CLEVELAND CLINIC Ratings and Reviews

About CLEVELAND CLINIC

CLEVELAND CLINIC is a Acute Care Hospitals. It is in CLEVELAND, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360180. It does provide emergency services. There are 5,268 medical professionals and 230 doctor groups affiliated with the hospital. On average at CLEVELAND CLINIC, emergency patients were charged $31,031. This is higher than the state average of $25,795. It is also higher than the national average of $25,828.

Quick Links to CLEVELAND CLINIC Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CLEVELAND CLINIC to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	91 %
Patients who "Agree" they understood their care when they left the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	57 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	57 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	76 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	81 %
Patients who reported YES, they would probably recommend the hospital	15 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CLEVELAND CLINIC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CLEVELAND CLINIC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CLEVELAND CLINIC: Not Available

Detailed table for spending and period for patients at CLEVELAND CLINIC:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$82
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$103
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$590
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$18,725
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$40
Carrier (During Index Hospital Admission)	$2,511
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$614
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$70
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,947
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,431
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$1,513
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$204
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,169
Total (Complete Episode)	$31,031

Infection Rates at CLEVELAND CLINIC

These measures show how often patients at CLEVELAND CLINIC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.78 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.27 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	58,301.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	64.96 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	65.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.46 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	44,203.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	66.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	20.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.30 / Better
SSI - Colon Surgery: Lower Confidence Limit	1.06 / Worse
SSI - Colon Surgery: Upper Confidence Limit	1.82 / Worse
SSI - Colon Surgery: Number of Procedures	1,289.00 / Worse
SSI - Colon Surgery: Predicted Cases	37.87 / Worse
SSI - Colon Surgery: Observed Cases	53.00 / Worse
SSI - Colon Surgery	1.40 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.28 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	3.03 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	296.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.70 / Same
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Same
SSI - Abdominal Hysterectomy	1.11 / Same
MRSA Bacteremia: Lower Confidence Limit	0.73 / Same
MRSA Bacteremia: Upper Confidence Limit	1.36 / Same
MRSA Bacteremia: Patient Days	399,003.00 / Same
MRSA Bacteremia: Predicted Cases	38.79 / Same
MRSA Bacteremia: Observed Cases	39.00 / Same
MRSA Bacteremia	1.01 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.32 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.48 / Better
Clostridium Difficile (C.Diff): Patient Days	394,416.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	239.84 / Better
Clostridium Difficile (C.Diff): Observed Cases	94.00 / Better
Clostridium Difficile (C.Diff)	0.39 / Better

How CLEVELAND CLINIC Compares to Other Similar Facilities

This is how CLEVELAND CLINIC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CLEVELAND, OH

Worst Hospitals in CLEVELAND, OH

Percentages of Complications and Deaths at CLEVELAND CLINIC

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	9.8%	Better
Death rate for CABG surgery patients	1.3%	Better
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	7.1%	Better
Death rate for pneumonia patients	12.7%	Better
Death rate for stroke patients	11.8%	SAME
Pressure ulcer rate	0.8%	SAME
Death rate among surgical inpatients with serious treatable complications	151.97%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	3.71%	Worse
Postoperative acute kidney injury requiring dialysis rate	1.61%	SAME
Postoperative respiratory failure rate	4.57%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	4.5%	SAME
Postoperative sepsis rate	3.06%	Better
Postoperative wound dehiscence rate	2.41%	SAME
Abdominopelvic accidental puncture or laceration rate	0.91%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near CLEVELAND CLINIC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CLEVELAND CLINIC ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Altenheim	5:
Regina Health Center	5:
Homestead Ii	5:
Gardens of Mcgregor and Amasa Stone	5:
Life Care Center of Elyria	5:
O'neill Healthcare Middleburg Heights	5:
Concord Village Skilled Nursing and Rehabilitation	5:
Ohio Living Breckenridge Village	5:
Ohman Family Living at Holly	5:
Anna Maria of Aurora	5:
Willowood Care Center of Brunswick	5:
Berea Center	5:
Welsh Home The	5:
St Mary of The Woods	5:
Oaks of Brecksville	5:
Village of The Falls	5:
Algart Health Care	5:
Avon Place	5:
Pleasantview Care Center	5:
Brookdale Westlake Village	5:
Riverview Pointe Care Center	5:
Heritage of Hudson	5:
Parkside Villa	5:
O'neill Healthcare North Ridgeville	5:
Euclid Subacute Care Center	5:
Mount Saint Joseph Rehab Center	5:
The Northridge Health Center	5:
Bath Creek Estates	5:
Health Center at The Renaissan	5:
O'neill Healthcare Fairview Park	5:
Pleasant Lake Villa	4:
Judson Park	4:
Brentwood Health Care Center	4:
Mentor Ridge Health and Rehabilitation	4:
Eliza at Chagrin Falls	4:
Hillside Plaza	4:
Northfield Village Retirement Community	4:
Kensington at Anna Maria	4:
Grand River Health and Rehab Center	4:
O'neill Healthcare Bay Village	4:
Larchwood Care	4:
St Augustine Manor	4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin	4:
Avon Oaks Nursing Home	4:
Lutheran Home	4:
O'neill Healthcare North Olmsted	4:
Chardon Center	4:
Altercare Transitional Care of The Western Reserve	4:
Woods On French Creek Nursing and Rehab Center The	4:
Heather Hill Care Communities	4:
Longmeadow Care Center	4:
Middleburg Heights Health and Rehabilitation Center	4:
Life Care Center of Medina	4:
Avenue at Aurora	4:
O'neill Healthcare Lakewood	4:
Avenue at Broadview Heights	4:
Enniscourt Nursing Care	4:
Huntington Woods Care and Rehab Center	4:
Ahc of Landerhaven LLC	4:
Brunswick Pointe Transitional Care	4:
North Park Care Center	4:
Jennings Hall	3:
Falling Water Healthcare Center	3:
Joshua Tree Care Center	3:
King David Post Acute Nursing and Rehabilitation LLC	3:
Woodlands Health and Rehab Center	3:
Medina Bsd Opco LLC	3:
Westpark Healthcare Campus	3:
Snf-The Villa at Marymount	3:
Diplomat Healthcare	3:
Gardens of North Olmsted	3:
The Avenue Care and Rehabilitation Center	3:
Eliza Jennings Home	3:
Strongsville Healthcare and Rehabilitation	3:
Shaker Gardens Nursing and Rehabilitation Center	3:
Legacy Willoughby	3:
Beachwood Pointe Care Center	3:
Daughters of Miriam Center For Nursing and Rehabilit	3:
Mapleview Country Villa	3:
Avenue at Lyndhurst	3:
Singleton Health Care Center	3:
Willows Health and Rehab Ctr	3:
Northwestern Center	3:
Altercare of Mayfield Village, Inc	3:
Aurora Manor Special Care Cent	3:
Mt Alverna Home Inc	3:
Manor of Grande Village	3:
Avenue at Macedonia	3:
Avenue at North Ridgeville	2:
University Manor Health and Reha	2:
Hudson Elms Nursing Center	2:
Seven Hills Health and Rehab Center	2:
Parma Care Center	2:
Cedarwood Plaza	2:
Main Street Care Center	2:
Arbors at Streetsboro	2:
Phoenix of Maple Heights	2:
Canterbury of Twinsburg	2:
Rocky River Healthcare of Westpark	2:
Crown Center at Laurel Lake	2:

Medical Groups Affiliated with CLEVELAND CLINIC

There are 5,268 doctors and 230 medical groups that are affiliated with CLEVELAND CLINIC.

Affiliated Doctor Groups

The list of medical professionals associated with CLEVELAND CLINIC is very long, so we have added another pages. See a list of medical professionals associated with CLEVELAND CLINIC.