HCA FLORIDA PALMS WEST HOSPITAL Ratings and Reviews

About HCA FLORIDA PALMS WEST HOSPITAL

HCA FLORIDA PALMS WEST HOSPITAL is a Acute Care Hospitals. It is in LOXAHATCHEE, FL. Its type of ownership is Proprietary. The facility's Medicare ID is 100269. It does provide emergency services. There are 209 medical professionals and 107 doctor groups affiliated with the hospital. On average at HCA FLORIDA PALMS WEST HOSPITAL, emergency patients were charged $24,145. This is lower than the state average of $25,576. It is also lower than the national average of $25,828.

Quick Links to HCA FLORIDA PALMS WEST HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HCA FLORIDA PALMS WEST HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	18 %
Patients who reported that their doctors "Always" listened carefully to them	66 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	23 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	21 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	45 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	24 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	46 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	32 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	19 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	35 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	22 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	61 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HCA FLORIDA PALMS WEST HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HCA FLORIDA PALMS WEST HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HCA FLORIDA PALMS WEST HOSPITAL: Not Available

Detailed table for spending and period for patients at HCA FLORIDA PALMS WEST HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$35
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$257
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$23
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$841
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,118
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$8
Carrier (During Index Hospital Admission)	$1,630
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$704
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$282
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,493
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$606
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,110
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$100
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,915
Total (Complete Episode)	$24,145

Infection Rates at HCA FLORIDA PALMS WEST HOSPITAL

These measures show how often patients at HCA FLORIDA PALMS WEST HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.71 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,162.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.89 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,724.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.16 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.14 / Same
SSI - Colon Surgery: Number of Procedures	83.00 / Same
SSI - Colon Surgery: Predicted Cases	2.11 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.95 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.46 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.52 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	338.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.74 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	1.46 / Same
MRSA Bacteremia: Lower Confidence Limit	0.13 / Same
MRSA Bacteremia: Upper Confidence Limit	2.65 / Same
MRSA Bacteremia: Patient Days	57,456.00 / Same
MRSA Bacteremia: Predicted Cases	2.50 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.80 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Patient Days	50,819.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	29.36 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.07 / Better

How HCA FLORIDA PALMS WEST HOSPITAL Compares to Other Similar Facilities

This is how HCA FLORIDA PALMS WEST HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LOXAHATCHEE, FL

Worst Hospitals in LOXAHATCHEE, FL

Percentages of Complications and Deaths at HCA FLORIDA PALMS WEST HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.5%	SAME
Death rate for heart failure patients	10.5%	SAME
Death rate for pneumonia patients	17.4%	SAME
Death rate for stroke patients	11.6%	SAME
Pressure ulcer rate	0.55%	SAME
Death rate among surgical inpatients with serious treatable complications	140.9%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.43%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	8.43%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.44%	SAME
Postoperative sepsis rate	5.49%	SAME
Postoperative wound dehiscence rate	1.88%	SAME
Abdominopelvic accidental puncture or laceration rate	0.92%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near HCA FLORIDA PALMS WEST HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HCA FLORIDA PALMS WEST HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Willowbrooke Court Skilled Care Center - Edgewater	5:
Willowbrooke Court at St Andrews Estates	5:
Health Center at Sinai Residences	5:
Harbours Edge	5:
Vi at Lakeside Village	5:
Finnish-American Village	5:
Terraces of Lake Worth Care Center and Rehab	5:
Medicana Nursing and Rehab Center	5:
Joseph L Morse Health Center Inc The	5:
Rehabilitation Center of The Palm Beaches,the	5:
Edward J Healey Rehabilitation and Nursing Center	5:
Chatsworth at Pga National	5:
Gardens Court	5:
The Nursing Center at La Posada	5:
The Waterford	5:
Stratford Court of Boca Raton	4:
Boca Raton Rehabilitation Center	4:
Abbey Delray South	4:
Abbey Delray	4:
Boulevard Rehabilitation Center	4:
Hamlin Place of Boynton Beach	4:
Luxe at Wellington Rehabilitation Center The	4:
Lourdes-Noreen Mckeen Residence For Geriatric Care	4:
Colonial Skilled Nursing Facility LLC	4:
Boca Circle Rehabilitation Center	3:
Encore at Boca Raton Rehabilitation and Nursing Ce	3:
Menorah House	3:
Legacy at Boca Raton Rehabilitation and Nursing Ce	3:
Boca Del Mar Nursing and Rehab Center	3:
Isles of Boynton Nursing and Rehab Center	3:
Heartland Nursing and Rehab Center	3:
Boynton Beach Rehabilitation Center	3:
Pine Trail Nursing and Rehab Center	3:
Beach Breeze Rehab and Care Center	3:
Aspire at Greenacres	3:
Palm Garden of West Palm Beach	3:
Lakeside Health Center	3:
North Lake Care Center and Rehab	3:
The Luxe at Jupiter Rehabilitation Center	3:
Jupiter Rehabilitation and Healthcare Center	3:
West Delray Nursing and Rehab Center	2:
Terrace of Delray Beach Nursing and Rehabilitation	2:
Lake Worth Rehabilitation Center	2:
Palm Beach Nursing Center	2:
Royal Palm Beach Health and Rehabilitation Center	2:
Westgate Health and Rehabilitation Center	2:
Prosper Health and Rehabilitation Center	2:
Avante at Boca Raton, Inc.	1:
Ventura Health and Rehabilitation Center	1:
Aspire at Coral Bay	1:
Avante at Lake Worth, Inc.	1:
Aspire at West Palm Beach	1:
Darcy Hall of Life Care	1:

Medical Groups Affiliated with HCA FLORIDA PALMS WEST HOSPITAL

There are 209 doctors and 107 medical groups that are affiliated with HCA FLORIDA PALMS WEST HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with HCA FLORIDA PALMS WEST HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HCA FLORIDA PALMS WEST HOSPITAL.