CONTACT INFORMATION REVIEWS & MORE DATA

OSCEOLA REGIONAL MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  700 WEST OAK STREET, KISSIMMEE, FL 34741
  • Phone:  (407) 846-2266
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   59%

  About OSCEOLA REGIONAL MEDICAL CENTER

OSCEOLA REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in KISSIMMEE, FL. Its type of ownership is Proprietary. The facility's Medicare ID is 100110. It does provide emergency services. There are 277 medical professionals and 97 doctor groups affiliated with the hospital. On average at OSCEOLA REGIONAL MEDICAL CENTER, emergency patients were charged $27,964. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for OSCEOLA REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 12 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 14 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 11 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 18 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 34 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 60 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 21 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 22 %
Patients who reported that YES, they were given information about what to do during their recovery at home 78 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 24 %
Patients who reported that YES, they did discuss whether they would need help after discharge 76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 79 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 14 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 15 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 13 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 13 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 59 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 15 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 26 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of OSCEOLA REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the OSCEOLA REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for OSCEOLA REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at OSCEOLA REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $55
Outpatient (1 to 3 days Prior to Index Hospital Admission) $182
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $36
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $18
Carrier (1 to 3 days Prior to Index Hospital Admission) $845
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,635
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $28
Carrier (During Index Hospital Admission) $1,737
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $644
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $295
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,978
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $638
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,984
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $203
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,670
Total (Complete Episode) $27,964

Infection Rates at OSCEOLA REGIONAL MEDICAL CENTER

These measures show how often patients at OSCEOLA REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.74 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 7,285.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 6.66 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 7,728.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 10.08 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.28 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.00 / Same
SSI - Colon Surgery: Number of Procedures 93.00 / Same
SSI - Colon Surgery: Predicted Cases 2.73 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.10 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.24 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.77 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 150.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.39 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.44 / Same
MRSA Bacteremia: Lower Confidence Limit 0.70 / Same
MRSA Bacteremia: Upper Confidence Limit 2.46 / Same
MRSA Bacteremia: Patient Days 94,541.00 / Same
MRSA Bacteremia: Predicted Cases 7.24 / Same
MRSA Bacteremia: Observed Cases 10.00 / Same
MRSA Bacteremia 1.38 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.00 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.10 / Better
Clostridium Difficile (C.Diff): Patient Days 89,667.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 50.42 / Better
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Better
Clostridium Difficile (C.Diff) 0.02 / Better

How OSCEOLA REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how OSCEOLA REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in KISSIMMEE, FL

Worst Hospitals in KISSIMMEE, FL

Percentages of Complications and Deaths at OSCEOLA REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.5% SAME
Death rate for CABG surgery patients 2.9% SAME
Death rate for COPD patients 11% SAME
Death rate for heart failure patients 10.4% SAME
Death rate for pneumonia patients 17.8% SAME
Death rate for stroke patients 13.2% SAME
Pressure ulcer rate 0.26% SAME
Death rate among surgical inpatients with serious treatable complications 132.93% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2% SAME
Postoperative acute kidney injury requiring dialysis rate 1.45% SAME
Postoperative respiratory failure rate 5.34% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.85% SAME
Postoperative sepsis rate 6.36% SAME
Postoperative wound dehiscence rate 1.83% SAME
Abdominopelvic accidental puncture or laceration rate 0.86% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.79% SAME

Skilled Nursing Facilities Near OSCEOLA REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near OSCEOLA REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Solaris Healthcare Osceola 5:
Solaris Healthcare Windermere 5:
Lake Bennet Center For Rehabilitation and Healing 5:
Skytop View Rehabilitation Center 5:
Mayflower Healthcare Center 5:
The Terrace of Kissimmee 4:
Metro West Nursing and Rehab Center 4:
Westminster Towers 4:
Commons at Orlando Lutheran Towers 4:
Solaris Healthcare East Orlando 4:
Clermont Health and Rehabilitation Center 4:
Winter Garden Rehabilitation and Nursing Center 4:
The Gardens at Depugh 4:
Life Care Center of Winter Haven 3:
Astoria Health and Rehabilitation Center 3:
Spring Lake Rehabilitation Center 3:
Vivo Healthcare Winter Haven 3:
Oak Haven Rehab and Nursing Center 3:
Avante at St Cloud Inc 3:
Kissimmee Health and Rehabilitation Center 3:
Solaris Healthcare Celebration 3:
Hunters Creek Nursing and Rehab Center 3:
Conway Lakes Health and Rehabilitation Center 3:
Delaney Park Health and Rehabilitation Center 3:
Lakes of Clermont Health and Rehabilitation Center 3:
Orlando Health Center For Rehabilitation 3:
Westminster Baldwin Park 3:
Avante at Orlando Inc 3:
Life Care Center of Orlando 3:
Parkview Rehabilitation Center at Winter Park 3:
Tuskawilla Nursing and Rehab Center 3:
West Altamonte Nursing and Rehabilitation Center 3:
Palm Garden of Winter Haven 2:
Winter Haven Health and Rehabilitation Center 2:
Haines City Rehabilitation and Nursing Center 2:
Davenport Nursing and Rehab Center 2:
The Terrace of St Cloud 2:
The Good Samaritan Society-Kissimmee Village 2:
Guardian Care Nursing and Rehabilitation Center 2:
West Orange Center For Nursing and Healing 2:
Palm Garden of Orlando 2:
Westminster Winter Park 2:
Regents Park of Winter Park 2:
Solaris Healthcare College Park 2:
Savannah Cove 2:
Apopka Health and Rehabilitation Center 2:
Life Care Center of Altamonte Springs 2:
Lake Mariam Health and Rehabilitation Center 1:
Aspire at St Cloud 1:
Aspire at Kissimmee Gardens 1:
Kissimmee Nursing and Rehabilitation Center 1:
Bedrock Rehabilitation and Nursing Center at Orlan 1:
Orlando Health and Rehabilitation Center 1:
South Orange Health and Rehabilitation Center 1:
Lotus Nursing and Rehabilitation Center 1:
Aspire at Colonial Lakes 1:
Courtyards of Orlando Care Center and Rehab 1:
Health Central Park 1:
Winter Park Care and Rehabilitation 1:
Aspire at Rosewood 1:
Bedrock Rehabilitation and Nursing Center at Winte 1:
Alwyn C Cashe State Veterans Nursing Home No Data
Legacy Pointe at Ucf No Data

Medical Groups Affiliated with OSCEOLA REGIONAL MEDICAL CENTER

There are 277 doctors and 97 medical groups that are affiliated with OSCEOLA REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with OSCEOLA REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with OSCEOLA REGIONAL MEDICAL CENTER.

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