MIAMI VA MEDICAL CENTER Ratings and Reviews

  About MIAMI VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MIAMI VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	13 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	12 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	17 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	21 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	72 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	13 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	54 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	71 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MIAMI VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MIAMI VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MIAMI VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for MIAMI VA MEDICAL CENTER.

Infection Rates at MIAMI VA MEDICAL CENTER

These measures show how often patients at MIAMI VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.58 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	5.96 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	2,648.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.77 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	9.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	3.25 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,760.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.24 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How MIAMI VA MEDICAL CENTER Compares to Other Similar Facilities

This is how MIAMI VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MIAMI, FL

Worst Hospitals in MIAMI, FL

Percentages of Complications and Deaths at MIAMI VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.6%	SAME
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.2%	SAME
Death rate for heart failure patients	5.9%	Better
Death rate for pneumonia patients	13.2%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.56%	SAME
Death rate among surgical inpatients with serious treatable complications	183.38%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	1.98%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.11%	SAME
Postoperative respiratory failure rate	2.93%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	2.89%	SAME
Postoperative sepsis rate	3.26%	SAME
Postoperative wound dehiscence rate	1.77%	SAME
Abdominopelvic accidental puncture or laceration rate	0.81%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.66%	Better

Skilled Nursing Facilities Near MIAMI VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MIAMI VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Homestead Manor A Palace Community	5:
Kendall Lakes Healthcare and Rehab Center	5:
Jackson Memorial Perdue Medical Center	5:
St Annes Nursing Center, St Annes Residence Inc	5:
Palace at Kendall Nursing and Rehabilitation Cente	5:
Riviera Health Resort	5:
Palmetto Subacute Care Center	5:
Coral Gables Nursing and Rehabilitation Center	5:
The Floridean Nursing and Rehabilitation Center	5:
Victoria Nursing and Rehabilitation Center, Inc.	5:
Riverside Care Center	5:
Jackson Gardens Health and Rehabilitation Center	5:
Jackson Memorial Long Term Care Center	5:
Hialeah Shores Nursing and Rehab Center	5:
Palmetto Care Center and Rehab	5:
Hampton Court Nursing and Rehabilitation Center	5:
Villa Maria West Skilled Nursing Facility	5:
Vi at Aventura	5:
Glades West Rehabilitation and Nursing C	5:
Memorial Manor	5:
Alexander "sandy" Nininger State Veterans Nursing	5:
Plantation Nursing and Rehabilitation Center	5:
West Gables Health Care Center	4:
Ponce Health and Rehabilitation Center	4:
Miami Shores Nursing and Rehab Center	4:
Susanna Wesley Health Center	4:
Biscayne Health and Rehabilitation Center	4:
Fountain Manor Health and Rehabilitation Center	4:
Aventura Rehab and Nursing Center	4:
Nspire Healthcare Miami Lakes	4:
Palm Garden of Aventura	4:
Kindred Hospital South Florida Hollywood	4:
Broward Nursing and Rehabilitation Center	4:
Covenant Village Care Center	4:
East Ridge Retirement Village Inc	3:
Harmony Health Center	3:
The Sands at South Beach Care Center	3:
University Health and Rehabilitation Center	3:
Miami Springs Nursing and Rehabilitation Center	3:
Miami Jewish Health Systems, Inc	3:
The Terrace of Hialeah	3:
Waterford Nursing and Rehabilitation Center	3:
Shoreside Health and Rehabilitation Center	3:
Pinecrest Rehabilitation Center	3:
Claridge House Nursing and Rehabilitation Center	3:
Nspire Healthcare Plantation	3:
Nspire Healthcare Kendall	2:
Unity Healthcare and Rehabilitation Center	2:
Azure Shores Rehab	2:
Villa Maria Nursing Center	2:
North Dade Nursing and Rehabilitation Center	2:
The Lilac at Silver Palms	2:
Serenity Bay Nursing and Rehabilitation Center	2:
Regents Park at Aventura	2:
Sierra Lakes Nursing and Rehabilitation Center	2:
Emerald Nursing and Rehabilitation Center	2:
Golfcrest Nursing Center	2:
West Broward Rehabilitation and Healthcare	2:
Brookwood Gardens Rehabilitation and Nursing Cente	1:
South Dade Nursing and Rehabilitation Center	1:
Coral Reef Subacute Care Center LLC	1:
Treasure Isle Care Center	1:
Pines Nursing Home	1:
North Beach Healthcare and Rehabilitation Center	1:
Gardens Nursing and Rehab Center	1:
Westlake Nursing and Rehab Center	1:
Aspire at The Sea - Harbor Beach	1:

Medical Groups Affiliated with MIAMI VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with MIAMI VA MEDICAL CENTER.