HCA FLORIDA WEST HOSPITAL Ratings and Reviews

About HCA FLORIDA WEST HOSPITAL

HCA FLORIDA WEST HOSPITAL is a Acute Care Hospitals. It is in PENSACOLA, FL. Its type of ownership is Proprietary. The facility's Medicare ID is 100231. It does provide emergency services. There are 363 medical professionals and 96 doctor groups affiliated with the hospital. On average at HCA FLORIDA WEST HOSPITAL, emergency patients were charged $25,818. This is higher than the state average of $25,576. It is also lower than the national average of $25,828.

Quick Links to HCA FLORIDA WEST HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HCA FLORIDA WEST HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	25 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HCA FLORIDA WEST HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HCA FLORIDA WEST HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HCA FLORIDA WEST HOSPITAL: Not Available

Detailed table for spending and period for patients at HCA FLORIDA WEST HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$20
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$88
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$750
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,954
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,435
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$838
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$275
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,913
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$658
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,006
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$89
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,702
Total (Complete Episode)	$25,818

Infection Rates at HCA FLORIDA WEST HOSPITAL

These measures show how often patients at HCA FLORIDA WEST HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.94 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	5,096.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.27 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.60 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,330.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.12 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.34 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.04 / Same
SSI - Colon Surgery: Number of Procedures	194.00 / Same
SSI - Colon Surgery: Predicted Cases	5.44 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.92 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.14 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.84 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	230.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.33 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	0.86 / Same
MRSA Bacteremia: Lower Confidence Limit	0.01 / Same
MRSA Bacteremia: Upper Confidence Limit	1.23 / Same
MRSA Bacteremia: Patient Days	64,623.00 / Same
MRSA Bacteremia: Predicted Cases	4.01 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.25 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	-- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.07 / Better
Clostridium Difficile (C.Diff): Patient Days	63,602.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	42.45 / Better
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Better
Clostridium Difficile (C.Diff)	0.00 / Better

How HCA FLORIDA WEST HOSPITAL Compares to Other Similar Facilities

This is how HCA FLORIDA WEST HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PENSACOLA, FL

Worst Hospitals in PENSACOLA, FL

Percentages of Complications and Deaths at HCA FLORIDA WEST HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	10.9%	SAME
Death rate for CABG surgery patients	4.8%	SAME
Death rate for COPD patients	11.9%	SAME
Death rate for heart failure patients	12%	SAME
Death rate for pneumonia patients	21.5%	Worse
Death rate for stroke patients	13.6%	SAME
Pressure ulcer rate	0.1%	SAME
Death rate among surgical inpatients with serious treatable complications	147.81%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.74%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.66%	SAME
Postoperative respiratory failure rate	13.92%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.72%	SAME
Postoperative sepsis rate	6.3%	SAME
Postoperative wound dehiscence rate	2.02%	SAME
Abdominopelvic accidental puncture or laceration rate	0.93%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near HCA FLORIDA WEST HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HCA FLORIDA WEST HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Rosewood Healthcare and Rehabilitation Center	5:
Specialty Health and Rehabilitation Center	5:
Life Care Center of Pensacola	5:
De Luna Health and Rehabilitation Center	5:
Arcadia Health and Rehabilitation Center	5:
Bay Breeze Senior Living and Rehabilitation Center	4:
Coral Bay at Pensacola, LLC	4:
Rehabilitation Center at Park Place	4:
Haven of Our Lady of Peace	4:
Bayside Health and Rehabilitation Center	4:
Olive Branch Health and Rehabilitation Center	4:
Willowbrooke Court at Azalea Trace	4:
Santa Rosa Center For Rehabilitation and Healing	4:
Sandy Ridge Center For Rehabilitation and Healing	4:
Solaris Healthcare Pensacola	3:
Pruitthealth - Santa Rosa	3:
Pensacola Nursing and Rehabilitation Center	2:
Aspire at University Hills	1:
Robertsdale Rehabilitation and Healthcare Ctr	1:

Medical Groups Affiliated with HCA FLORIDA WEST HOSPITAL

There are 363 doctors and 96 medical groups that are affiliated with HCA FLORIDA WEST HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with HCA FLORIDA WEST HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HCA FLORIDA WEST HOSPITAL.