MERCY HEALTH - DEFIANCE HOSPITAL Ratings and Reviews

About MERCY HEALTH - DEFIANCE HOSPITAL

MERCY HEALTH - DEFIANCE HOSPITAL is a Acute Care Hospitals. It is in DEFIANCE, OH. Its type of ownership is Proprietary. The facility's Medicare ID is 360270. It does provide emergency services. There are 167 medical professionals and 63 doctor groups affiliated with the hospital. On average at MERCY HEALTH - DEFIANCE HOSPITAL, emergency patients were charged $20,199. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

Quick Links to MERCY HEALTH - DEFIANCE HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HEALTH - DEFIANCE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	86 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	12 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	93 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Always" listened carefully to them	85 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their nurses "Usually" listened carefully to them	13 %
Patients who reported that their nurses "Always" explained things in a way they could understand	81 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	16 %
Patients who reported that their doctors "Always" communicated well	83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	2 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	79 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	17 %
Patients who reported that they "Always" received help as soon as they wanted	81 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	4 %
Patients who reported that they "Usually" received help as soon as they wanted	15 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	84 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	2 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	79 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	14 %
Patients who reported that staff "Always" explained about medicines before giving it to them	67 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	80 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	11 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	54 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	26 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	3 %
Patients who "Strongly Agree" they understood their care when they left the hospital	57 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	1 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	57 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	84 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	3 %
Patients who reported that their room and bathroom were "Usually" clean	13 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	72 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	3 %
Patients who reported that the area around their room was "Usually" quiet at night	25 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	3 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	83 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	1 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MERCY HEALTH - DEFIANCE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY HEALTH - DEFIANCE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY HEALTH - DEFIANCE HOSPITAL: Not Available

Detailed table for spending and period for patients at MERCY HEALTH - DEFIANCE HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$196
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$36
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$34
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$505
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,956
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$566
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$541
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$180
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,314
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,257
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,407
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$303
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$871
Total (Complete Episode)	$20,199

Infection Rates at MERCY HEALTH - DEFIANCE HOSPITAL

These measures show how often patients at MERCY HEALTH - DEFIANCE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	24.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.63 / Not Available
SSI - Colon Surgery: Observed Cases	1.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	1.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.01 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	3,235.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.09 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	3,235.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.92 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How MERCY HEALTH - DEFIANCE HOSPITAL Compares to Other Similar Facilities

This is how MERCY HEALTH - DEFIANCE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DEFIANCE, OH

Worst Hospitals in DEFIANCE, OH

Percentages of Complications and Deaths at MERCY HEALTH - DEFIANCE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8%	SAME
Death rate for heart failure patients	13.1%	SAME
Death rate for pneumonia patients	16%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.46%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.46%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	7.91%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.34%	SAME
Postoperative sepsis rate	4.97%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	1.03%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near MERCY HEALTH - DEFIANCE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY HEALTH - DEFIANCE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Autumn Court	5:
Vancrest of Payne	5:
Meadows of Leipsic	5:
Vancrest Health Care Ctr of Ho	5:
Grand Rapids Care Center	5:
Park View Care Center	5:
Vancrest of Hicksville	4:
Williams Co Hillside Country L	4:
Fairlawn Haven	4:
Meadows of Kalida	3:
Meadows of Ottawa The	3:
Fulton Manor Nursing and Rehab C	3:
Ayden Healthcare of Wauseon	3:
Laurels of Defiance The	2:
Brookview Healthcare Center	2:
Embassy of Swanton	2:
Gardens of Paulding The	1:
Lutheran Home	1:
Northcrest Rehab and Nursing Center	1:
Bryan Healthcare and Rehabilitation	1:
Evergreen Healthcare Center	1:
Swanton Valley Rehabilitation and Healthcare Cente	1:

Medical Groups Affiliated with MERCY HEALTH - DEFIANCE HOSPITAL

There are 167 doctors and 63 medical groups that are affiliated with MERCY HEALTH - DEFIANCE HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MERCY HEALTH - DEFIANCE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MERCY HEALTH - DEFIANCE HOSPITAL.