WESTCHESTER GENERAL HOSPITAL Ratings and Reviews

About WESTCHESTER GENERAL HOSPITAL

WESTCHESTER GENERAL HOSPITAL is a Acute Care Hospitals. It is in MIAMI, FL. Its type of ownership is Proprietary. The facility's Medicare ID is 100284. It does provide emergency services. There are 93 medical professionals and 48 doctor groups affiliated with the hospital. On average at WESTCHESTER GENERAL HOSPITAL, emergency patients were charged $31,073. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Quick Links to WESTCHESTER GENERAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WESTCHESTER GENERAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	76 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	19 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	24 %
Patients who reported that YES, they were given information about what to do during their recovery at home	76 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	30 %
Patients who reported that YES, they did discuss whether they would need help after discharge	70 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	57 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	11 %
Patients who "Strongly Agree" they understood their care when they left the hospital	32 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	16 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	31 %
Patients who "Agree" that they understood their responsiblities in managing their health	60 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	30 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	34 %
Patients who reported that their room and bathroom were "Always" clean	84 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	9 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	58 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	60 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WESTCHESTER GENERAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WESTCHESTER GENERAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WESTCHESTER GENERAL HOSPITAL: Not Available

Detailed table for spending and period for patients at WESTCHESTER GENERAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$52
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$92
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$14
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$708
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$7,920
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$6
Carrier (During Index Hospital Admission)	$1,344
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$616
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$619
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$11,260
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$329
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,653
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$121
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,316
Total (Complete Episode)	$31,073

Infection Rates at WESTCHESTER GENERAL HOSPITAL

These measures show how often patients at WESTCHESTER GENERAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,018.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.78 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,174.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	3.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.09 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.23 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	194.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.34 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	20,108.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.85 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.74 / Better
Clostridium Difficile (C.Diff): Patient Days	20,108.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	6.67 / Better
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Better
Clostridium Difficile (C.Diff)	0.15 / Better

How WESTCHESTER GENERAL HOSPITAL Compares to Other Similar Facilities

This is how WESTCHESTER GENERAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MIAMI, FL

Worst Hospitals in MIAMI, FL

Percentages of Complications and Deaths at WESTCHESTER GENERAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.8%	SAME
Death rate for heart failure patients	12.3%	SAME
Death rate for pneumonia patients	14.8%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.34%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.45%	SAME
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	3.37%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.97%	SAME
Abdominopelvic accidental puncture or laceration rate	1.04%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near WESTCHESTER GENERAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WESTCHESTER GENERAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Homestead Manor A Palace Community	5:
Jackson Memorial Perdue Medical Center	5:
St Annes Nursing Center, St Annes Residence Inc	5:
Palace at Kendall Nursing and Rehabilitation Cente	5:
Riviera Health Resort	5:
Palmetto Subacute Care Center	5:
Coral Gables Nursing and Rehabilitation Center	5:
The Floridean Nursing and Rehabilitation Center	5:
Victoria Nursing and Rehabilitation Center, Inc.	5:
Riverside Care Center	5:
Jackson Gardens Health and Rehabilitation Center	5:
Jackson Memorial Long Term Care Center	5:
Hialeah Shores Nursing and Rehab Center	5:
Palmetto Care Center and Rehab	5:
Hampton Court Nursing and Rehabilitation Center	5:
Vi at Aventura	5:
Glades West Rehabilitation and Nursing C	5:
Memorial Manor	5:
Alexander "sandy" Nininger State Veterans Nursing	5:
Kendall Lakes Healthcare and Rehab Center	4:
Harmony Health Center	4:
West Gables Health Care Center	4:
Ponce Health and Rehabilitation Center	4:
Miami Shores Nursing and Rehab Center	4:
Waterford Nursing and Rehabilitation Center	4:
Susanna Wesley Health Center	4:
Biscayne Health and Rehabilitation Center	4:
Fountain Manor Health and Rehabilitation Center	4:
Pinecrest Rehabilitation Center	4:
Aventura Rehab and Nursing Center	4:
Villa Maria West Skilled Nursing Facility	4:
Palm Garden of Aventura	4:
Broward Nursing and Rehabilitation Center	4:
Nspire Healthcare Kendall	3:
The Sands at South Beach Care Center	3:
University Health and Rehabilitation Center	3:
Miami Springs Nursing and Rehabilitation Center	3:
Miami Jewish Health Systems, Inc	3:
The Terrace of Hialeah	3:
Shoreside Health and Rehabilitation Center	3:
Nspire Healthcare Miami Lakes	3:
Emerald Nursing and Rehabilitation Center	3:
Kindred Hospital South Florida Hollywood	3:
East Ridge Retirement Village Inc	2:
Unity Healthcare and Rehabilitation Center	2:
Azure Shores Rehab	2:
Villa Maria Nursing Center	2:
North Dade Nursing and Rehabilitation Center	2:
Claridge House Nursing and Rehabilitation Center	2:
Serenity Bay Nursing and Rehabilitation Center	2:
Regents Park at Aventura	2:
Sierra Lakes Nursing and Rehabilitation Center	2:
Golfcrest Nursing Center	2:
Westlake Nursing and Rehab Center	2:
Aspire at The Sea - Harbor Beach	2:
Brookwood Gardens Rehabilitation and Nursing Cente	1:
South Dade Nursing and Rehabilitation Center	1:
Coral Reef Subacute Care Center LLC	1:
Treasure Isle Care Center	1:
Pines Nursing Home	1:
The Lilac at Silver Palms	1:
North Beach Healthcare and Rehabilitation Center	1:
Gardens Nursing and Rehab Center	1:

Medical Groups Affiliated with WESTCHESTER GENERAL HOSPITAL

There are 93 doctors and 48 medical groups that are affiliated with WESTCHESTER GENERAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with WESTCHESTER GENERAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WESTCHESTER GENERAL HOSPITAL.