MEMORIAL HOSPITAL WEST Ratings and Reviews

About MEMORIAL HOSPITAL WEST

MEMORIAL HOSPITAL WEST is a Acute Care Hospitals. It is in PEMBROKE PINES, FL. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 100281. It does provide emergency services. There are 793 medical professionals and 152 doctor groups affiliated with the hospital. On average at MEMORIAL HOSPITAL WEST, emergency patients were charged $23,846. This is lower than the state average of $25,576. It is also lower than the national average of $25,828.

Quick Links to MEMORIAL HOSPITAL WEST Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HOSPITAL WEST to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	17 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	67 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	24 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIAL HOSPITAL WEST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HOSPITAL WEST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HOSPITAL WEST: Not Available

Detailed table for spending and period for patients at MEMORIAL HOSPITAL WEST:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$21
Hospice (1 to 3 days Prior to Index Hospital Admission)	$3
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$118
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$18
Carrier (1 to 3 days Prior to Index Hospital Admission)	$717
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,558
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$27
Carrier (During Index Hospital Admission)	$1,859
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$865
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$316
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,287
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,163
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,049
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$143
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,624
Total (Complete Episode)	$23,846

Infection Rates at MEMORIAL HOSPITAL WEST

These measures show how often patients at MEMORIAL HOSPITAL WEST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.91 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	11,363.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	12.15 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,353.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.97 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.63 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.24 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.42 / Same
SSI - Colon Surgery: Number of Procedures	279.00 / Same
SSI - Colon Surgery: Predicted Cases	7.78 / Same
SSI - Colon Surgery: Observed Cases	5.00 / Same
SSI - Colon Surgery	0.64 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	1.16 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit	5.93 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures	245.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases	2.10 / Worse
SSI - Abdominal Hysterectomy: Observed Cases	6.00 / Worse
SSI - Abdominal Hysterectomy	2.85 / Worse
MRSA Bacteremia: Lower Confidence Limit	0.48 / Same
MRSA Bacteremia: Upper Confidence Limit	1.95 / Same
MRSA Bacteremia: Patient Days	158,133.00 / Same
MRSA Bacteremia: Predicted Cases	7.80 / Same
MRSA Bacteremia: Observed Cases	8.00 / Same
MRSA Bacteremia	1.03 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.46 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.76 / Better
Clostridium Difficile (C.Diff): Patient Days	147,480.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	102.86 / Better
Clostridium Difficile (C.Diff): Observed Cases	61.00 / Better
Clostridium Difficile (C.Diff)	0.59 / Better

How MEMORIAL HOSPITAL WEST Compares to Other Similar Facilities

This is how MEMORIAL HOSPITAL WEST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PEMBROKE PINES, FL

Worst Hospitals in PEMBROKE PINES, FL

Percentages of Complications and Deaths at MEMORIAL HOSPITAL WEST

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	10.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	11%	SAME
Death rate for pneumonia patients	13.9%	Better
Death rate for stroke patients	13.3%	SAME
Pressure ulcer rate	1.56%	Worse
Death rate among surgical inpatients with serious treatable complications	144.3%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.28%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.89%	SAME
Postoperative respiratory failure rate	13.2%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.04%	SAME
Postoperative sepsis rate	7.61%	SAME
Postoperative wound dehiscence rate	2.75%	SAME
Abdominopelvic accidental puncture or laceration rate	0.82%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.5%	Worse

Skilled Nursing Facilities Near MEMORIAL HOSPITAL WEST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HOSPITAL WEST ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Palace at Kendall Nursing and Rehabilitation Cente	5:
Riviera Health Resort	5:
Palmetto Subacute Care Center	5:
Coral Gables Nursing and Rehabilitation Center	5:
The Floridean Nursing and Rehabilitation Center	5:
Victoria Nursing and Rehabilitation Center, Inc.	5:
Riverside Care Center	5:
Jackson Gardens Health and Rehabilitation Center	5:
Jackson Memorial Long Term Care Center	5:
Hialeah Shores Nursing and Rehab Center	5:
Palmetto Care Center and Rehab	5:
Hampton Court Nursing and Rehabilitation Center	5:
Villa Maria West Skilled Nursing Facility	5:
Vi at Aventura	5:
Glades West Rehabilitation and Nursing C	5:
Memorial Manor	5:
Alexander "sandy" Nininger State Veterans Nursing	5:
Plantation Nursing and Rehabilitation Center	5:
Tamarac Rehabilitation and Health Center	5:
Solaris Healthcare Coconut Creek	5:
Willowbrooke Court Skilled Care Center - Edgewater	5:
Willowbrooke Court at St Andrews Estates	5:
Health Center at Sinai Residences	5:
West Gables Health Care Center	4:
Ponce Health and Rehabilitation Center	4:
Miami Shores Nursing and Rehab Center	4:
Susanna Wesley Health Center	4:
Biscayne Health and Rehabilitation Center	4:
Fountain Manor Health and Rehabilitation Center	4:
Aventura Rehab and Nursing Center	4:
Nspire Healthcare Miami Lakes	4:
Palm Garden of Aventura	4:
Kindred Hospital South Florida Hollywood	4:
Broward Nursing and Rehabilitation Center	4:
Covenant Village Care Center	4:
Wilton Manors Healthcare and Rehabilitation Center	4:
Regents Park of Sunrise	4:
Life Care Center at Inverrary	4:
Springtree Rehabilitation and Health Care Center	4:
Ft Lauderdale Health and Rehabilitation Center	4:
Stratford Court of Boca Raton	4:
Boca Raton Rehabilitation Center	4:
Harmony Health Center	3:
The Sands at South Beach Care Center	3:
University Health and Rehabilitation Center	3:
Miami Springs Nursing and Rehabilitation Center	3:
Miami Jewish Health Systems, Inc	3:
The Terrace of Hialeah	3:
Waterford Nursing and Rehabilitation Center	3:
Shoreside Health and Rehabilitation Center	3:
Pinecrest Rehabilitation Center	3:
Claridge House Nursing and Rehabilitation Center	3:
Nspire Healthcare Plantation	3:
Nspire Healthcare Lauderhill	3:
St Johns Nursing Center	3:
Savoy at Fort Lauderdale Rehabilitation and Nursin	3:
John Knox Village of Pompano Beach	3:
Aspire at The Sea - Pompano Beach	3:
Margate Health and Rehabilitation Center	3:
Pompano Health and Rehabilitation Center	3:
Boca Circle Rehabilitation Center	3:
Encore at Boca Raton Rehabilitation and Nursing Ce	3:
Menorah House	3:
Legacy at Boca Raton Rehabilitation and Nursing Ce	3:
Nspire Healthcare Kendall	2:
Unity Healthcare and Rehabilitation Center	2:
Azure Shores Rehab	2:
Villa Maria Nursing Center	2:
North Dade Nursing and Rehabilitation Center	2:
The Lilac at Silver Palms	2:
Serenity Bay Nursing and Rehabilitation Center	2:
Regents Park at Aventura	2:
Sierra Lakes Nursing and Rehabilitation Center	2:
Emerald Nursing and Rehabilitation Center	2:
Golfcrest Nursing Center	2:
West Broward Rehabilitation and Healthcare	2:
Pearl at Fort Lauderdale Rehabilitation and Nursin	2:
Palms Care Center and Rehab	2:
Sunrise Health and Rehabilitation Center	2:
Nspire Healthcare Tamarac	2:
Childrens Comprehensive Care Center Inc	2:
Deerfield Beach Health and Rehabilitation Center	2:
Treasure Isle Care Center	1:
Pines Nursing Home	1:
North Beach Healthcare and Rehabilitation Center	1:
Gardens Nursing and Rehab Center	1:
Westlake Nursing and Rehab Center	1:
Aspire at The Sea - Harbor Beach	1:
Avante at Boca Raton, Inc.	1:

Medical Groups Affiliated with MEMORIAL HOSPITAL WEST

There are 793 doctors and 152 medical groups that are affiliated with MEMORIAL HOSPITAL WEST.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIAL HOSPITAL WEST is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL HOSPITAL WEST.