MAYO CLINIC FLORIDA Ratings and Reviews

About MAYO CLINIC FLORIDA

MAYO CLINIC FLORIDA is a Acute Care Hospitals. It is in JACKSONVILLE, FL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 100151. It does provide emergency services. There are 1,205 medical professionals and 71 doctor groups affiliated with the hospital. On average at MAYO CLINIC FLORIDA, emergency patients were charged $27,490. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Quick Links to MAYO CLINIC FLORIDA Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MAYO CLINIC FLORIDA to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	82 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	85 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	12 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	92 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Always" listened carefully to them	85 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	12 %
Patients who reported that their doctors "Always" explained things in a way they could understand	79 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	18 %
Patients who reported that they "Always" received help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	8 %
Patients who reported that YES, they were given information about what to do during their recovery at home	92 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	8 %
Patients who reported that YES, they did discuss whether they would need help after discharge	92 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	91 %
Patients who "Agree" they understood their care when they left the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	3 %
Patients who "Strongly Agree" they understood their care when they left the hospital	64 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	3 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	60 %
Patients who "Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	61 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	28 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	69 %
Patients who reported that their room and bathroom were "Always" clean	81 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	5 %
Patients who reported that their room and bathroom were "Usually" clean	14 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	69 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	5 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	3 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	88 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	1 %
Patients who reported YES, they would definitely recommend the hospital	91 %
Patients who reported YES, they would probably recommend the hospital	8 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MAYO CLINIC FLORIDA, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MAYO CLINIC FLORIDA provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MAYO CLINIC FLORIDA: Not Available

Detailed table for spending and period for patients at MAYO CLINIC FLORIDA:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$16
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$39
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$61
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$22
Carrier (1 to 3 days Prior to Index Hospital Admission)	$663
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,249
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$42
Carrier (During Index Hospital Admission)	$1,760
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$863
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$169
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,788
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,001
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$1,542
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$319
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,949
Total (Complete Episode)	$27,490

Infection Rates at MAYO CLINIC FLORIDA

These measures show how often patients at MAYO CLINIC FLORIDA contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.29 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.81 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	28,506.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	29.76 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	15.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.50 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.81 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	15,675.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	21.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.46 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.40 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.49 / Same
SSI - Colon Surgery: Number of Procedures	408.00 / Same
SSI - Colon Surgery: Predicted Cases	11.06 / Same
SSI - Colon Surgery: Observed Cases	9.00 / Same
SSI - Colon Surgery	0.81 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.75 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	132.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.09 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.20 / Same
MRSA Bacteremia: Upper Confidence Limit	1.19 / Same
MRSA Bacteremia: Patient Days	101,349.00 / Same
MRSA Bacteremia: Predicted Cases	9.33 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	0.54 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.63 / Better
Clostridium Difficile (C.Diff): Patient Days	101,349.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	76.44 / Better
Clostridium Difficile (C.Diff): Observed Cases	35.00 / Better
Clostridium Difficile (C.Diff)	0.46 / Better

How MAYO CLINIC FLORIDA Compares to Other Similar Facilities

This is how MAYO CLINIC FLORIDA compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JACKSONVILLE, FL

Worst Hospitals in JACKSONVILLE, FL

Percentages of Complications and Deaths at MAYO CLINIC FLORIDA

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.3%	SAME
Death rate for heart attack patients	11.1%	SAME
Death rate for CABG surgery patients	2%	SAME
Death rate for COPD patients	7.2%	SAME
Death rate for heart failure patients	8.4%	Better
Death rate for pneumonia patients	11.8%	Better
Death rate for stroke patients	10.6%	Better
Pressure ulcer rate	0.49%	SAME
Death rate among surgical inpatients with serious treatable complications	87.05%	Better
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.31%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.98%	SAME
Postoperative respiratory failure rate	4.63%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	5.45%	Worse
Postoperative sepsis rate	2.32%	Better
Postoperative wound dehiscence rate	1.79%	SAME
Abdominopelvic accidental puncture or laceration rate	0.39%	Better
CMS Medicare PSI 90: Patient safety and adverse events composite	0.76%	Better

Skilled Nursing Facilities Near MAYO CLINIC FLORIDA

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MAYO CLINIC FLORIDA ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Clyde E Lassen State Veterans Nursing Home	5:
The Pavilion For Health Care	5:
Westminster St Augustine	5:
Isle Healthcare and Rehabilitation Center	5:
Middleburg Rehabilitation and Nursing Center	5:
Westminster Woods On Julington Creek	5:
Bartram Crossing	5:
Life Care Center of Orange Park	5:
River Garden Hebrew Home For The Aged	5:
Moosehaven	5:
Vicar's Landing Nursing Home	5:
Woodland Grove Healthcare and Rehabilitation Center	5:
Taylor Care Center	5:
Westside Oaks Rehabilitation and Nursing Center	5:
Vivo Healthcare Normandy	5:
Park Ridge Nursing Center	5:
Fountains Rehabilitation at Mill Cove	5:
Shands Jacksonville Medical Center	5:
Fleet Landing	5:
The Pavilion at Jacksonville	5:
Jacksonville Nursing and Rehab Center	5:
River City Nursing and Rehab Center	5:
Pruitthealth - Fleming Island	4:
Orange Park Rehabilitation and Nursing Center	4:
Life Care Center at Wells Crossing	4:
Avante Villa at Jacksonville Beach Inc	4:
Dolphin Pointe Health Care Center	4:
Lanier Rehabilitation Center	4:
Aspire at Orange Park	3:
Oak View Health and Rehabilitation Center	3:
The Terrace of Jacksonville	3:
Vivo Healthcare Orange Park	3:
Regents Park of Jacksonville	3:
Life Care Center of Jacksonville	3:
Cypress Village	3:
Aspire at Jacksonville	3:
Vivo Healthcare University	3:
First Coast Health and Rehabilitation Center	3:
North Bank Center For Rehabilitation and Healing	3:
Lakeside Center For Rehabilitation and Healing	3:
Aspire at Green Cove Springs	2:
Riverwood Center	2:
Fouraker Hills Rehab and Nursing Center	2:
University Crossing	2:
Jacksonville Center For Rehabilitation and Healthc	2:
Aspire at San Jose	1:
Cedar Hill Nursing and Rehab Center	1:
Palm Garden of Jacksonville	1:
Ascension Living St. Catherine Laboure' Place	1:
Harts Harbor Health Care Center	1:

Medical Groups Affiliated with MAYO CLINIC FLORIDA

There are 1,205 doctors and 71 medical groups that are affiliated with MAYO CLINIC FLORIDA.

Affiliated Doctor Groups

The list of medical professionals associated with MAYO CLINIC FLORIDA is very long, so we have added another pages. See a list of medical professionals associated with MAYO CLINIC FLORIDA.