CONTACT INFORMATION REVIEWS & MORE DATA

ST ELIZABETH FLORENCE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  4900 HOUSTON ROAD, EDGEWOOD, KY 41017
  • Phone:  (859) 301-2000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   65%

  About ST ELIZABETH FLORENCE

ST ELIZABETH FLORENCE is a Acute Care Hospitals. It is in EDGEWOOD, KY. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 180045. It does provide emergency services. There are 683 medical professionals and 68 doctor groups affiliated with the hospital. On average at ST ELIZABETH FLORENCE, emergency patients were charged $25,018. This is lower than the state average of $25,650. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST ELIZABETH FLORENCE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 65 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ST ELIZABETH FLORENCE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST ELIZABETH FLORENCE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST ELIZABETH FLORENCE: Not Available

Detailed table for spending and period for patients at ST ELIZABETH FLORENCE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $24
Outpatient (1 to 3 days Prior to Index Hospital Admission) $93
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $38
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $691
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,521
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $5
Carrier (During Index Hospital Admission) $1,327
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $622
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $134
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,656
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $614
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,731
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $82
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,455
Total (Complete Episode) $25,018

Infection Rates at ST ELIZABETH FLORENCE

These measures show how often patients at ST ELIZABETH FLORENCE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.38 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.86 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,596.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.37 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.21 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,419.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.50 / Same
SSI - Colon Surgery: Number of Procedures 74.00 / Same
SSI - Colon Surgery: Predicted Cases 1.89 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 1.06 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 5.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.06 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.26 / Same
MRSA Bacteremia: Patient Days 45,022.00 / Same
MRSA Bacteremia: Predicted Cases 2.38 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.34 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.91 / Better
Clostridium Difficile (C.Diff): Patient Days 45,022.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 27.81 / Better
Clostridium Difficile (C.Diff): Observed Cases 16.00 / Better
Clostridium Difficile (C.Diff) 0.58 / Better

How ST ELIZABETH FLORENCE Compares to Other Similar Facilities

This is how ST ELIZABETH FLORENCE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in EDGEWOOD, KY

Worst Hospitals in EDGEWOOD, KY

Percentages of Complications and Deaths at ST ELIZABETH FLORENCE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.5% SAME
Death rate for heart failure patients 11% SAME
Death rate for pneumonia patients 18.6% SAME
Death rate for stroke patients 13.5% SAME
Pressure ulcer rate 0.17% SAME
Death rate among surgical inpatients with serious treatable complications 175.56% SAME
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.15% SAME
Postoperative acute kidney injury requiring dialysis rate 1.49% SAME
Postoperative respiratory failure rate 10.61% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.97% SAME
Postoperative sepsis rate 5.48% SAME
Postoperative wound dehiscence rate 1.78% SAME
Abdominopelvic accidental puncture or laceration rate 0.85% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near ST ELIZABETH FLORENCE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST ELIZABETH FLORENCE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Covenant Village of Green Township 5:
Twin Lakes 5:
Deupree Cottages 5:
Harrison Trail Health Campus 5:
St Elizabeth Ft Thomas Snf 5:
Beechwood Home For Incurables 5:
The Home at Hearthstone 5:
Marjorie P Lee Retirement Community 5:
Ohio Living Llanfair 5:
Bayley Place 5:
Coldspring Transitional Care Center 5:
Glen Meadows 5:
Siena Gardens Rehabilitation and Transitional Care 5:
Advanced Health Care of Cincinnati 5:
Glen The 5:
Terrace View Gardens 5:
Mount Notre Dame Health Center 5:
Atlantes The 5:
Courtyard at Seasons 5:
Shawneespring Health Care Center 5:
S.E.M. Haven Health Care Center 5:
Residence at Salem Woods 5:
Twin Towers 5:
Heritagespring Healthcare Center of West Chester 5:
Venetian Gardens 5:
Eastgate Health Care Center 5:
Triple Creek Retirement Community 5:
Mcv Health Care Facilities, Inc 4:
The Laurels of Milford 4:
Ridgewood Health Campus 4:
Glendale Place Care Center 4:
Chesterwood Village 4:
Western Hills Retirement Village 4:
Doverwood Village 4:
Carecore at Margaret Hall 4:
Lodge Care Center Inc The 4:
Mt Healthy Christian Home 4:
Home at Taylor's Pointe 4:
St Elizabeth Edgewood Snf 4:
Sanctuary Pointe Nursing and Rehabilitation Center 4:
Alois Alzheimer Center 4:
Highlandspring of Ft Thomas 4:
Woodcrest Nursing and Rehabilitation Center 4:
Loveland Health Care Center 4:
Otterbein Union Township 4:
Residence at Huntington Court 4:
Madonna Manor 3:
Parkside Nursing and Rehabilitation Center 3:
Otterbein at Maineville 3:
Florence Park Care Center 3:
Brookwood Retirement Community 3:
Shady Nook Care Center 3:
Boonespring Transitional Care Center, LLC 3:
Florentine Gardens 3:
Clovernook Health Care and Rehabilitation Center 3:
Lincoln Crawford Care Center 3:
Maple Knoll Village 3:
The Pavilion at Kenton 3:
Otterbein Loveland 3:
Gallatin Nursing and Rehab 3:
Birchwood Care Center 3:
Scarlet Oaks Nursing and Rehabilitation Center 3:
Indianspring of Oakley 3:
Hillebrand Nursing and Rehabilitation Center 3:
Mount Washington Care Center 3:
Bridgetown Nursing and Rehabilitation Centre 3:
Brookside Healthcare Center 3:
Norwood Towers Post-Acute 3:
Swiss Villa Nursing and Rehabilitation 3:
Villaspring of Erlanger 3:
Woods Edge Rehab and Nursing 2:
Village Care Center 2:
Delhi Post-Acute 2:
Harmony Court Rehab and Nursing 2:
Madeira Healthcare Center 2:
Mason Health Care Center 2:
Rosedale Green 2:
Mt Airy Gardens Rehabilitation and Nursing Center 2:
Majestic Care of Cedar Village. 2:
Ayden Healthcare of Fairfield 2:
Carmel Manor 2:
Lakeridge Villa Health Care Center 2:
Drake Center Inc 2:
Wellspring Health Center 2:
Montgomery Care Center 2:
The Waters of Rising Sun 2:
Clifton Healthcare Center 2:
Veranda Gardens and Assisted Living 2:
Seven Acres Senior Living at Clifton 2:
Burlington House Rehab and Alzheimer's Care Center 2:
River Valley Nursing Home 2:
Garden Park Health Care Center 2:
Cottingham Retirement Community 2:
Carecore at The Meadows 2:
St. Theresa Care Center 2:
Sunrise Nursing Healthcare LLC 2:
Arcat Cincinnati 2:
The Laurels of Hamilton 2:
The Waters of Dillsboro-Ross Manor 2:
Emerald Trace 2:

Medical Groups Affiliated with ST ELIZABETH FLORENCE

There are 683 doctors and 68 medical groups that are affiliated with ST ELIZABETH FLORENCE.

Affiliated Doctor Groups


The list of medical professionals associated with ST ELIZABETH FLORENCE is very long, so we have added another pages. See a list of medical professionals associated with ST ELIZABETH FLORENCE.

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