MOUNT CARMEL EAST & WEST Ratings and Reviews

About MOUNT CARMEL EAST & WEST

MOUNT CARMEL EAST & WEST is a Acute Care Hospitals. It is in COLUMBUS, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360035. It does provide emergency services. There are 982 medical professionals and 157 doctor groups affiliated with the hospital. On average at MOUNT CARMEL EAST & WEST, emergency patients were charged $26,350. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Quick Links to MOUNT CARMEL EAST & WEST Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOUNT CARMEL EAST & WEST to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	19 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MOUNT CARMEL EAST & WEST, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOUNT CARMEL EAST & WEST provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOUNT CARMEL EAST & WEST: Not Available

Detailed table for spending and period for patients at MOUNT CARMEL EAST & WEST:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$20
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$21
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$135
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$847
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,328
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,674
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$731
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$222
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,794
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$785
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,129
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$107
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,511
Total (Complete Episode)	$26,350

Infection Rates at MOUNT CARMEL EAST & WEST

These measures show how often patients at MOUNT CARMEL EAST & WEST contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.55 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	16,949.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	15.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	15.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	19,141.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	22.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	22.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.99 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.81 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.44 / Same
SSI - Colon Surgery: Number of Procedures	346.00 / Same
SSI - Colon Surgery: Predicted Cases	8.88 / Same
SSI - Colon Surgery: Observed Cases	13.00 / Same
SSI - Colon Surgery	1.46 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.16 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.12 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	229.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.12 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	0.94 / Same
MRSA Bacteremia: Lower Confidence Limit	0.41 / Same
MRSA Bacteremia: Upper Confidence Limit	1.83 / Same
MRSA Bacteremia: Patient Days	137,947.00 / Same
MRSA Bacteremia: Predicted Cases	7.56 / Same
MRSA Bacteremia: Observed Cases	7.00 / Same
MRSA Bacteremia	0.93 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.30 / Better
Clostridium Difficile (C.Diff): Patient Days	127,273.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	58.55 / Better
Clostridium Difficile (C.Diff): Observed Cases	10.00 / Better
Clostridium Difficile (C.Diff)	0.17 / Better

How MOUNT CARMEL EAST & WEST Compares to Other Similar Facilities

This is how MOUNT CARMEL EAST & WEST compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in COLUMBUS, OH

Worst Hospitals in COLUMBUS, OH

Percentages of Complications and Deaths at MOUNT CARMEL EAST & WEST

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	13.7%	SAME
Death rate for CABG surgery patients	2.7%	SAME
Death rate for COPD patients	8.5%	SAME
Death rate for heart failure patients	11.7%	SAME
Death rate for pneumonia patients	19.3%	SAME
Death rate for stroke patients	12%	SAME
Pressure ulcer rate	0.9%	SAME
Death rate among surgical inpatients with serious treatable complications	197.33%	SAME
Iatrogenic pneumothorax rate	0.19%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.15%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.03%	SAME
Postoperative respiratory failure rate	12.59%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.63%	SAME
Postoperative sepsis rate	7.16%	SAME
Postoperative wound dehiscence rate	1.49%	SAME
Abdominopelvic accidental puncture or laceration rate	0.49%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.22%	SAME

Skilled Nursing Facilities Near MOUNT CARMEL EAST & WEST

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOUNT CARMEL EAST & WEST ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Pickaway Manor Care Center	5:
Meadow Grove Transitional Care	5:
Ohio Living Westminster-Thurber	5:
Mohun Health Care Center	5:
Wesley Woods at New Albany	5:
Westerwood Rehabilitation	5:
Highbanks Care Center	5:
Willow Brook Christian Home	5:
Johnstown Pointe Nursing and Rehabilitation Center	5:
Capri Gardens	5:
Country View of Sunbury	5:
Ohio Living Sarah Moore	5:
Violet Springs Health Campus	4:
London Health and Rehab Center	4:
Robert A Barnes Center	4:
Scioto Pointe	4:
Mill Run Care Center	4:
Riverview	4:
New Albany Care Center	4:
Wesley Glen Health Services Corp	4:
Smiths Mill Health Campus	4:
Friendship Village of Dublin	4:
The Laurels of Worthington	4:
Worthington Christian Village	4:
Cherith Care Center at Willow Brook	4:
Centerburg Respiratory and Specialty Rehab Ctr	4:
Circleville Post-Acute	3:
Buckeye Care and Rehabilitation	3:
Lanfair Center For Rehab and Nsg Care Inc	3:
Altercare of Canal Winchester Post-Acute Rc	3:
The Laurels of West Columbus	3:
Arbors West	3:
Wexner Heritage House	3:
Mcnaughten Pointe Nursing and Rehab	3:
Tuscany Gardens	3:
Norwich Springs Health Campus	3:
Trueman Pointe Care Center	3:
Darby Glenn Nursing and Rehabilitation Center	3:
Columbus Alzheimer's Care Ctr	3:
Crown Pointe Care Center	3:
The Laurels of Walden Park	3:
Memorial Gables	3:
Country Club Center V, Inc	3:
Centerburg Pointe	3:
Brown Memorial Home Inc	2:
Main Street Terrace Care Center	2:
Arbors at Carroll	2:
Canal Winchester Care Center	2:
Pickerington Care and Rehabilitation	2:
Scioto Rehabilitation and Care Center	2:
Monterey Care Center	2:
West Park Care Center LLC	2:
Eastland Rehabilitation and Nursing Center	2:
Columbus Healthcare Center	2:
Mother Angeline Mccrory Manor	2:
First Community Village Healthcare Ctr	2:
Pataskala Oaks Care Center	2:
Taylor Springs Health Campus	2:
Continuing Healthcare of Gahanna	2:
Arlington Court Nursing and Rehabilitation Center	2:
Forest Hills Center	2:
Convalarium at Indian Run	2:
Buckeye Terrace Rehabilitation and Nursing Center	2:
Prestige Gardens Rehabilitation and Nursing Center	2:
Delaware Court Health Care Center	2:
Arbors at Delaware	2:
Luxe Rehabilitation and Care Center	1:
Embassy of Winchester	1:
Embassy of Woodview	1:
Majestic Care of Whitehall	1:
Bella Terrace Rehabilitation and Nursing Center	1:
Capital City Gardens Rehabilitation and Nursing Ce	1:
The Laurels of Gahanna	1:
Otterbein Gahanna	1:
Mayfair Village Nursing Care C	1:
The Sanctuary at Tuttle Crossing	1:
Otterbein New Albany	1:
Columbus Colony Elderly Care	1:
Legacy Dublin	1:
Grand The	1:
Legacy Westerville	1:
Laurels of Norworth The	1:
Milcrest Nursing Center	1:
Majestic Care of Columbus LLC	No Data
Allbridge Rehabilitation and Nursing Center	No Data
Landings of Westerville Health and Rehab The	No Data

Medical Groups Affiliated with MOUNT CARMEL EAST & WEST

There are 982 doctors and 157 medical groups that are affiliated with MOUNT CARMEL EAST & WEST.

Affiliated Doctor Groups

The list of medical professionals associated with MOUNT CARMEL EAST & WEST is very long, so we have added another pages. See a list of medical professionals associated with MOUNT CARMEL EAST & WEST.