BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE Ratings and Reviews

About BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE

BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE is a Acute Care Hospitals. It is in JACKSONVILLE, FL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 100088. It does provide emergency services. There are 1,747 medical professionals and 267 doctor groups affiliated with the hospital. On average at BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE, emergency patients were charged $24,519. This is lower than the state average of $25,576. It is also lower than the national average of $25,828.

Quick Links to BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	77 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	16 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	67 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	8 %
Patients who reported that the area around their room was "Usually" quiet at night	25 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE: Not Available

Detailed table for spending and period for patients at BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$23
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$31
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$112
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$711
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,913
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$1,878
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$922
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$194
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,703
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$826
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,471
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$174
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,507
Total (Complete Episode)	$24,519

Infection Rates at BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE

These measures show how often patients at BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.11 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	29,685.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	32.71 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	25.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	16,124.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	19.17 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.52 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.17 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.85 / Better
SSI - Colon Surgery: Number of Procedures	540.00 / Better
SSI - Colon Surgery: Predicted Cases	14.67 / Better
SSI - Colon Surgery: Observed Cases	6.00 / Better
SSI - Colon Surgery	0.41 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.28 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.10 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	528.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	4.61 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	0.87 / Same
MRSA Bacteremia: Lower Confidence Limit	0.32 / Same
MRSA Bacteremia: Upper Confidence Limit	1.07 / Same
MRSA Bacteremia: Patient Days	361,986.00 / Same
MRSA Bacteremia: Predicted Cases	17.87 / Same
MRSA Bacteremia: Observed Cases	11.00 / Same
MRSA Bacteremia	0.62 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.24 / Better
Clostridium Difficile (C.Diff): Patient Days	320,921.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	219.06 / Better
Clostridium Difficile (C.Diff): Observed Cases	39.00 / Better
Clostridium Difficile (C.Diff)	0.18 / Better

How BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE Compares to Other Similar Facilities

This is how BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JACKSONVILLE, FL

Worst Hospitals in JACKSONVILLE, FL

Percentages of Complications and Deaths at BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.8%	SAME
Death rate for heart attack patients	10.2%	Better
Death rate for CABG surgery patients	3.2%	SAME
Death rate for COPD patients	8.6%	SAME
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	15.4%	Better
Death rate for stroke patients	10.8%	Better
Pressure ulcer rate	0.15%	Better
Death rate among surgical inpatients with serious treatable complications	152.56%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	2.29%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	13.91%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	4.18%	SAME
Postoperative sepsis rate	5.93%	SAME
Postoperative wound dehiscence rate	1.76%	SAME
Abdominopelvic accidental puncture or laceration rate	1.16%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Clyde E Lassen State Veterans Nursing Home	5:
The Pavilion For Health Care	5:
Westminster St Augustine	5:
Isle Healthcare and Rehabilitation Center	5:
Middleburg Rehabilitation and Nursing Center	5:
Westminster Woods On Julington Creek	5:
Life Care Center of Orange Park	5:
River Garden Hebrew Home For The Aged	5:
Vicar's Landing Nursing Home	5:
Woodland Grove Healthcare and Rehabilitation Center	5:
Taylor Care Center	5:
Vivo Healthcare Normandy	5:
Park Ridge Nursing Center	5:
Shands Jacksonville Medical Center	5:
Fleet Landing	5:
The Pavilion at Jacksonville	5:
River City Nursing and Rehab Center	5:
Pruitthealth - Fleming Island	4:
Bartram Crossing	4:
Orange Park Rehabilitation and Nursing Center	4:
Moosehaven	4:
Life Care Center at Wells Crossing	4:
Avante Villa at Jacksonville Beach Inc	4:
Westside Oaks Rehabilitation and Nursing Center	4:
Dolphin Pointe Health Care Center	4:
North Bank Center For Rehabilitation and Healing	4:
Fountains Rehabilitation at Mill Cove	4:
Jacksonville Nursing and Rehab Center	4:
Lanier Rehabilitation Center	4:
Fernandina Beach Rehabilitation and Nursing Center	4:
Oak View Health and Rehabilitation Center	3:
Aspire at San Jose	3:
Regents Park of Jacksonville	3:
Life Care Center of Jacksonville	3:
Cypress Village	3:
Vivo Healthcare University	3:
University Crossing	3:
First Coast Health and Rehabilitation Center	3:
Aspire at Green Cove Springs	2:
Aspire at Orange Park	2:
Vivo Healthcare Orange Park	2:
Aspire at Jacksonville	2:
Riverwood Center	2:
Fouraker Hills Rehab and Nursing Center	2:
Jacksonville Center For Rehabilitation and Healthc	2:
Lakeside Center For Rehabilitation and Healing	2:
The Terrace of Jacksonville	1:
Cedar Hill Nursing and Rehab Center	1:
Palm Garden of Jacksonville	1:
Ascension Living St. Catherine Laboure' Place	1:
Harts Harbor Health Care Center	1:

Medical Groups Affiliated with BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE

There are 1,747 doctors and 267 medical groups that are affiliated with BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE.

Affiliated Doctor Groups

The list of medical professionals associated with BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE is very long, so we have added another pages. See a list of medical professionals associated with BAPTIST HEALTH MEDICAL CENTER - JACKSONVILLE.