ORLANDO HEALTH Ratings and Reviews

About ORLANDO HEALTH

ORLANDO HEALTH is a Acute Care Hospitals. It is in ORLANDO, FL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 100006. It does provide emergency services. There are 1,788 medical professionals and 272 doctor groups affiliated with the hospital. On average at ORLANDO HEALTH, emergency patients were charged $26,732. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Quick Links to ORLANDO HEALTH Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ORLANDO HEALTH to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	12 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ORLANDO HEALTH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ORLANDO HEALTH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ORLANDO HEALTH: Not Available

Detailed table for spending and period for patients at ORLANDO HEALTH:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$44
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$68
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$21
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$730
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,979
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$23
Carrier (During Index Hospital Admission)	$1,856
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$725
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$214
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,847
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$731
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,856
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$156
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,452
Total (Complete Episode)	$26,732

Infection Rates at ORLANDO HEALTH

These measures show how often patients at ORLANDO HEALTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.29 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.69 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	38,245.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	46.05 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	21.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.46 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.67 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	23,049.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	35.91 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	15.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.42 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.78 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.61 / Same
SSI - Colon Surgery: Number of Procedures	872.00 / Same
SSI - Colon Surgery: Predicted Cases	26.35 / Same
SSI - Colon Surgery: Observed Cases	30.00 / Same
SSI - Colon Surgery	1.14 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.15 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.57 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	630.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	5.22 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	0.58 / Same
MRSA Bacteremia: Lower Confidence Limit	0.25 / Better
MRSA Bacteremia: Upper Confidence Limit	0.79 / Better
MRSA Bacteremia: Patient Days	483,019.00 / Better
MRSA Bacteremia: Predicted Cases	26.00 / Better
MRSA Bacteremia: Observed Cases	12.00 / Better
MRSA Bacteremia	0.46 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.12 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.25 / Better
Clostridium Difficile (C.Diff): Patient Days	410,924.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	175.48 / Better
Clostridium Difficile (C.Diff): Observed Cases	31.00 / Better
Clostridium Difficile (C.Diff)	0.18 / Better

How ORLANDO HEALTH Compares to Other Similar Facilities

This is how ORLANDO HEALTH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ORLANDO, FL

Worst Hospitals in ORLANDO, FL

Percentages of Complications and Deaths at ORLANDO HEALTH

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	13.1%	SAME
Death rate for CABG surgery patients	1.8%	SAME
Death rate for COPD patients	7%	Better
Death rate for heart failure patients	10.8%	SAME
Death rate for pneumonia patients	17.4%	SAME
Death rate for stroke patients	13.6%	SAME
Pressure ulcer rate	0.71%	SAME
Death rate among surgical inpatients with serious treatable complications	156.53%	SAME
Iatrogenic pneumothorax rate	0.4%	Worse
In-hospital fall with hip fracture rate	0.07%	SAME
Postoperative hemorrhage or hematoma rate	2.66%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.43%	SAME
Postoperative respiratory failure rate	7.36%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.22%	SAME
Postoperative sepsis rate	7.07%	SAME
Postoperative wound dehiscence rate	1.34%	SAME
Abdominopelvic accidental puncture or laceration rate	0.93%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.05%	SAME

Skilled Nursing Facilities Near ORLANDO HEALTH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ORLANDO HEALTH ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Solaris Healthcare Osceola	5:
Hunters Creek Nursing and Rehab Center	5:
Solaris Healthcare Windermere	5:
Commons at Orlando Lutheran Towers	5:
Skytop View Rehabilitation Center	5:
Mayflower Healthcare Center	5:
Solaris Healthcare Apopka	5:
Village On The Green	5:
Edgewater at Waterman Village	5:
Debary Health and Rehabilitation Center	5:
The Terrace of Kissimmee	4:
Conway Lakes Health and Rehabilitation Center	4:
Metro West Nursing and Rehab Center	4:
Westminster Towers	4:
Solaris Healthcare East Orlando	4:
Clermont Health and Rehabilitation Center	4:
Winter Garden Rehabilitation and Nursing Center	4:
Lake Bennet Center For Rehabilitation and Healing	4:
The Gardens at Depugh	4:
Island Lake Center	4:
Solaris Healthcare Waterman	4:
Avante at Mt Dora, Inc	4:
Bedrock Rehabilitation and Nursing Center at Lake	4:
Avante at St Cloud Inc	3:
Kissimmee Health and Rehabilitation Center	3:
Solaris Healthcare Celebration	3:
Delaney Park Health and Rehabilitation Center	3:
Guardian Care Nursing and Rehabilitation Center	3:
Lakes of Clermont Health and Rehabilitation Center	3:
Westminster Baldwin Park	3:
Avante at Orlando Inc	3:
Life Care Center of Orlando	3:
Parkview Rehabilitation Center at Winter Park	3:
Regents Park of Winter Park	3:
Tuskawilla Nursing and Rehab Center	3:
Ruleme Center	3:
The Terrace of St Cloud	2:
Kissimmee Nursing and Rehabilitation Center	2:
Orlando Health Center For Rehabilitation	2:
West Orange Center For Nursing and Healing	2:
Palm Garden of Orlando	2:
Westminster Winter Park	2:
Solaris Healthcare College Park	2:
Savannah Cove	2:
Apopka Health and Rehabilitation Center	2:
West Altamonte Nursing and Rehabilitation Center	2:
Life Care Center of Altamonte Springs	2:
Solaris Healthcare Forest Lake	2:
Aspire at Lake Mary	2:
Healthcare and Rehab of Sanford	2:
Bayview Center	2:
Aspire at St Cloud	1:
The Good Samaritan Society-Kissimmee Village	1:
Aspire at Kissimmee Gardens	1:
Bedrock Rehabilitation and Nursing Center at Orlan	1:
Orlando Health and Rehabilitation Center	1:
South Orange Health and Rehabilitation Center	1:
Lotus Nursing and Rehabilitation Center	1:
Aspire at Colonial Lakes	1:
Courtyards of Orlando Care Center and Rehab	1:
Health Central Park	1:
Winter Park Care and Rehabilitation	1:
Aspire at Rosewood	1:
Bedrock Rehabilitation and Nursing Center at Winte	1:
Longwood Health and Rehabilitation Center	1:
Alwyn C Cashe State Veterans Nursing Home	No Data
Legacy Pointe at Ucf	No Data

Medical Groups Affiliated with ORLANDO HEALTH

There are 1,788 doctors and 272 medical groups that are affiliated with ORLANDO HEALTH.

Affiliated Doctor Groups

The list of medical professionals associated with ORLANDO HEALTH is very long, so we have added another pages. See a list of medical professionals associated with ORLANDO HEALTH.