PROMEDICA TOLEDO HOSPITAL Ratings and Reviews

About PROMEDICA TOLEDO HOSPITAL

PROMEDICA TOLEDO HOSPITAL is a Acute Care Hospitals. It is in TOLEDO, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360068. It does provide emergency services. There are 1,561 medical professionals and 192 doctor groups affiliated with the hospital. On average at PROMEDICA TOLEDO HOSPITAL, emergency patients were charged $28,879. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Quick Links to PROMEDICA TOLEDO HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROMEDICA TOLEDO HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	26 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	25 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	74 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROMEDICA TOLEDO HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROMEDICA TOLEDO HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROMEDICA TOLEDO HOSPITAL: Not Available

Detailed table for spending and period for patients at PROMEDICA TOLEDO HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$70
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$554
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$656
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,686
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$22
Carrier (During Index Hospital Admission)	$1,967
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$736
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$160
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,378
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,184
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,993
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$111
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,319
Total (Complete Episode)	$28,879

Infection Rates at PROMEDICA TOLEDO HOSPITAL

These measures show how often patients at PROMEDICA TOLEDO HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	1.06 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.18 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	19,431.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	19.37 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	30.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.55 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	18,308.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	23.88 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	18.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.75 / Same
SSI - Colon Surgery: Lower Confidence Limit	1.15 / Worse
SSI - Colon Surgery: Upper Confidence Limit	2.52 / Worse
SSI - Colon Surgery: Number of Procedures	508.00 / Worse
SSI - Colon Surgery: Predicted Cases	14.43 / Worse
SSI - Colon Surgery: Observed Cases	25.00 / Worse
SSI - Colon Surgery	1.73 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.70 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	5.33 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	196.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.81 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	2.21 / Same
MRSA Bacteremia: Lower Confidence Limit	0.81 / Same
MRSA Bacteremia: Upper Confidence Limit	2.06 / Same
MRSA Bacteremia: Patient Days	192,754.00 / Same
MRSA Bacteremia: Predicted Cases	13.53 / Same
MRSA Bacteremia: Observed Cases	18.00 / Same
MRSA Bacteremia	1.33 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.46 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.74 / Better
Clostridium Difficile (C.Diff): Patient Days	168,964.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	120.29 / Better
Clostridium Difficile (C.Diff): Observed Cases	71.00 / Better
Clostridium Difficile (C.Diff)	0.59 / Better

How PROMEDICA TOLEDO HOSPITAL Compares to Other Similar Facilities

This is how PROMEDICA TOLEDO HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in TOLEDO, OH

Worst Hospitals in TOLEDO, OH

Percentages of Complications and Deaths at PROMEDICA TOLEDO HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.7%	SAME
Death rate for heart attack patients	12.2%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	10.4%	SAME
Death rate for heart failure patients	11%	SAME
Death rate for pneumonia patients	16.2%	SAME
Death rate for stroke patients	11.5%	Better
Pressure ulcer rate	0.86%	SAME
Death rate among surgical inpatients with serious treatable complications	131.82%	Better
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	3.41%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.5%	SAME
Postoperative respiratory failure rate	12.29%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	4.95%	SAME
Postoperative sepsis rate	6.37%	SAME
Postoperative wound dehiscence rate	2.03%	SAME
Abdominopelvic accidental puncture or laceration rate	1.42%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.34%	Worse

Skilled Nursing Facilities Near PROMEDICA TOLEDO HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROMEDICA TOLEDO HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Grand Rapids Care Center	5:
Genoa Retirement Village	5:
Ottawa Co Riverview Nursing Ho	5:
Kingston Rehabilitation of Perrysburg	5:
Elizabeth Scott Community	5:
Merit House LLC	5:
Hickory Ridge of Temperance	5:
Wellspring Lutheran Nursing and Rehab Services	5:
Ihm Senior Living Community	5:
Medilodge of Monroe	5:
Fountain View of Monroe	5:
Elmwood Assisted Living and Skilled Nursing of Fremo	4:
Bowling Green Manor	4:
Otterbein Portage Valley	4:
Lakes of Monclova Health Campus The	4:
Ohio Living Swan Creek	4:
Kingston Care Center of Sylvania	4:
Otterbein Sunset Village	4:
Seacrest Rehabilitation and Nursing Center	4:
Bethesda Care Center	3:
Wood Haven Health Care Senior Living and Rehab	3:
Avalon By Otterbein at Perrysburg	3:
Manor at Perrysburg	3:
Foundation Park Care Center	3:
Continuing Healthcare of Toledo	3:
Arbors at Oregon	3:
Otterbein Sunset House	3:
Arbors at Sylvania	3:
The Lakes of Sylvania	3:
Rosary Care Center	3:
Monroe Springs Skilled Nursing and Rehab	3:
Parkview Care Center	2:
Windsor Lane Healthcare Center	2:
Ayden Healthcare of Waterville	2:
Astoria Place of Waterville	2:
Legacy Perrysburg	2:
Otterbein Monclova	2:
Addison Heights Health and Rehabilitation Center	2:
Embassy of Swanton	2:
Concord Care Center of Toledo	2:
Lutheran Village at Wolfcreek	2:
Spring Meadows Nursing, A Villa Center	2:
Ayden Healthcare of Oregon	2:
Ayden Healthcare of Toledo	2:
Franciscan Care Ctr Sylvania	2:
Lenawee Medical Care Facility	2:
Springcreek Rehabilitation and Nursing Center	2:
Lynwood Manor Healthcare Center	2:
St Clare Commons	1:
Whitehouse Country Manor	1:
Perrysburg Healthcare and Rehabilitation Center.	1:
Swanton Valley Rehabilitation and Healthcare Cente	1:
Heatherdowns Rehab and Residential Care Center	1:
Advanced Healthcare Center	1:
Orchard Villa	1:
The Gardens of St. Francis	1:
Divine Rehabilitation and Nursing at Toledo	1:
Majestic Care of Toledo Snf	1:
Park Terrace Nursing and Rehabilitation Center	1:
Divine Rehabilitation and Nursing at Sylvania	1:
Point Place Healthcare and Rehabilitation Center	1:
Adrian Bay Rehab and Nursing Center	1:
Willows at Bowling Green The	No Data
Ridgewood Manor	No Data

Medical Groups Affiliated with PROMEDICA TOLEDO HOSPITAL

There are 1,561 doctors and 192 medical groups that are affiliated with PROMEDICA TOLEDO HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PROMEDICA TOLEDO HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PROMEDICA TOLEDO HOSPITAL.