PALMETTO GENERAL HOSPITAL Ratings and Reviews

About PALMETTO GENERAL HOSPITAL

PALMETTO GENERAL HOSPITAL is a Acute Care Hospitals. It is in HIALEAH, FL. Its type of ownership is Proprietary. The facility's Medicare ID is 100187. It does provide emergency services. There are 189 medical professionals and 73 doctor groups affiliated with the hospital. On average at PALMETTO GENERAL HOSPITAL, emergency patients were charged $29,833. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Quick Links to PALMETTO GENERAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PALMETTO GENERAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	13 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	64 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	13 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	15 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	11 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	13 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	18 %
Patients who reported that they "Always" received help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	25 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	25 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	34 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	14 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	20 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	48 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	14 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	26 %
Patients who reported that YES, they were given information about what to do during their recovery at home	74 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	34 %
Patients who reported that YES, they did discuss whether they would need help after discharge	66 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	14 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	20 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	13 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	51 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	47 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	20 %
Patients who reported YES, they would definitely recommend the hospital	45 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PALMETTO GENERAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PALMETTO GENERAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PALMETTO GENERAL HOSPITAL: Not Available

Detailed table for spending and period for patients at PALMETTO GENERAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$115
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$88
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$27
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$742
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,504
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$24
Carrier (During Index Hospital Admission)	$1,568
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$664
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$466
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$8,220
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$635
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,694
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$149
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,913
Total (Complete Episode)	$29,833

Infection Rates at PALMETTO GENERAL HOSPITAL

These measures show how often patients at PALMETTO GENERAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.29 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.47 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,632.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.50 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.62 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,123.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	11.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	10.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.91 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.25 / Same
SSI - Colon Surgery: Number of Procedures	96.00 / Same
SSI - Colon Surgery: Predicted Cases	2.40 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	82.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.64 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.14 / Same
MRSA Bacteremia: Upper Confidence Limit	1.49 / Same
MRSA Bacteremia: Patient Days	74,878.00 / Same
MRSA Bacteremia: Predicted Cases	5.49 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.55 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.36 / Better
Clostridium Difficile (C.Diff): Patient Days	70,347.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	42.17 / Better
Clostridium Difficile (C.Diff): Observed Cases	8.00 / Better
Clostridium Difficile (C.Diff)	0.19 / Better

How PALMETTO GENERAL HOSPITAL Compares to Other Similar Facilities

This is how PALMETTO GENERAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HIALEAH, FL

Worst Hospitals in HIALEAH, FL

Percentages of Complications and Deaths at PALMETTO GENERAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.6%	SAME
Death rate for heart attack patients	12.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9%	SAME
Death rate for heart failure patients	12.3%	SAME
Death rate for pneumonia patients	18.2%	SAME
Death rate for stroke patients	14.1%	SAME
Pressure ulcer rate	0.39%	SAME
Death rate among surgical inpatients with serious treatable complications	126.26%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.68%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	8.68%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.96%	SAME
Postoperative sepsis rate	5.19%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	1.23%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near PALMETTO GENERAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PALMETTO GENERAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Jackson Memorial Perdue Medical Center	5:
St Annes Nursing Center, St Annes Residence Inc	5:
Palace at Kendall Nursing and Rehabilitation Cente	5:
Riviera Health Resort	5:
Palmetto Subacute Care Center	5:
Coral Gables Nursing and Rehabilitation Center	5:
The Floridean Nursing and Rehabilitation Center	5:
Victoria Nursing and Rehabilitation Center, Inc.	5:
Riverside Care Center	5:
Jackson Gardens Health and Rehabilitation Center	5:
Jackson Memorial Long Term Care Center	5:
Hialeah Shores Nursing and Rehab Center	5:
Palmetto Care Center and Rehab	5:
Fountain Manor Health and Rehabilitation Center	5:
Hampton Court Nursing and Rehabilitation Center	5:
Vi at Aventura	5:
Glades West Rehabilitation and Nursing C	5:
Memorial Manor	5:
Alexander "sandy" Nininger State Veterans Nursing	5:
Covenant Village Care Center	5:
Plantation Nursing and Rehabilitation Center	5:
Tamarac Rehabilitation and Health Center	5:
Kendall Lakes Healthcare and Rehab Center	4:
Harmony Health Center	4:
West Gables Health Care Center	4:
Ponce Health and Rehabilitation Center	4:
Miami Shores Nursing and Rehab Center	4:
Waterford Nursing and Rehabilitation Center	4:
Susanna Wesley Health Center	4:
Biscayne Health and Rehabilitation Center	4:
Pinecrest Rehabilitation Center	4:
Aventura Rehab and Nursing Center	4:
Villa Maria West Skilled Nursing Facility	4:
Palm Garden of Aventura	4:
Broward Nursing and Rehabilitation Center	4:
Nspire Healthcare Lauderhill	4:
Palms Care Center and Rehab	4:
Regents Park of Sunrise	4:
Life Care Center at Inverrary	4:
Springtree Rehabilitation and Health Care Center	4:
Ft Lauderdale Health and Rehabilitation Center	4:
John Knox Village of Pompano Beach	4:
Nspire Healthcare Kendall	3:
The Sands at South Beach Care Center	3:
University Health and Rehabilitation Center	3:
Miami Springs Nursing and Rehabilitation Center	3:
Miami Jewish Health Systems, Inc	3:
The Terrace of Hialeah	3:
Shoreside Health and Rehabilitation Center	3:
Nspire Healthcare Miami Lakes	3:
Emerald Nursing and Rehabilitation Center	3:
Kindred Hospital South Florida Hollywood	3:
Nspire Healthcare Plantation	3:
Wilton Manors Healthcare and Rehabilitation Center	3:
St Johns Nursing Center	3:
Sunrise Health and Rehabilitation Center	3:
Savoy at Fort Lauderdale Rehabilitation and Nursin	3:
Aspire at The Sea - Pompano Beach	3:
East Ridge Retirement Village Inc	2:
Unity Healthcare and Rehabilitation Center	2:
Azure Shores Rehab	2:
Villa Maria Nursing Center	2:
North Dade Nursing and Rehabilitation Center	2:
Claridge House Nursing and Rehabilitation Center	2:
Serenity Bay Nursing and Rehabilitation Center	2:
Sierra Lakes Nursing and Rehabilitation Center	2:
Golfcrest Nursing Center	2:
Westlake Nursing and Rehab Center	2:
Aspire at The Sea - Harbor Beach	2:
West Broward Rehabilitation and Healthcare	2:
Pearl at Fort Lauderdale Rehabilitation and Nursin	2:
Nspire Healthcare Tamarac	2:
Childrens Comprehensive Care Center Inc	2:
South Dade Nursing and Rehabilitation Center	1:
Coral Reef Subacute Care Center LLC	1:
Treasure Isle Care Center	1:
Pines Nursing Home	1:
The Lilac at Silver Palms	1:
North Beach Healthcare and Rehabilitation Center	1:
Regents Park at Aventura	1:
Gardens Nursing and Rehab Center	1:

Medical Groups Affiliated with PALMETTO GENERAL HOSPITAL

There are 189 doctors and 73 medical groups that are affiliated with PALMETTO GENERAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PALMETTO GENERAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PALMETTO GENERAL HOSPITAL.