CONTACT INFORMATION REVIEWS & MORE DATA

UNIVERSITY OF TOLEDO MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  3000 ARLINGTON AVENUE, TOLEDO, OH 43614
  • Phone:  (419) 383-3407
  • Type:  Acute Care Hospitals
  • Ownership:  Government - State
  • Overall Rating:  
  • Perc. Patients Recommending:   62%

  About UNIVERSITY OF TOLEDO MEDICAL CENTER

UNIVERSITY OF TOLEDO MEDICAL CENTER is a Acute Care Hospitals. It is in TOLEDO, OH. Its type of ownership is Government - State. The facility's Medicare ID is 360048. It does provide emergency services. There are 406 medical professionals and 72 doctor groups affiliated with the hospital. On average at UNIVERSITY OF TOLEDO MEDICAL CENTER, emergency patients were charged $30,334. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY OF TOLEDO MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 66 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 62 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UNIVERSITY OF TOLEDO MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY OF TOLEDO MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY OF TOLEDO MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at UNIVERSITY OF TOLEDO MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $7
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $58
Outpatient (1 to 3 days Prior to Index Hospital Admission) $269
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $39
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $11
Carrier (1 to 3 days Prior to Index Hospital Admission) $604
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,274
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $21
Carrier (During Index Hospital Admission) $1,733
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $575
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $187
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,425
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,686
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,477
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $230
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,738
Total (Complete Episode) $30,334

Infection Rates at UNIVERSITY OF TOLEDO MEDICAL CENTER

These measures show how often patients at UNIVERSITY OF TOLEDO MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.24 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 4,250.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.98 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,650.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.75 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.92 / Same
SSI - Colon Surgery: Number of Procedures 102.00 / Same
SSI - Colon Surgery: Predicted Cases 2.79 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.07 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 20.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.19 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.22 / Same
MRSA Bacteremia: Upper Confidence Limit 2.32 / Same
MRSA Bacteremia: Patient Days 45,673.00 / Same
MRSA Bacteremia: Predicted Cases 3.52 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.85 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.11 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.48 / Better
Clostridium Difficile (C.Diff): Patient Days 45,673.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 28.69 / Better
Clostridium Difficile (C.Diff): Observed Cases 7.00 / Better
Clostridium Difficile (C.Diff) 0.24 / Better

How UNIVERSITY OF TOLEDO MEDICAL CENTER Compares to Other Similar Facilities

This is how UNIVERSITY OF TOLEDO MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in TOLEDO, OH

Worst Hospitals in TOLEDO, OH

Percentages of Complications and Deaths at UNIVERSITY OF TOLEDO MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.9% SAME
Death rate for CABG surgery patients 4% SAME
Death rate for COPD patients 8.1% SAME
Death rate for heart failure patients 12.1% SAME
Death rate for pneumonia patients 19.1% SAME
Death rate for stroke patients 12% SAME
Pressure ulcer rate 0.38% SAME
Death rate among surgical inpatients with serious treatable complications 141.96% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 3.4% SAME
Postoperative acute kidney injury requiring dialysis rate 1.21% SAME
Postoperative respiratory failure rate 12.8% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.45% SAME
Postoperative sepsis rate 4.63% SAME
Postoperative wound dehiscence rate 2.61% SAME
Abdominopelvic accidental puncture or laceration rate 1.09% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near UNIVERSITY OF TOLEDO MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY OF TOLEDO MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Grand Rapids Care Center 5:
Genoa Retirement Village 5:
Ottawa Co Riverview Nursing Ho 5:
Kingston Rehabilitation of Perrysburg 5:
Elizabeth Scott Community 5:
Kingston Care Center of Sylvania 5:
Merit House LLC 5:
Hickory Ridge of Temperance 5:
Wellspring Lutheran Nursing and Rehab Services 5:
Ihm Senior Living Community 5:
Medilodge of Monroe 5:
Fountain View of Monroe 5:
Bowling Green Manor 4:
Otterbein Portage Valley 4:
Lakes of Monclova Health Campus The 4:
Embassy of Swanton 4:
Ohio Living Swan Creek 4:
Otterbein Sunset House 4:
Arbors at Sylvania 4:
Otterbein Sunset Village 4:
Monroe Springs Skilled Nursing and Rehab 4:
Seacrest Rehabilitation and Nursing Center 4:
Bethesda Care Center 3:
Wood Haven Health Care Senior Living and Rehab 3:
Windsor Lane Healthcare Center 3:
Astoria Place of Waterville 3:
Avalon By Otterbein at Perrysburg 3:
Manor at Perrysburg 3:
Foundation Park Care Center 3:
Continuing Healthcare of Toledo 3:
Ayden Healthcare of Oregon 3:
The Lakes of Sylvania 3:
Rosary Care Center 3:
Lenawee Medical Care Facility 3:
Parkview Care Center 2:
Ayden Healthcare of Waterville 2:
Legacy Perrysburg 2:
Otterbein Monclova 2:
Addison Heights Health and Rehabilitation Center 2:
Concord Care Center of Toledo 2:
Lutheran Village at Wolfcreek 2:
Orchard Villa 2:
Arbors at Oregon 2:
Majestic Care of Toledo Snf 2:
Franciscan Care Ctr Sylvania 2:
Springcreek Rehabilitation and Nursing Center 2:
Lynwood Manor Healthcare Center 2:
St Clare Commons 1:
Whitehouse Country Manor 1:
Perrysburg Healthcare and Rehabilitation Center. 1:
Swanton Valley Rehabilitation and Healthcare Cente 1:
Heatherdowns Rehab and Residential Care Center 1:
Spring Meadows Nursing, A Villa Center 1:
Advanced Healthcare Center 1:
The Gardens of St. Francis 1:
Divine Rehabilitation and Nursing at Toledo 1:
Park Terrace Nursing and Rehabilitation Center 1:
Ayden Healthcare of Toledo 1:
Divine Rehabilitation and Nursing at Sylvania 1:
Point Place Healthcare and Rehabilitation Center 1:
Adrian Bay Rehab and Nursing Center 1:
Willows at Bowling Green The No Data
Ridgewood Manor No Data

Medical Groups Affiliated with UNIVERSITY OF TOLEDO MEDICAL CENTER

There are 406 doctors and 72 medical groups that are affiliated with UNIVERSITY OF TOLEDO MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UNIVERSITY OF TOLEDO MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY OF TOLEDO MEDICAL CENTER.

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