MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL Ratings and Reviews

About MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL

MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL is a Acute Care Hospitals. It is in NEW ALBANY, OH. Its type of ownership is Proprietary. The facility's Medicare ID is 360266. It DOES NOT provide emergency services. There are 213 medical professionals and 34 doctor groups affiliated with the hospital. On average at MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL, emergency patients were charged $31,088. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Quick Links to MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	85 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	12 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	84 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	13 %
Patients who reported that their nurses "Always" explained things in a way they could understand	83 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	13 %
Patients who reported that their doctors "Always" communicated well	86 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	11 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	91 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Always" listened carefully to them	84 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their doctors "Usually" listened carefully to them	13 %
Patients who reported that their doctors "Always" explained things in a way they could understand	83 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	12 %
Patients who reported that they "Always" received help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	24 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	73 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	20 %
Patients who reported that staff "Always" explained about medicines before giving it to them	66 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	81 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	12 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	9 %
Patients who reported that YES, they were given information about what to do during their recovery at home	91 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	7 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	93 %
Patients who "Agree" they understood their care when they left the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	62 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	63 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	25 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	72 %
Patients who reported that their room and bathroom were "Always" clean	76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	15 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	76 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	3 %
Patients who reported that the area around their room was "Usually" quiet at night	21 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	82 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	85 %
Patients who reported YES, they would probably recommend the hospital	12 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL: Not Available

Detailed table for spending and period for patients at MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$5
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$98
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$76
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$1,066
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$20,356
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$58
Carrier (During Index Hospital Admission)	$2,205
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$644
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,451
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$426
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,584
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$366
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$742
Total (Complete Episode)	$31,088

Infection Rates at MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL

These measures show how often patients at MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	3,670.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.04 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	3,670.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.42 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL Compares to Other Similar Facilities

This is how MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW ALBANY, OH

Worst Hospitals in NEW ALBANY, OH

Percentages of Complications and Deaths at MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.2%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.5%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.43%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.44%	SAME
Postoperative respiratory failure rate	4.49%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.79%	SAME
Postoperative sepsis rate	4.21%	SAME
Postoperative wound dehiscence rate	1.99%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.76%	SAME

Skilled Nursing Facilities Near MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Meadow Grove Transitional Care	5:
Ohio Living Westminster-Thurber	5:
Mohun Health Care Center	5:
Otterbein at Granville	5:
Wesley Woods at New Albany	5:
Friendship Village of Dublin	5:
Westerwood Rehabilitation	5:
Johnstown Pointe Nursing and Rehabilitation Center	5:
Country View of Sunbury	5:
Ohio Living Sarah Moore	5:
Violet Springs Health Campus	4:
Robert A Barnes Center	4:
Scioto Pointe	4:
Mill Run Care Center	4:
Norwich Springs Health Campus	4:
Arlington Care Center	4:
Trueman Pointe Care Center	4:
Columbus Alzheimer's Care Ctr	4:
New Albany Care Center	4:
Wesley Glen Health Services Corp	4:
Smiths Mill Health Campus	4:
The Laurels of Worthington	4:
Worthington Christian Village	4:
Highbanks Care Center	4:
Willow Brook Christian Home	4:
Capri Gardens	4:
Cherith Care Center at Willow Brook	4:
Country Club Center V, Inc	4:
Centerburg Respiratory and Specialty Rehab Ctr	4:
Bennington Glen Nursing and Reha	4:
Lanfair Center For Rehab and Nsg Care Inc	3:
Altercare of Canal Winchester Post-Acute Rc	3:
West Park Care Center LLC	3:
The Laurels of West Columbus	3:
Wexner Heritage House	3:
Mcnaughten Pointe Nursing and Rehab	3:
Tuscany Gardens	3:
Riverview	3:
Darby Glenn Nursing and Rehabilitation Center	3:
Crown Pointe Care Center	3:
Centerburg Pointe	3:
Ohio Eastern Star Hlth Care Ctr The	3:
Als Mount Vernon Inc	3:
Whispering Hills Rehabilitation and Nursing Center	3:
Arbors at Carroll	2:
Canal Winchester Care Center	2:
Embassy of Winchester	2:
Pickerington Care and Rehabilitation	2:
Monterey Care Center	2:
Altercare Thornville Inc.	2:
Eastland Rehabilitation and Nursing Center	2:
Mother Angeline Mccrory Manor	2:
First Community Village Healthcare Ctr	2:
Pataskala Oaks Care Center	2:
Taylor Springs Health Campus	2:
The Laurels of Heath	2:
Flint Ridge Nrsg and Rehab Ctr	2:
Altercare Newark South Inc.	2:
The Laurels of Walden Park	2:
Forest Hills Center	2:
Otterbein New Albany	2:
Convalarium at Indian Run	2:
Buckeye Terrace Rehabilitation and Nursing Center	2:
Delaware Court Health Care Center	2:
Arbors at Delaware	2:
Country Club Retirement Center	2:
Luxe Rehabilitation and Care Center	1:
Country Lane Gardens Rehab and Nursing Ctr	1:
Scioto Rehabilitation and Care Center	1:
Embassy of Woodview	1:
Columbus Healthcare Center	1:
Majestic Care of Whitehall	1:
Bella Terrace Rehabilitation and Nursing Center	1:
Capital City Gardens Rehabilitation and Nursing Ce	1:
The Laurels of Gahanna	1:
Continuing Healthcare of Gahanna	1:
Otterbein Gahanna	1:
Embassy of Newark	1:
Arlington Court Nursing and Rehabilitation Center	1:
Mayfair Village Nursing Care C	1:
The Sanctuary at Tuttle Crossing	1:
Columbus Colony Elderly Care	1:
Altercare Newark North Inc.	1:
Legacy Dublin	1:
Grand The	1:
Legacy Westerville	1:
Laurels of Norworth The	1:
Country Court	1:
Laurels of Mt Vernon The	1:
Majestic Care of Columbus LLC	No Data
Allbridge Rehabilitation and Nursing Center	No Data
Landings of Westerville Health and Rehab The	No Data

Medical Groups Affiliated with MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL

There are 213 doctors and 34 medical groups that are affiliated with MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MOUNT CARMEL NEW ALBANY SURGICAL HOSPITAL.