ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL Ratings and Reviews

About ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL

ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL is a Acute Care Hospitals. It is in OCOEE, FL. Its type of ownership is Government - State. The facility's Medicare ID is 100030. It does provide emergency services. There are 562 medical professionals and 104 doctor groups affiliated with the hospital. On average at ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL, emergency patients were charged $22,208. This is lower than the state average of $25,576. It is also lower than the national average of $25,828.

Quick Links to ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	10 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	23 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	15 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	26 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL: Not Available

Detailed table for spending and period for patients at ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$13
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$75
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$36
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$696
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,723
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$1,312
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$674
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$290
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,300
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$692
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,792
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$114
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,433
Total (Complete Episode)	$22,208

Infection Rates at ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL

These measures show how often patients at ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.16 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.12 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,085.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.94 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,365.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.61 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	2.76 / Same
SSI - Colon Surgery: Number of Procedures	39.00 / Same
SSI - Colon Surgery: Predicted Cases	1.09 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	22.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.18 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.19 / Same
MRSA Bacteremia: Upper Confidence Limit	3.66 / Same
MRSA Bacteremia: Patient Days	59,390.00 / Same
MRSA Bacteremia: Predicted Cases	1.81 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	1.11 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.02 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.30 / Better
Clostridium Difficile (C.Diff): Patient Days	59,390.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	22.07 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.09 / Better

How ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL Compares to Other Similar Facilities

This is how ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in OCOEE, FL

Worst Hospitals in OCOEE, FL

Percentages of Complications and Deaths at ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	11.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.2%	SAME
Death rate for heart failure patients	11%	SAME
Death rate for pneumonia patients	15.6%	SAME
Death rate for stroke patients	10.7%	SAME
Pressure ulcer rate	0.33%	SAME
Death rate among surgical inpatients with serious treatable complications	157.76%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.15%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.51%	SAME
Postoperative respiratory failure rate	6.58%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.34%	SAME
Postoperative sepsis rate	5.56%	SAME
Postoperative wound dehiscence rate	1.88%	SAME
Abdominopelvic accidental puncture or laceration rate	0.94%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.85%	SAME

Skilled Nursing Facilities Near ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Solaris Healthcare Osceola	5:
Hunters Creek Nursing and Rehab Center	5:
Solaris Healthcare Windermere	5:
Commons at Orlando Lutheran Towers	5:
Skytop View Rehabilitation Center	5:
Mayflower Healthcare Center	5:
Solaris Healthcare Apopka	5:
Village On The Green	5:
Edgewater at Waterman Village	5:
Debary Health and Rehabilitation Center	5:
The Terrace of Kissimmee	4:
Conway Lakes Health and Rehabilitation Center	4:
Metro West Nursing and Rehab Center	4:
Westminster Towers	4:
Solaris Healthcare East Orlando	4:
Clermont Health and Rehabilitation Center	4:
Winter Garden Rehabilitation and Nursing Center	4:
Lake Bennet Center For Rehabilitation and Healing	4:
The Gardens at Depugh	4:
Island Lake Center	4:
Solaris Healthcare Waterman	4:
South Campus Care Center and Rehab	4:
Avante at Mt Dora, Inc	4:
Bedrock Rehabilitation and Nursing Center at Lake	4:
Avante at St Cloud Inc	3:
Kissimmee Health and Rehabilitation Center	3:
Solaris Healthcare Celebration	3:
Delaney Park Health and Rehabilitation Center	3:
Guardian Care Nursing and Rehabilitation Center	3:
Lakes of Clermont Health and Rehabilitation Center	3:
Westminster Baldwin Park	3:
Avante at Orlando Inc	3:
Life Care Center of Orlando	3:
Parkview Rehabilitation Center at Winter Park	3:
Regents Park of Winter Park	3:
Tuskawilla Nursing and Rehab Center	3:
Avante at Leesburg, Inc	3:
Ruleme Center	3:
Orange City Nursing and Rehab Center	3:
The Terrace of St Cloud	2:
Kissimmee Nursing and Rehabilitation Center	2:
Orlando Health Center For Rehabilitation	2:
West Orange Center For Nursing and Healing	2:
Palm Garden of Orlando	2:
Westminster Winter Park	2:
Solaris Healthcare College Park	2:
Savannah Cove	2:
Apopka Health and Rehabilitation Center	2:
West Altamonte Nursing and Rehabilitation Center	2:
Life Care Center of Altamonte Springs	2:
Solaris Healthcare Forest Lake	2:
Aspire at Lake Mary	2:
Healthcare and Rehab of Sanford	2:
Bayview Center	2:
Aspire at St Cloud	1:
The Good Samaritan Society-Kissimmee Village	1:
Aspire at Kissimmee Gardens	1:
Bedrock Rehabilitation and Nursing Center at Orlan	1:
Orlando Health and Rehabilitation Center	1:
South Orange Health and Rehabilitation Center	1:
Lotus Nursing and Rehabilitation Center	1:
Aspire at Colonial Lakes	1:
Courtyards of Orlando Care Center and Rehab	1:
Health Central Park	1:
Winter Park Care and Rehabilitation	1:
Aspire at Rosewood	1:
Bedrock Rehabilitation and Nursing Center at Winte	1:
Longwood Health and Rehabilitation Center	1:
Lake Port Square Health Center	1:
North Campus Rehabilitation and Nursing Center	1:
Alwyn C Cashe State Veterans Nursing Home	No Data
Legacy Pointe at Ucf	No Data

Medical Groups Affiliated with ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL

There are 562 doctors and 104 medical groups that are affiliated with ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ORLANDO HEALTH-HEALTH CENTRAL HOSPITAL.