METROHEALTH SYSTEM Ratings and Reviews

About METROHEALTH SYSTEM

METROHEALTH SYSTEM is a Acute Care Hospitals. It is in CLEVELAND, OH. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 360059. It does provide emergency services. There are 861 medical professionals and 59 doctor groups affiliated with the hospital. On average at METROHEALTH SYSTEM, emergency patients were charged $27,231. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Quick Links to METROHEALTH SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METROHEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	15 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	16 %
Patients who reported that YES, they were given information about what to do during their recovery at home	84 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of METROHEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the METROHEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for METROHEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at METROHEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$4
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$53
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$295
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$649
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,027
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,614
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$550
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$241
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,666
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$800
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,943
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$86
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,274
Total (Complete Episode)	$27,231

Infection Rates at METROHEALTH SYSTEM

These measures show how often patients at METROHEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.40 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	13,942.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	16.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.74 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	13,215.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	19.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	12.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.62 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.71 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.34 / Same
SSI - Colon Surgery: Number of Procedures	262.00 / Same
SSI - Colon Surgery: Predicted Cases	8.19 / Same
SSI - Colon Surgery: Observed Cases	11.00 / Same
SSI - Colon Surgery	1.34 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.78 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	281.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.77 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.36 / Same
MRSA Bacteremia: Lower Confidence Limit	0.83 / Same
MRSA Bacteremia: Upper Confidence Limit	2.30 / Same
MRSA Bacteremia: Patient Days	131,429.00 / Same
MRSA Bacteremia: Predicted Cases	10.52 / Same
MRSA Bacteremia: Observed Cases	15.00 / Same
MRSA Bacteremia	1.43 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.25 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.60 / Better
Clostridium Difficile (C.Diff): Patient Days	115,554.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	52.74 / Better
Clostridium Difficile (C.Diff): Observed Cases	21.00 / Better
Clostridium Difficile (C.Diff)	0.40 / Better

How METROHEALTH SYSTEM Compares to Other Similar Facilities

This is how METROHEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CLEVELAND, OH

Worst Hospitals in CLEVELAND, OH

Percentages of Complications and Deaths at METROHEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.6%	SAME
Death rate for heart attack patients	12.7%	SAME
Death rate for CABG surgery patients	3%	SAME
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	8.5%	Better
Death rate for pneumonia patients	14%	SAME
Death rate for stroke patients	14.7%	SAME
Pressure ulcer rate	0.75%	SAME
Death rate among surgical inpatients with serious treatable complications	186.17%	SAME
Iatrogenic pneumothorax rate	0.34%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.17%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.35%	SAME
Postoperative respiratory failure rate	7.69%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.68%	SAME
Postoperative sepsis rate	4.41%	SAME
Postoperative wound dehiscence rate	3.52%	SAME
Abdominopelvic accidental puncture or laceration rate	1.34%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near METROHEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near METROHEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
O'neill Healthcare North Ridgeville	5:
Berea Center	5:
Oaks of Brecksville	5:
Keystone Pointe Health and Rehabilitation	5:
O'neill Healthcare Fairview Park	5:
Mount Saint Joseph Rehab Center	5:
Health Center at The Renaissan	5:
Concord Village Skilled Nursing and Rehabilitation	5:
Avon Place	5:
Ohman Family Living at Holly	5:
Heritage of Hudson	5:
Anna Maria of Aurora	5:
Western Reserve Masonic Comm	5:
Village of The Falls	5:
Euclid Subacute Care Center	5:
The Northridge Health Center	5:
Riverview Pointe Care Center	5:
Gardens of Mcgregor and Amasa Stone	5:
Ohio Living Rockynol	5:
Welsh Home The	5:
Altenheim	5:
Algart Health Care	5:
Village at St Edward Nrsg Care	5:
Heather Knoll Retirement Village	5:
Pleasantview Care Center	5:
Parkside Villa	5:
Bath Creek Estates	5:
Falls Village Skilled Nursing and Rehabilitation	5:
Willowood Care Center of Brunswick	5:
Homestead Ii	5:
O'neill Healthcare Middleburg Heights	5:
Regina Health Center	5:
Ohio Living Breckenridge Village	5:
Life Care Center of Elyria	5:
St Mary of The Woods	5:
Brookdale Westlake Village	5:
Life Care Center of Medina	4:
Mentor Ridge Health and Rehabilitation	4:
Brunswick Pointe Transitional Care	4:
Pleasant Lake Villa	4:
Middleburg Heights Health and Rehabilitation Center	4:
Chardon Center	4:
Grand River Health and Rehab Center	4:
Timberland Ridge Nursing and Rehabilitation	4:
O'neill Healthcare Lakewood	4:
Heather Hill Care Communities	4:
North Park Care Center	4:
Ahc of Landerhaven LLC	4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin	4:
O'neill Healthcare North Olmsted	4:
Woods On French Creek Nursing and Rehab Center The	4:
St Augustine Manor	4:
Avenue at Broadview Heights	4:
Avenue at Aurora	4:
Hillside Plaza	4:
Avon Oaks Nursing Home	4:
Eliza at Chagrin Falls	4:
Larchwood Care	4:
Brentwood Health Care Center	4:
Lutheran Home	4:
Northfield Village Retirement Community	4:
O'neill Healthcare Bay Village	4:
Hickory Ridge Nursing and Rehabilitation Center	4:
Judson Park	4:
Kensington at Anna Maria	4:
Longmeadow Care Center	4:
Enniscourt Nursing Care	4:
Huntington Woods Care and Rehab Center	4:
Altercare Transitional Care of The Western Reserve	4:
Legacy Willoughby	3:
Avenue at Medina	3:
Beachwood Pointe Care Center	3:
Samaritan Care Center and Villa	3:
Altercare of Mayfield Village, Inc	3:
Willows Health and Rehab Ctr	3:
Northwestern Center	3:
Mt Alverna Home Inc	3:
Avenue at Lyndhurst	3:
Medina Bsd Opco LLC	3:
Strongsville Healthcare and Rehabilitation	3:
Avenue at Macedonia	3:
Gardens of North Olmsted	3:
Daughters of Miriam Center For Nursing and Rehabilit	3:
Jennings Hall	3:
Joshua Tree Care Center	3:
Shaker Gardens Nursing and Rehabilitation Center	3:
Concordia at Sumner	3:
Aurora Manor Special Care Cent	3:
Westpark Healthcare Campus	3:
Manor of Grande Village	3:
Snf-The Villa at Marymount	3:
Singleton Health Care Center	3:
King David Post Acute Nursing and Rehabilitation LLC	3:
Eliza Jennings Home	3:
The Avenue Care and Rehabilitation Center	3:
Falling Water Healthcare Center	3:
Woodlands Health and Rehab Center	3:
Diplomat Healthcare	3:
Wesleyan Village	2:
Heritage Health Care Center	2:

Medical Groups Affiliated with METROHEALTH SYSTEM

There are 861 doctors and 59 medical groups that are affiliated with METROHEALTH SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with METROHEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with METROHEALTH SYSTEM.