SOUTH POINTE HOSPITAL Ratings and Reviews

About SOUTH POINTE HOSPITAL

SOUTH POINTE HOSPITAL is a Acute Care Hospitals. It is in WARRENSVILLE HEIGHTS, OH. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 360144. It DOES NOT provide emergency services. There are 344 medical professionals and 33 doctor groups affiliated with the hospital. On average at SOUTH POINTE HOSPITAL, emergency patients were charged $24,752. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

Quick Links to SOUTH POINTE HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SOUTH POINTE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	15 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	64 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	60 %
Patients who reported YES, they would probably recommend the hospital	32 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SOUTH POINTE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SOUTH POINTE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SOUTH POINTE HOSPITAL: Not Available

Detailed table for spending and period for patients at SOUTH POINTE HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$39
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$242
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$705
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,090
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$32
Carrier (During Index Hospital Admission)	$1,445
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$598
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$159
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,799
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$983
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,929
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$121
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,568
Total (Complete Episode)	$24,752

Infection Rates at SOUTH POINTE HOSPITAL

These measures show how often patients at SOUTH POINTE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.10 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.92 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,883.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,615.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.81 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.42 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	39.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.94 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	6.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.05 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.02 / Same
MRSA Bacteremia: Upper Confidence Limit	2.24 / Same
MRSA Bacteremia: Patient Days	30,466.00 / Same
MRSA Bacteremia: Predicted Cases	2.21 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.45 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.94 / Better
Clostridium Difficile (C.Diff): Patient Days	30,466.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	11.81 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.42 / Better

How SOUTH POINTE HOSPITAL Compares to Other Similar Facilities

This is how SOUTH POINTE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WARRENSVILLE HEIGHTS, OH

Worst Hospitals in WARRENSVILLE HEIGHTS, OH

Percentages of Complications and Deaths at SOUTH POINTE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.6%	SAME
Death rate for heart failure patients	8.2%	Better
Death rate for pneumonia patients	12.4%	Better
Death rate for stroke patients	12.5%	SAME
Pressure ulcer rate	0.18%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.34%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.29%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.53%	SAME
Postoperative respiratory failure rate	7.13%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.93%	SAME
Postoperative sepsis rate	4.86%	SAME
Postoperative wound dehiscence rate	1.89%	SAME
Abdominopelvic accidental puncture or laceration rate	0.95%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.89%	SAME

Skilled Nursing Facilities Near SOUTH POINTE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SOUTH POINTE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Concord Village Skilled Nursing and Rehabilitation	5:
St Mary of The Woods	5:
Village at St Edward Nrsg Care	5:
Ohio Living Rockynol	5:
Bath Creek Estates	5:
Mount Saint Joseph Rehab Center	5:
Willowood Care Center of Brunswick	5:
Ohman Family Living at Briar	5:
The Pinnacle Rehabilitation and Nursing Center	5:
Avon Place	5:
Riverview Pointe Care Center	5:
Brookdale Westlake Village	5:
Health Center at The Renaissan	5:
O'neill Healthcare Middleburg Heights	5:
Berea Center	5:
The Northridge Health Center	5:
Ohman Family Living at Blossom	5:
Gardens of Mcgregor and Amasa Stone	5:
Heritage of Hudson	5:
O'neill Healthcare Fairview Park	5:
Regina Health Center	5:
Altenheim	5:
Parkside Villa	5:
Algart Health Care	5:
Homestead Ii	5:
Ohio Living Breckenridge Village	5:
Euclid Subacute Care Center	5:
Falls Village Skilled Nursing and Rehabilitation	5:
Oaks of Brecksville	5:
Western Reserve Masonic Comm	5:
Welsh Home The	5:
Altercare Post-Acute Rehab Center	5:
Village of The Falls	5:
Heather Knoll Retirement Village	5:
Ohman Family Living at Holly	5:
Pleasantview Care Center	5:
Anna Maria of Aurora	5:
Hickory Ridge Nursing and Rehabilitation Center	4:
Mentor Ridge Health and Rehabilitation	4:
Altercare Transitional Care of The Western Reserve	4:
Pleasant Lake Villa	4:
Timberland Ridge Nursing and Rehabilitation	4:
Life Care Center of Medina	4:
Middleburg Heights Health and Rehabilitation Center	4:
Brunswick Pointe Transitional Care	4:
Hillside Plaza	4:
Heather Hill Care Communities	4:
North Park Care Center	4:
Burton Health Care Center	4:
Judson Park	4:
Eliza at Chagrin Falls	4:
Avenue at Broadview Heights	4:
O'neill Healthcare North Olmsted	4:
Larchwood Care	4:
St Augustine Manor	4:
Grand River Health and Rehab Center	4:
O'neill Healthcare Lakewood	4:
Enniscourt Nursing Care	4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin	4:
Brentwood Health Care Center	4:
Longmeadow Care Center	4:
Chardon Center	4:
Northfield Village Retirement Community	4:
Huntington Woods Care and Rehab Center	4:
Lutheran Home	4:
Ahc of Landerhaven LLC	4:
O'neill Healthcare Bay Village	4:
Avenue at Aurora	4:
Kensington at Anna Maria	4:
Diplomat Healthcare	3:
Beachwood Pointe Care Center	3:
Legacy Willoughby	3:
Woodlands Health and Rehab Center	3:
Snf-The Villa at Marymount	3:
Altercare of Mayfield Village, Inc	3:
Daughters of Miriam Center For Nursing and Rehabilit	3:
Shaker Gardens Nursing and Rehabilitation Center	3:
Northwestern Center	3:
Mt Alverna Home Inc	3:
Mapleview Country Villa	3:
Avenue at Lyndhurst	3:
Concordia at Sumner	3:
Avenue at Medina	3:
Samaritan Care Center and Villa	3:
Willows Health and Rehab Ctr	3:
Singleton Health Care Center	3:
Jennings Hall	3:
Joshua Tree Care Center	3:
Strongsville Healthcare and Rehabilitation	3:
Westpark Healthcare Campus	3:
King David Post Acute Nursing and Rehabilitation LLC	3:
Eliza Jennings Home	3:
Medina Bsd Opco LLC	3:
Aurora Manor Special Care Cent	3:
Manor of Grande Village	3:
Avenue at Macedonia	3:
Gardens of North Olmsted	3:
Falling Water Healthcare Center	3:
The Avenue Care and Rehabilitation Center	3:
Copley Health Center	2:

Medical Groups Affiliated with SOUTH POINTE HOSPITAL

There are 344 doctors and 33 medical groups that are affiliated with SOUTH POINTE HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with SOUTH POINTE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SOUTH POINTE HOSPITAL.