CONTACT INFORMATION REVIEWS & MORE DATA

UH CLEVELAND MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  11100 EUCLID AVENUE, CLEVELAND, OH 44106
  • Phone:  (440) 844-1000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   68%

  About UH CLEVELAND MEDICAL CENTER

UH CLEVELAND MEDICAL CENTER is a Acute Care Hospitals. It is in CLEVELAND, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360137. It does provide emergency services. There are 2,284 medical professionals and 260 doctor groups affiliated with the hospital. On average at UH CLEVELAND MEDICAL CENTER, emergency patients were charged $32,574. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UH CLEVELAND MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UH CLEVELAND MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UH CLEVELAND MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UH CLEVELAND MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at UH CLEVELAND MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $8
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $77
Outpatient (1 to 3 days Prior to Index Hospital Admission) $426
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $796
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $16,725
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $19
Carrier (During Index Hospital Admission) $2,189
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $712
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $180
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,749
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,458
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,673
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $143
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,400
Total (Complete Episode) $32,574

Infection Rates at UH CLEVELAND MEDICAL CENTER

These measures show how often patients at UH CLEVELAND MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.93 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.81 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 23,500.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 26.55 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 35.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.26 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.66 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 23,004.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 42.56 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 18.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.42 / Better
SSI - Colon Surgery: Lower Confidence Limit 1.31 / Worse
SSI - Colon Surgery: Upper Confidence Limit 2.76 / Worse
SSI - Colon Surgery: Number of Procedures 496.00 / Worse
SSI - Colon Surgery: Predicted Cases 14.49 / Worse
SSI - Colon Surgery: Observed Cases 28.00 / Worse
SSI - Colon Surgery 1.93 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.22 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.38 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 369.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.44 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 0.87 / Same
MRSA Bacteremia: Lower Confidence Limit 0.52 / Same
MRSA Bacteremia: Upper Confidence Limit 1.39 / Same
MRSA Bacteremia: Patient Days 201,128.00 / Same
MRSA Bacteremia: Predicted Cases 18.33 / Same
MRSA Bacteremia: Observed Cases 16.00 / Same
MRSA Bacteremia 0.87 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.30 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.55 / Better
Clostridium Difficile (C.Diff): Patient Days 191,923.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 99.91 / Better
Clostridium Difficile (C.Diff): Observed Cases 41.00 / Better
Clostridium Difficile (C.Diff) 0.41 / Better

How UH CLEVELAND MEDICAL CENTER Compares to Other Similar Facilities

This is how UH CLEVELAND MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CLEVELAND, OH

Worst Hospitals in CLEVELAND, OH

Percentages of Complications and Deaths at UH CLEVELAND MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients 1.9% SAME
Death rate for COPD patients 8.9% SAME
Death rate for heart failure patients 10.3% SAME
Death rate for pneumonia patients 18.8% SAME
Death rate for stroke patients 14.5% SAME
Pressure ulcer rate 0.28% SAME
Death rate among surgical inpatients with serious treatable complications 194.37% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.75% SAME
Postoperative acute kidney injury requiring dialysis rate 2.05% SAME
Postoperative respiratory failure rate 5.42% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.54% SAME
Postoperative sepsis rate 3.88% SAME
Postoperative wound dehiscence rate 2.14% SAME
Abdominopelvic accidental puncture or laceration rate 0.7% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.75% Better

Skilled Nursing Facilities Near UH CLEVELAND MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UH CLEVELAND MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Altenheim 5:
Homestead Ii 5:
Regina Health Center 5:
Oaks of Brecksville 5:
Brookdale Westlake Village 5:
Algart Health Care 5:
Ohman Family Living at Holly 5:
Avon Place 5:
Life Care Center of Elyria 5:
Village of The Falls 5:
Pleasantview Care Center 5:
Berea Center 5:
O'neill Healthcare Middleburg Heights 5:
Welsh Home The 5:
Gardens of Mcgregor and Amasa Stone 5:
Willowood Care Center of Brunswick 5:
St Mary of The Woods 5:
Anna Maria of Aurora 5:
Concord Village Skilled Nursing and Rehabilitation 5:
Euclid Subacute Care Center 5:
O'neill Healthcare Fairview Park 5:
Riverview Pointe Care Center 5:
Heritage of Hudson 5:
O'neill Healthcare North Ridgeville 5:
Ohio Living Breckenridge Village 5:
Parkside Villa 5:
The Northridge Health Center 5:
Bath Creek Estates 5:
Health Center at The Renaissan 5:
Mount Saint Joseph Rehab Center 5:
Heather Hill Care Communities 4:
Altercare Transitional Care of The Western Reserve 4:
Brentwood Health Care Center 4:
Eliza at Chagrin Falls 4:
Northfield Village Retirement Community 4:
Mentor Ridge Health and Rehabilitation 4:
Judson Park 4:
O'neill Healthcare North Olmsted 4:
Kensington at Anna Maria 4:
Chardon Center 4:
Grand River Health and Rehab Center 4:
Larchwood Care 4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin 4:
Pleasant Lake Villa 4:
Avon Oaks Nursing Home 4:
Lutheran Home 4:
Woods On French Creek Nursing and Rehab Center The 4:
Longmeadow Care Center 4:
Burton Health Care Center 4:
Huntington Woods Care and Rehab Center 4:
Middleburg Heights Health and Rehabilitation Center 4:
Life Care Center of Medina 4:
Avenue at Aurora 4:
Hillside Plaza 4:
Enniscourt Nursing Care 4:
Avenue at Broadview Heights 4:
St Augustine Manor 4:
O'neill Healthcare Lakewood 4:
O'neill Healthcare Bay Village 4:
Ahc of Landerhaven LLC 4:
Brunswick Pointe Transitional Care 4:
North Park Care Center 4:
Jennings Hall 3:
Falling Water Healthcare Center 3:
Joshua Tree Care Center 3:
Woodlands Health and Rehab Center 3:
Medina Bsd Opco LLC 3:
Westpark Healthcare Campus 3:
Eliza Jennings Home 3:
Snf-The Villa at Marymount 3:
Diplomat Healthcare 3:
Gardens of North Olmsted 3:
The Avenue Care and Rehabilitation Center 3:
King David Post Acute Nursing and Rehabilitation LLC 3:
Legacy Willoughby 3:
Altercare of Mayfield Village, Inc 3:
Strongsville Healthcare and Rehabilitation 3:
Shaker Gardens Nursing and Rehabilitation Center 3:
Beachwood Pointe Care Center 3:
Daughters of Miriam Center For Nursing and Rehabilit 3:
Mapleview Country Villa 3:
Avenue at Lyndhurst 3:
Singleton Health Care Center 3:
Northwestern Center 3:
Willows Health and Rehab Ctr 3:
Aurora Manor Special Care Cent 3:
Mt Alverna Home Inc 3:
Manor of Grande Village 3:
Avenue at Macedonia 3:
Avenue at North Ridgeville 2:
Main Street Care Center 2:
Hudson Elms Nursing Center 2:
University Manor Health and Reha 2:
Seven Hills Health and Rehab Center 2:
Parma Care Center 2:
Arbors at Streetsboro 2:
Phoenix of Maple Heights 2:
Cedarwood Plaza 2:
Canterbury of Twinsburg 2:
Rocky River Healthcare of Westpark 2:

Medical Groups Affiliated with UH CLEVELAND MEDICAL CENTER

There are 2,284 doctors and 260 medical groups that are affiliated with UH CLEVELAND MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UH CLEVELAND MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UH CLEVELAND MEDICAL CENTER.

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