HOUSTON MEDICAL CENTER Ratings and Reviews

About HOUSTON MEDICAL CENTER

HOUSTON MEDICAL CENTER is a Acute Care Hospitals. It is in WARNER ROBINS, GA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 110069. It does provide emergency services. There are 431 medical professionals and 171 doctor groups affiliated with the hospital. On average at HOUSTON MEDICAL CENTER, emergency patients were charged $22,323. This is lower than the state average of $25,162. It is also lower than the national average of $25,828.

Quick Links to HOUSTON MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOUSTON MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	20 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	35 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	58 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HOUSTON MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOUSTON MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOUSTON MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at HOUSTON MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$10
Hospice (1 to 3 days Prior to Index Hospital Admission)	$7
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$25
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$79
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$685
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,004
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$39
Carrier (During Index Hospital Admission)	$1,364
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$889
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$201
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,743
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,036
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,528
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$119
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,575
Total (Complete Episode)	$22,323

Infection Rates at HOUSTON MEDICAL CENTER

These measures show how often patients at HOUSTON MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.15 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.56 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,641.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.23 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,741.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.55 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.01 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.03 / Same
SSI - Colon Surgery: Number of Procedures	177.00 / Same
SSI - Colon Surgery: Predicted Cases	4.78 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.21 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	61.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.52 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.61 / Same
MRSA Bacteremia: Upper Confidence Limit	3.71 / Same
MRSA Bacteremia: Patient Days	59,706.00 / Same
MRSA Bacteremia: Predicted Cases	2.99 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	1.67 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.37 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.03 / Same
Clostridium Difficile (C.Diff): Patient Days	54,736.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	23.48 / Same
Clostridium Difficile (C.Diff): Observed Cases	15.00 / Same
Clostridium Difficile (C.Diff)	0.64 / Same

How HOUSTON MEDICAL CENTER Compares to Other Similar Facilities

This is how HOUSTON MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WARNER ROBINS, GA

Worst Hospitals in WARNER ROBINS, GA

Percentages of Complications and Deaths at HOUSTON MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	12.3%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	11.3%	SAME
Death rate for pneumonia patients	20.1%	SAME
Death rate for stroke patients	17%	SAME
Pressure ulcer rate	0.44%	SAME
Death rate among surgical inpatients with serious treatable complications	178.62%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.05%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.45%	SAME
Postoperative respiratory failure rate	8.16%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.09%	SAME
Postoperative sepsis rate	5.3%	SAME
Postoperative wound dehiscence rate	2.22%	SAME
Abdominopelvic accidental puncture or laceration rate	1.35%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near HOUSTON MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOUSTON MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Zebulon Park Health and Rehabilitation	5:
The Oaks Nursing Home, Inc	4:
Church Home Rehabilitation and Healthcare	4:
The Lodge	4:
Warner Robins Rehabilitation Center	4:
Medical Management Health and Rehab Center	4:
Pruitthealth - Peake	4:
Montezuma Health and Rehabilitation	3:
Bryant Health and Rehabilitation Center	3:
Summerhill Elderliving Home and Care	3:
Fort Valley Health and Rehab	3:
Southern Pines	3:
Archway Transitional Care Center	3:
Pinewood Manor Nursing Home and Rehabilitation Cntr	2:
Roberta Health and Rehab	2:
Pruitthealth - Macon	2:
Eastview Nursing Center	2:
Bolingreen Health and Rehabilitation	2:
Jeffersonville Care Center LLC	1:
Fountain Blue Rehab and Nursing	1:
Cherry Blossom Health and Rehabilitation	1:
Macon Rehabilitation and Healthcare	1:
Pruitthealth - Eastside	1:
Carlyle Place	1:

Medical Groups Affiliated with HOUSTON MEDICAL CENTER

There are 431 doctors and 171 medical groups that are affiliated with HOUSTON MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with HOUSTON MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HOUSTON MEDICAL CENTER.