SAINT THOMAS WEST HOSPITAL Ratings and Reviews

About SAINT THOMAS WEST HOSPITAL

SAINT THOMAS WEST HOSPITAL is a Acute Care Hospitals. It is in NASHVILLE, TN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 440082. It does provide emergency services. There are 844 medical professionals and 103 doctor groups affiliated with the hospital. On average at SAINT THOMAS WEST HOSPITAL, emergency patients were charged $28,575. This is higher than the state average of $26,102. It is also higher than the national average of $25,828.

Quick Links to SAINT THOMAS WEST HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAINT THOMAS WEST HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who reported that their room and bathroom were "Always" clean	58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	77 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SAINT THOMAS WEST HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAINT THOMAS WEST HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAINT THOMAS WEST HOSPITAL: Not Available

Detailed table for spending and period for patients at SAINT THOMAS WEST HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$64
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$263
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$1,001
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,485
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$30
Carrier (During Index Hospital Admission)	$2,004
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$730
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$167
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,517
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$707
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,860
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$121
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,586
Total (Complete Episode)	$28,575

Infection Rates at SAINT THOMAS WEST HOSPITAL

These measures show how often patients at SAINT THOMAS WEST HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.05 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	43,071.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	45.91 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	35.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.36 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.76 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	37,463.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	52.34 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	28.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.54 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.37 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.24 / Same
SSI - Colon Surgery: Number of Procedures	530.00 / Same
SSI - Colon Surgery: Predicted Cases	15.48 / Same
SSI - Colon Surgery: Observed Cases	11.00 / Same
SSI - Colon Surgery	0.71 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.53 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.00 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	734.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	8.24 / Same
SSI - Abdominal Hysterectomy: Observed Cases	9.00 / Same
SSI - Abdominal Hysterectomy	1.09 / Same
MRSA Bacteremia: Lower Confidence Limit	0.36 / Same
MRSA Bacteremia: Upper Confidence Limit	1.03 / Same
MRSA Bacteremia: Patient Days	212,214.00 / Same
MRSA Bacteremia: Predicted Cases	22.37 / Same
MRSA Bacteremia: Observed Cases	14.00 / Same
MRSA Bacteremia	0.63 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.25 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.49 / Better
Clostridium Difficile (C.Diff): Patient Days	187,504.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	90.87 / Better
Clostridium Difficile (C.Diff): Observed Cases	32.00 / Better
Clostridium Difficile (C.Diff)	0.35 / Better

How SAINT THOMAS WEST HOSPITAL Compares to Other Similar Facilities

This is how SAINT THOMAS WEST HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NASHVILLE, TN

Worst Hospitals in NASHVILLE, TN

Percentages of Complications and Deaths at SAINT THOMAS WEST HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	13.4%	SAME
Death rate for CABG surgery patients	1.6%	Better
Death rate for COPD patients	11.5%	SAME
Death rate for heart failure patients	9.6%	Better
Death rate for pneumonia patients	14.9%	Better
Death rate for stroke patients	13%	SAME
Pressure ulcer rate	0.2%	Better
Death rate among surgical inpatients with serious treatable complications	189.22%	SAME
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.69%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.18%	SAME
Postoperative respiratory failure rate	11.94%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	4.76%	SAME
Postoperative sepsis rate	5.8%	SAME
Postoperative wound dehiscence rate	2.38%	SAME
Abdominopelvic accidental puncture or laceration rate	0.81%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.04%	SAME

Skilled Nursing Facilities Near SAINT THOMAS WEST HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAINT THOMAS WEST HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Nhc Place Sumner	5:
Somerfield at The Heritage	4:
Nhc Place at The Trace	4:
West Meade Place	4:
Creekside Center For Rehabilitation and Healing	4:
Nhc Healthcare, Franklin	3:
Franklin Wellness and Rehabilitation Center	3:
Nhc Place at Cool Springs	3:
Life Care Center of Hickory Woods	3:
Woodcrest at Blakeford	3:
Trevecca Center For Rehabilitation and Healing LLC	3:
Heartland	3:
Nhc Healthcare, Hendersonville	3:
The Waters of Smyrna, LLC	2:
Bethany Center For Rehabilitation and Healing LLC	2:
The Meadows	2:
Green Hills Center For Rehabilitation and Healing	2:
Nashville Center For Rehabilitation and Healing Ll	2:
The Waters of Cheatham, LLC	2:
Life Care Center of Old Hickory Village	2:
The Waters of Gallatin, LLC	2:
Gallatin Center For Rehabilitation and Healing	2:
Claiborne and Hughes Hlth Cntr	1:
Smyrna Care Center	1:
Good Samaritan Health and Rehab Center	1:
The Health Center at Richland Place	1:
Mckendree Village	1:
Ahc Mt Juliet	1:
Ahc Cumberland	1:
Whites Creek Wellness and Rehabilitation Center	1:
Hillcrest Healthcare Center	1:
Ahc Vanco	1:
Stoneridge Health Care, LLC	1:
Advanced Health Care of Nashville	No Data

Medical Groups Affiliated with SAINT THOMAS WEST HOSPITAL

There are 844 doctors and 103 medical groups that are affiliated with SAINT THOMAS WEST HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with SAINT THOMAS WEST HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SAINT THOMAS WEST HOSPITAL.