MERCY REGIONAL MEDICAL CENTER Ratings and Reviews

About MERCY REGIONAL MEDICAL CENTER

MERCY REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in LORAIN, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360172. It does provide emergency services. There are 314 medical professionals and 84 doctor groups affiliated with the hospital. On average at MERCY REGIONAL MEDICAL CENTER, emergency patients were charged $27,971. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Quick Links to MERCY REGIONAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	8 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	60 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	57 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MERCY REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MERCY REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MERCY REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at MERCY REGIONAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$40
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$103
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$696
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,162
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$6
Carrier (During Index Hospital Admission)	$1,649
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$661
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$165
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,480
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$871
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,438
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$99
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,570
Total (Complete Episode)	$27,971

Infection Rates at MERCY REGIONAL MEDICAL CENTER

These measures show how often patients at MERCY REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.80 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	4,083.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.73 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,400.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.82 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.59 / Same
SSI - Colon Surgery: Upper Confidence Limit	4.44 / Same
SSI - Colon Surgery: Number of Procedures	83.00 / Same
SSI - Colon Surgery: Predicted Cases	2.17 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	1.84 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	32.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.29 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.04 / Same
MRSA Bacteremia: Upper Confidence Limit	4.07 / Same
MRSA Bacteremia: Patient Days	36,156.00 / Same
MRSA Bacteremia: Predicted Cases	1.21 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.83 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.03 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.66 / Better
Clostridium Difficile (C.Diff): Patient Days	34,532.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	10.02 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.20 / Better

How MERCY REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how MERCY REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LORAIN, OH

Worst Hospitals in LORAIN, OH

Percentages of Complications and Deaths at MERCY REGIONAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.3%	SAME
Death rate for heart attack patients	13.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.3%	SAME
Death rate for heart failure patients	11.5%	SAME
Death rate for pneumonia patients	18.9%	SAME
Death rate for stroke patients	14%	SAME
Pressure ulcer rate	0.88%	SAME
Death rate among surgical inpatients with serious treatable complications	185.72%	SAME
Iatrogenic pneumothorax rate	0.32%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.06%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.44%	SAME
Postoperative respiratory failure rate	9.29%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.59%	SAME
Postoperative sepsis rate	5.5%	SAME
Postoperative wound dehiscence rate	1.79%	SAME
Abdominopelvic accidental puncture or laceration rate	0.89%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.04%	SAME

Skilled Nursing Facilities Near MERCY REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MERCY REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Western Reserve Masonic Comm	5:
Elms Retirement Village Inc	5:
Keystone Pointe Health and Rehabilitation	5:
Willowood Care Center of Brunswick	5:
Welcome Nursing Home	5:
Vista Care Center of Milan	5:
Kendal at Oberlin	5:
Altenheim	5:
Life Care Center of Elyria	5:
Riverview Pointe Care Center	5:
O'neill Healthcare Middleburg Heights	5:
Parkside Villa	5:
Village of The Falls	5:
O'neill Healthcare North Ridgeville	5:
Berea Center	5:
The Northridge Health Center	5:
Health Center at The Renaissan	5:
Admiral's Pointe Nursing and Rehabilitation	5:
Mill Manor Care Center	5:
The Meadows at Osborn Park	5:
Brookdale Westlake Village	5:
O'neill Healthcare Fairview Park	5:
Avon Place	5:
St Mary of The Woods	5:
Welsh Home The	5:
Laurels of New London The	4:
Life Care Center of Medina	4:
Norwalk Memorial Home	4:
Brunswick Pointe Transitional Care	4:
Gaymont Care and Rehabilitation	4:
Middleburg Heights Health and Rehabilitation Center	4:
North Park Care Center	4:
Amherst Manor Nursing Home	4:
Parkvue Health Care Center	4:
Ohio Veterans Home	4:
O'neill Healthcare North Olmsted	4:
Kingston of Vermilion	4:
Autumn Aegis Nursing Home	4:
Oak Hills Nursing Center	4:
Larchwood Care	4:
Avon Oaks Nursing Home	4:
Lutheran Home	4:
Woods On French Creek Nursing and Rehab Center The	4:
Huntington Woods Care and Rehab Center	4:
O'neill Healthcare Bay Village	4:
Enniscourt Nursing Care	4:
O'neill Healthcare Lakewood	4:
Avenue at Medina	3:
Samaritan Care Center and Villa	3:
Medina Bsd Opco LLC	3:
Twilight Gardens Nursing and Rehabilitation	3:
Strongsville Healthcare and Rehabilitation	3:
Falling Water Healthcare Center	3:
Diplomat Healthcare	3:
Northwestern Center	3:
Joshua Tree Care Center	3:
Westpark Healthcare Campus	3:
Gardens of North Olmsted	3:
Lake Pointe Health Care	3:
Pearlview Rehab and Wellness Ctr	2:
Wesleyan Village	2:
Royal Oak Nursing and Rehab Ctr	2:
Greenbrier Health Center	2:
East Park Care Center	2:
Avenue at North Ridgeville	2:
Concord Care and Rehabilitation Center	2:
Rocky River Healthcare of Westpark	2:
Life Care Center of Westlake	2:
Rae-Ann Westlake	2:
Normandy Manor of Rocky River	2:
Crestmont North Nursing Home	2:
Main Street Care Center	2:
Medina Center For Rehabilitation and Nursing	1:
Aristocrat Berea Healthcare and Rehabilitation	1:
Providence Care Center	1:
Rocky River Gardens Rehab and Nursing Ctr	1:
Anchor Lodge Nursing Home Inc	1:
Rae Ann Suburban	1:

Medical Groups Affiliated with MERCY REGIONAL MEDICAL CENTER

There are 314 doctors and 84 medical groups that are affiliated with MERCY REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with MERCY REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with MERCY REGIONAL MEDICAL CENTER.