CONTACT INFORMATION REVIEWS & MORE DATA

VANDERBILT UNIVERSITY MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1211 MEDICAL CENTER DRIVE, NASHVILLE, TN 37232
  • Phone:  (615) 322-3454
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   79%

  About VANDERBILT UNIVERSITY MEDICAL CENTER

VANDERBILT UNIVERSITY MEDICAL CENTER is a Acute Care Hospitals. It is in NASHVILLE, TN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 440039. It does provide emergency services. There are 2,462 medical professionals and 145 doctor groups affiliated with the hospital. On average at VANDERBILT UNIVERSITY MEDICAL CENTER, emergency patients were charged $29,887. This is higher than the state average of $26,102. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VANDERBILT UNIVERSITY MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 14 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Always" listened carefully to them 80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 56 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 63 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 16 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 79 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VANDERBILT UNIVERSITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VANDERBILT UNIVERSITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VANDERBILT UNIVERSITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at VANDERBILT UNIVERSITY MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $74
Outpatient (1 to 3 days Prior to Index Hospital Admission) $270
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $927
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,674
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $47
Carrier (During Index Hospital Admission) $1,937
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $801
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $111
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,796
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,628
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,057
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $240
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,295
Total (Complete Episode) $29,887

Infection Rates at VANDERBILT UNIVERSITY MEDICAL CENTER

These measures show how often patients at VANDERBILT UNIVERSITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.75 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.17 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 67,693.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 82.48 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 78.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.95 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.88 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 35,259.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 62.36 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 41.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.66 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.96 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.88 / Same
SSI - Colon Surgery: Number of Procedures 824.00 / Same
SSI - Colon Surgery: Predicted Cases 25.68 / Same
SSI - Colon Surgery: Observed Cases 35.00 / Same
SSI - Colon Surgery 1.36 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.66 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.96 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 257.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.80 / Same
SSI - Abdominal Hysterectomy: Observed Cases 5.00 / Same
SSI - Abdominal Hysterectomy 1.79 / Same
MRSA Bacteremia: Lower Confidence Limit 1.08 / Worse
MRSA Bacteremia: Upper Confidence Limit 1.97 / Worse
MRSA Bacteremia: Patient Days 383,210.00 / Worse
MRSA Bacteremia: Predicted Cases 29.13 / Worse
MRSA Bacteremia: Observed Cases 43.00 / Worse
MRSA Bacteremia 1.48 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.19 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.33 / Better
Clostridium Difficile (C.Diff): Patient Days 338,854.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 195.32 / Better
Clostridium Difficile (C.Diff): Observed Cases 49.00 / Better
Clostridium Difficile (C.Diff) 0.25 / Better

How VANDERBILT UNIVERSITY MEDICAL CENTER Compares to Other Similar Facilities

This is how VANDERBILT UNIVERSITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NASHVILLE, TN

Worst Hospitals in NASHVILLE, TN

Percentages of Complications and Deaths at VANDERBILT UNIVERSITY MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.7% SAME
Death rate for heart attack patients 12.6% SAME
Death rate for CABG surgery patients 2.2% SAME
Death rate for COPD patients 9.1% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 14.1% Better
Death rate for stroke patients 14.9% SAME
Pressure ulcer rate 0.38% SAME
Death rate among surgical inpatients with serious treatable complications 179.02% SAME
Iatrogenic pneumothorax rate 0.31% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 5.19% Worse
Postoperative acute kidney injury requiring dialysis rate 1.67% SAME
Postoperative respiratory failure rate 8.95% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 5.66% Worse
Postoperative sepsis rate 5.02% SAME
Postoperative wound dehiscence rate 1.97% SAME
Abdominopelvic accidental puncture or laceration rate 0.85% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.08% SAME

Skilled Nursing Facilities Near VANDERBILT UNIVERSITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VANDERBILT UNIVERSITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Adamsplace, LLC 5:
Somerfield at The Heritage 5:
Life Care Center of Hickory Woods 5:
Nhc Place Sumner 5:
White House Health Care Inc 5:
Stones River Manor, Inc 4:
Nhc Place at The Trace 4:
West Meade Place 4:
Creekside Center For Rehabilitation and Healing 4:
Nhc Healthcare, Franklin 3:
Nhc Place at Cool Springs 3:
Woodcrest at Blakeford 3:
Trevecca Center For Rehabilitation and Healing LLC 3:
Heartland 3:
Nhc Healthcare, Hendersonville 3:
Nhc Healthcare, Murfreesboro 2:
Franklin Wellness and Rehabilitation Center 2:
Bethany Center For Rehabilitation and Healing LLC 2:
The Meadows 2:
Green Hills Center For Rehabilitation and Healing 2:
Nashville Center For Rehabilitation and Healing Ll 2:
The Waters of Cheatham, LLC 2:
Whites Creek Wellness and Rehabilitation Center 2:
Life Care Center of Old Hickory Village 2:
The Waters of Gallatin, LLC 2:
Gallatin Center For Rehabilitation and Healing 2:
Signature Healthcare of Clarksville 2:
Ahc Northside 1:
Tennessee Veterans Home 1:
Claiborne and Hughes Hlth Cntr 1:
The Waters of Smyrna, LLC 1:
Smyrna Care Center 1:
Good Samaritan Health and Rehab Center 1:
The Health Center at Richland Place 1:
Mckendree Village 1:
Ahc Mt Juliet 1:
Ahc Cumberland 1:
Hillcrest Healthcare Center 1:
Ahc Vanco 1:
Stoneridge Health Care, LLC 1:
Advanced Health Care of Nashville No Data

Medical Groups Affiliated with VANDERBILT UNIVERSITY MEDICAL CENTER

There are 2,462 doctors and 145 medical groups that are affiliated with VANDERBILT UNIVERSITY MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with VANDERBILT UNIVERSITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with VANDERBILT UNIVERSITY MEDICAL CENTER.

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