicable
Summary star ratingNot Applicable

Cost of MUSC MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MUSC MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MUSC MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at MUSC MEDICAL CENTER:

TypeAmount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)$18
Hospice (1 to 3 days Prior to Index Hospital Admission)$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)$130
Outpatient (1 to 3 days Prior to Index Hospital Admission)$192
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)$4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)$18
Carrier (1 to 3 days Prior to Index Hospital Admission)$641
Home Health Agency (During Index Hospital Admission)$0
Hospice (During Index Hospital Admission)$0
Inpatient (During Index Hospital Admission)$16,576
Outpatient (During Index Hospital Admission)$0
Skilled Nursing Facility (During Index Hospital Admission)$0
Durable Medical Equipment (During Index Hospital Admission)$88
Carrier (During Index Hospital Admission)$2,048
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)$897
Hospice (1 through 30 days After Discharge from Index Hospital Admission)$133
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)$4,681
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)$1,462
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)$1,727
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)$225
Carrier (1 through 30 days After Discharge from Index Hospital Admission)$1,475
Total (Complete Episode)$30,314

Infection Rates at MUSC MEDICAL CENTER

These measures show how often patients at MUSC MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection TypeScore / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.63 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.20 / Same
Central Line Associated Bloodstream Infection: Number of Device Days36,465.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases41.97 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases37.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)0.88 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.27 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.75 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days22,270.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases32.31 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases15.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.46 / Better
SSI - Colon Surgery: Lower Confidence Limit0.59 / Same
SSI - Colon Surgery: Upper Confidence Limit1.76 / Same
SSI - Colon Surgery: Number of Procedures442.00 / Same
SSI - Colon Surgery: Predicted Cases12.33 / Same
SSI - Colon Surgery: Observed Cases13.00 / Same
SSI - Colon Surgery1.06 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.68 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.51 / Same
SSI - Abdominal Hysterectomy: Number of Procedures397.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases3.55 / Same
SSI - Abdominal Hysterectomy: Observed Cases6.00 / Same
SSI - Abdominal Hysterectomy1.69 / Same
MRSA Bacteremia: Lower Confidence Limit0.78 / Same
MRSA Bacteremia: Upper Confidence Limit1.56 / Same
MRSA Bacteremia: Patient Days262,738.00 / Same
MRSA Bacteremia: Predicted Cases28.60 / Same
MRSA Bacteremia: Observed Cases32.00 / Same
MRSA Bacteremia1.12 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit0.36 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit0.60 / Better
Clostridium Difficile (C.Diff): Patient Days233,607.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases127.84 / Better
Clostridium Difficile (C.Diff): Observed Cases60.00 / Better
Clostridium Difficile (C.Diff)0.47 / Better

How MUSC MEDICAL CENTER Compares to Other Similar Facilities

This is how MUSC MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHARLESTON, SC

Worst Hospitals in CHARLESTON, SC

Percentages of Complications and Deaths at MUSC MEDICAL CENTER

MeasureScoreCompared to National Rates
Rate of complications for hip/knee replacement patients4.7%SAME
Death rate for heart attack patients11.9%SAME
Death rate for CABG surgery patients2%SAME
Death rate for COPD patients8.7%SAME
Death rate for heart failure patients10.9%SAME
Death rate for pneumonia patients15.8%SAME
Death rate for stroke patients14.2%SAME
Pressure ulcer rate0.6%SAME
Death rate among surgical inpatients with serious treatable complications166.57%SAME
Iatrogenic pneumothorax rate0.41%Worse
In-hospital fall with hip fracture rate0.08%SAME
Postoperative hemorrhage or hematoma rate4.19%Worse
Postoperative acute kidney injury requiring dialysis rate1.97%SAME
Postoperative respiratory failure rate7.48%SAME
Perioperative pulmonary embolism or deep vein thrombosis rate4.29%SAME
Postoperative sepsis rate5.57%SAME
Postoperative wound dehiscence rate2.21%SAME
Abdominopelvic accidental puncture or laceration rate1.73%SAME
CMS Medicare PSI 90: Patient safety and adverse events composite1.09%SAME

Skilled Nursing Facilities Near MUSC MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MUSC MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility NameOverall Rating
Nhc Healthcare - Charleston5:
Franke Health Care Center5:
Presbyterian Communities of South Carolina-Summerv5:
Kempton of Charleston4:
Oak Harbor Healthcare4:
Oakbrook Health and Rehabilitation Center4:
White Oak Manor - Charleston4:
Life Care Center of Charleston4:
Bishop Gadsden Episcopal Health Care Center3:
Shem Creek Nursing and Rehab3:
Retreat at Wellmore of Daniel Island2:
Hallmark Healthcare Center2:
Johns Island Post Acute1:
Sandpiper Post Acute1:
Ashley River Healthcare1:
Riverside Health and Rehab1:
The Reserve Healthcare and Rehabilitation1:

Medical Groups Affiliated with MUSC MEDICAL CENTER

There are 1,877 doctors and 206 medical groups that are affiliated with MUSC MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with MUSC MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with MUSC MEDICAL CENTER.

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