PHOEBE PUTNEY MEMORIAL HOSPITAL Ratings and Reviews

About PHOEBE PUTNEY MEMORIAL HOSPITAL

PHOEBE PUTNEY MEMORIAL HOSPITAL is a Acute Care Hospitals. It is in ALBANY, GA. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 110007. It does provide emergency services. There are 432 medical professionals and 134 doctor groups affiliated with the hospital. On average at PHOEBE PUTNEY MEMORIAL HOSPITAL, emergency patients were charged $24,205. This is lower than the state average of $25,162. It is also lower than the national average of $25,828.

Quick Links to PHOEBE PUTNEY MEMORIAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHOEBE PUTNEY MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	51 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	26 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	54 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	52 %
Patients who reported YES, they would probably recommend the hospital	37 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PHOEBE PUTNEY MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PHOEBE PUTNEY MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PHOEBE PUTNEY MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at PHOEBE PUTNEY MEMORIAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$37
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$154
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$15
Carrier (1 to 3 days Prior to Index Hospital Admission)	$571
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,664
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$20
Carrier (During Index Hospital Admission)	$1,254
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$723
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$234
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,897
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,271
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,096
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$124
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,123
Total (Complete Episode)	$24,205

Infection Rates at PHOEBE PUTNEY MEMORIAL HOSPITAL

These measures show how often patients at PHOEBE PUTNEY MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.33 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	11,925.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	13.41 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.75 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.34 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,747.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	19.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.10 / Better
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.76 / Better
SSI - Colon Surgery: Number of Procedures	140.00 / Better
SSI - Colon Surgery: Predicted Cases	3.94 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.03 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.69 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	192.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.83 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.55 / Same
MRSA Bacteremia: Lower Confidence Limit	0.37 / Same
MRSA Bacteremia: Upper Confidence Limit	1.53 / Same
MRSA Bacteremia: Patient Days	109,180.00 / Same
MRSA Bacteremia: Predicted Cases	9.93 / Same
MRSA Bacteremia: Observed Cases	8.00 / Same
MRSA Bacteremia	0.81 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.20 / Better
Clostridium Difficile (C.Diff): Patient Days	92,680.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	56.79 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.09 / Better

How PHOEBE PUTNEY MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how PHOEBE PUTNEY MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ALBANY, GA

Worst Hospitals in ALBANY, GA

Percentages of Complications and Deaths at PHOEBE PUTNEY MEMORIAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11.4%	SAME
Death rate for CABG surgery patients	2%	SAME
Death rate for COPD patients	11.9%	SAME
Death rate for heart failure patients	15%	Worse
Death rate for pneumonia patients	20.1%	SAME
Death rate for stroke patients	17.5%	SAME
Pressure ulcer rate	1.38%	Worse
Death rate among surgical inpatients with serious treatable complications	164.97%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.39%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.3%	SAME
Postoperative respiratory failure rate	17.96%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	5.47%	SAME
Postoperative sepsis rate	4.43%	SAME
Postoperative wound dehiscence rate	2.18%	SAME
Abdominopelvic accidental puncture or laceration rate	1%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.5%	Worse

Skilled Nursing Facilities Near PHOEBE PUTNEY MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PHOEBE PUTNEY MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pruitthealth - Sylvester	5:
Wynfield Park Health and Rehabilitation	4:
Dawson Health and Rehabilitation	4:
Pruitthealth - Palmyra	2:
Archbold Living Camilla	1:
Lee County Health and Rehabilitation	1:

Medical Groups Affiliated with PHOEBE PUTNEY MEMORIAL HOSPITAL

There are 432 doctors and 134 medical groups that are affiliated with PHOEBE PUTNEY MEMORIAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PHOEBE PUTNEY MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PHOEBE PUTNEY MEMORIAL HOSPITAL.