NORTH OKALOOSA MEDICAL CENTER Ratings and Reviews

About NORTH OKALOOSA MEDICAL CENTER

NORTH OKALOOSA MEDICAL CENTER is a Acute Care Hospitals. It is in CRESTVIEW, FL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 100122. It does provide emergency services. There are 221 medical professionals and 89 doctor groups affiliated with the hospital. On average at NORTH OKALOOSA MEDICAL CENTER, emergency patients were charged $26,453. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Quick Links to NORTH OKALOOSA MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH OKALOOSA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	41 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	35 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	48 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	54 %
Patients who reported YES, they would probably recommend the hospital	37 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTH OKALOOSA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTH OKALOOSA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTH OKALOOSA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NORTH OKALOOSA MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$29
Hospice (1 to 3 days Prior to Index Hospital Admission)	$10
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$19
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$82
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$15
Carrier (1 to 3 days Prior to Index Hospital Admission)	$709
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,320
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$18
Carrier (During Index Hospital Admission)	$1,816
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$735
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$279
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,475
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$894
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,080
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$82
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,865
Total (Complete Episode)	$26,453

Infection Rates at NORTH OKALOOSA MEDICAL CENTER

These measures show how often patients at NORTH OKALOOSA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.69 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,561.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.77 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,927.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.36 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.58 / Same
SSI - Colon Surgery: Upper Confidence Limit	4.42 / Same
SSI - Colon Surgery: Number of Procedures	87.00 / Same
SSI - Colon Surgery: Predicted Cases	2.19 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	1.83 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	13.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.12 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	24,750.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.76 / Not Available
MRSA Bacteremia: Observed Cases	2.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.25 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.26 / Same
Clostridium Difficile (C.Diff): Patient Days	24,184.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	9.88 / Same
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Same
Clostridium Difficile (C.Diff)	0.61 / Same

How NORTH OKALOOSA MEDICAL CENTER Compares to Other Similar Facilities

This is how NORTH OKALOOSA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CRESTVIEW, FL

Worst Hospitals in CRESTVIEW, FL

Percentages of Complications and Deaths at NORTH OKALOOSA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.7%	SAME
Death rate for heart failure patients	10%	SAME
Death rate for pneumonia patients	16.6%	SAME
Death rate for stroke patients	14.4%	SAME
Pressure ulcer rate	0.37%	SAME
Death rate among surgical inpatients with serious treatable complications	161.35%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.22%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.98%	SAME
Postoperative respiratory failure rate	15.62%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.84%	SAME
Postoperative sepsis rate	6.29%	SAME
Postoperative wound dehiscence rate	1.87%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.19%	SAME

Skilled Nursing Facilities Near NORTH OKALOOSA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTH OKALOOSA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Grand Boulevard Health and Rehabilitation Center	5:
Westwood Nursing and Rehabilitation Center	5:
The Manor at Blue Water Bay	5:
Silvercrest Health and Rehabilitation Center	5:
Crestview Rehabilitation Center, LLC	5:
Fort Walton Rehabilitation Center, LLC	4:
Florala Health and Rehabilitation LLC	4:
Emerald Coast Center	3:
Aspire at Shoal Creek	1:
Destination Health and Rehabilitation Center	No Data

Medical Groups Affiliated with NORTH OKALOOSA MEDICAL CENTER

There are 221 doctors and 89 medical groups that are affiliated with NORTH OKALOOSA MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with NORTH OKALOOSA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NORTH OKALOOSA MEDICAL CENTER.