JACKSON HEALTH SYSTEM Ratings and Reviews

About JACKSON HEALTH SYSTEM

JACKSON HEALTH SYSTEM is a Acute Care Hospitals. It is in MIAMI, FL. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 100022. It does provide emergency services. There are 1,241 medical professionals and 232 doctor groups affiliated with the hospital. On average at JACKSON HEALTH SYSTEM, emergency patients were charged $32,946. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Quick Links to JACKSON HEALTH SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JACKSON HEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	11 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	22 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	22 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	23 %
Patients who reported that YES, they did discuss whether they would need help after discharge	77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	27 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	63 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	12 %
Patients who reported YES, they would definitely recommend the hospital	64 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of JACKSON HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JACKSON HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JACKSON HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at JACKSON HEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$10
Hospice (1 to 3 days Prior to Index Hospital Admission)	$7
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$69
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$106
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$20
Carrier (1 to 3 days Prior to Index Hospital Admission)	$781
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,038
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$45
Carrier (During Index Hospital Admission)	$2,363
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$699
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$343
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$7,212
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,367
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,542
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$309
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,019
Total (Complete Episode)	$32,946

Infection Rates at JACKSON HEALTH SYSTEM

These measures show how often patients at JACKSON HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.12 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.33 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	62,475.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	77.12 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	16.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.21 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.51 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	42,639.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	74.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	26.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.35 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.17 / Better
SSI - Colon Surgery: Upper Confidence Limit	0.75 / Better
SSI - Colon Surgery: Number of Procedures	634.00 / Better
SSI - Colon Surgery: Predicted Cases	18.59 / Better
SSI - Colon Surgery: Observed Cases	7.00 / Better
SSI - Colon Surgery	0.38 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.31 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	260.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.28 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.78 / Same
MRSA Bacteremia: Upper Confidence Limit	1.48 / Same
MRSA Bacteremia: Patient Days	459,495.00 / Same
MRSA Bacteremia: Predicted Cases	34.02 / Same
MRSA Bacteremia: Observed Cases	37.00 / Same
MRSA Bacteremia	1.09 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.38 / Better
Clostridium Difficile (C.Diff): Patient Days	427,677.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	192.40 / Better
Clostridium Difficile (C.Diff): Observed Cases	57.00 / Better
Clostridium Difficile (C.Diff)	0.30 / Better

How JACKSON HEALTH SYSTEM Compares to Other Similar Facilities

This is how JACKSON HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MIAMI, FL

Worst Hospitals in MIAMI, FL

Percentages of Complications and Deaths at JACKSON HEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	15.9%	Worse
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.5%	SAME
Death rate for heart failure patients	15.1%	Worse
Death rate for pneumonia patients	19.7%	SAME
Death rate for stroke patients	15.4%	SAME
Pressure ulcer rate	0.78%	SAME
Death rate among surgical inpatients with serious treatable complications	234.59%	Worse
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.77%	SAME
Postoperative acute kidney injury requiring dialysis rate	3.23%	Worse
Postoperative respiratory failure rate	14.58%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	5.72%	Worse
Postoperative sepsis rate	7.23%	SAME
Postoperative wound dehiscence rate	1.53%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.44%	Worse

Skilled Nursing Facilities Near JACKSON HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JACKSON HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Homestead Manor A Palace Community	5:
Kendall Lakes Healthcare and Rehab Center	5:
Jackson Memorial Perdue Medical Center	5:
St Annes Nursing Center, St Annes Residence Inc	5:
Palace at Kendall Nursing and Rehabilitation Cente	5:
Riviera Health Resort	5:
Palmetto Subacute Care Center	5:
Coral Gables Nursing and Rehabilitation Center	5:
The Floridean Nursing and Rehabilitation Center	5:
Victoria Nursing and Rehabilitation Center, Inc.	5:
Riverside Care Center	5:
Jackson Gardens Health and Rehabilitation Center	5:
Jackson Memorial Long Term Care Center	5:
Hialeah Shores Nursing and Rehab Center	5:
Palmetto Care Center and Rehab	5:
Hampton Court Nursing and Rehabilitation Center	5:
Villa Maria West Skilled Nursing Facility	5:
Vi at Aventura	5:
Glades West Rehabilitation and Nursing C	5:
Memorial Manor	5:
Alexander "sandy" Nininger State Veterans Nursing	5:
Plantation Nursing and Rehabilitation Center	5:
West Gables Health Care Center	4:
Ponce Health and Rehabilitation Center	4:
Miami Shores Nursing and Rehab Center	4:
Susanna Wesley Health Center	4:
Biscayne Health and Rehabilitation Center	4:
Fountain Manor Health and Rehabilitation Center	4:
Aventura Rehab and Nursing Center	4:
Nspire Healthcare Miami Lakes	4:
Palm Garden of Aventura	4:
Kindred Hospital South Florida Hollywood	4:
Broward Nursing and Rehabilitation Center	4:
Covenant Village Care Center	4:
East Ridge Retirement Village Inc	3:
Harmony Health Center	3:
The Sands at South Beach Care Center	3:
University Health and Rehabilitation Center	3:
Miami Springs Nursing and Rehabilitation Center	3:
Miami Jewish Health Systems, Inc	3:
The Terrace of Hialeah	3:
Waterford Nursing and Rehabilitation Center	3:
Shoreside Health and Rehabilitation Center	3:
Pinecrest Rehabilitation Center	3:
Claridge House Nursing and Rehabilitation Center	3:
Nspire Healthcare Plantation	3:
Nspire Healthcare Kendall	2:
Unity Healthcare and Rehabilitation Center	2:
Azure Shores Rehab	2:
Villa Maria Nursing Center	2:
North Dade Nursing and Rehabilitation Center	2:
The Lilac at Silver Palms	2:
Serenity Bay Nursing and Rehabilitation Center	2:
Regents Park at Aventura	2:
Sierra Lakes Nursing and Rehabilitation Center	2:
Emerald Nursing and Rehabilitation Center	2:
Golfcrest Nursing Center	2:
West Broward Rehabilitation and Healthcare	2:
Brookwood Gardens Rehabilitation and Nursing Cente	1:
South Dade Nursing and Rehabilitation Center	1:
Coral Reef Subacute Care Center LLC	1:
Treasure Isle Care Center	1:
Pines Nursing Home	1:
North Beach Healthcare and Rehabilitation Center	1:
Gardens Nursing and Rehab Center	1:
Westlake Nursing and Rehab Center	1:
Aspire at The Sea - Harbor Beach	1:

Medical Groups Affiliated with JACKSON HEALTH SYSTEM

There are 1,241 doctors and 232 medical groups that are affiliated with JACKSON HEALTH SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with JACKSON HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with JACKSON HEALTH SYSTEM.