WESTERN RESERVE HOSPITAL Ratings and Reviews

About WESTERN RESERVE HOSPITAL

WESTERN RESERVE HOSPITAL is a Acute Care Hospitals. It is in CUYAHOGA FALLS, OH. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 360150. It does provide emergency services. There are 242 medical professionals and 55 doctor groups affiliated with the hospital. On average at WESTERN RESERVE HOSPITAL, emergency patients were charged $23,994. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

Quick Links to WESTERN RESERVE HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WESTERN RESERVE HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	56 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	23 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WESTERN RESERVE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WESTERN RESERVE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WESTERN RESERVE HOSPITAL: Not Available

Detailed table for spending and period for patients at WESTERN RESERVE HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$27
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$18
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$55
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$48
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$672
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,487
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$7
Carrier (During Index Hospital Admission)	$1,322
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$789
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$220
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,649
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$960
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,446
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$48
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,240
Total (Complete Episode)	$23,994

Infection Rates at WESTERN RESERVE HOSPITAL

These measures show how often patients at WESTERN RESERVE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	1,329.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.96 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.15 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,619.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.92 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.04 / Same
SSI - Colon Surgery: Upper Confidence Limit	4.11 / Same
SSI - Colon Surgery: Number of Procedures	44.00 / Same
SSI - Colon Surgery: Predicted Cases	1.20 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.83 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	43.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.31 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	14,738.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.60 / Not Available
MRSA Bacteremia: Observed Cases	2.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.89 / Better
Clostridium Difficile (C.Diff): Patient Days	14,738.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	7.40 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.27 / Better

How WESTERN RESERVE HOSPITAL Compares to Other Similar Facilities

This is how WESTERN RESERVE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CUYAHOGA FALLS, OH

Worst Hospitals in CUYAHOGA FALLS, OH

Percentages of Complications and Deaths at WESTERN RESERVE HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9%	SAME
Death rate for heart failure patients	9.9%	SAME
Death rate for pneumonia patients	16.9%	SAME
Death rate for stroke patients	13.3%	SAME
Pressure ulcer rate	0.36%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.32%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	11.54%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.16%	SAME
Postoperative sepsis rate	4.79%	SAME
Postoperative wound dehiscence rate	1.98%	SAME
Abdominopelvic accidental puncture or laceration rate	1%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.97%	SAME

Skilled Nursing Facilities Near WESTERN RESERVE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WESTERN RESERVE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Bath Creek Estates	5:
Anna Maria of Aurora	5:
Ohman Family Living at Briar	5:
Pleasant Lake Villa	5:
Ohio Living Rockynol	5:
Wooster Community Hospital Snf	5:
Pebble Creek Healthcare Center	5:
Berea Center	5:
The Pinnacle Rehabilitation and Nursing Center	5:
Village of The Falls	5:
Pleasantview Care Center	5:
Ohman Family Living at Holly	5:
Wadsworth Pointe	5:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin	5:
O'neill Healthcare Middleburg Heights	5:
Heritage of Hudson	5:
Brookdale Westlake Village	5:
O'neill Healthcare North Olmsted	5:
Kensington at Anna Maria	5:
Avenue at Aurora	5:
Avon Place	5:
Oaks of Brecksville	5:
Altercare Post-Acute Rehab Center	5:
Hickory Ridge Nursing and Rehabilitation Center	5:
Meadow Wind Health Care Center	5:
Health Center at The Renaissan	5:
Algart Health Care	5:
Willowood Care Center of Brunswick	5:
Falls Village Skilled Nursing and Rehabilitation	5:
Green Village Skilled Nursing and Rehabilitation Ltd	5:
Western Reserve Masonic Comm	5:
Welsh Home The	5:
Riverview Pointe Care Center	5:
O'neill Healthcare Fairview Park	5:
Altenheim	5:
Amherst Meadows Skilled Nursing and Rehab	5:
Bethany Nursing Home, Inc	5:
Heather Knoll Retirement Village	5:
Glenwood Care and Rehabilitation	4:
Bel Air Care Center	4:
Village at St Edward Nrsg Care	4:
Wayne County Care Center	4:
Enniscourt Nursing Care	4:
Lutheran Home	4:
Longmeadow Care Center	4:
Life Care Center of Medina	4:
Pleasant View Health Care Center	4:
Sanctuary Wadsworth	4:
Brunswick Pointe Transitional Care	4:
West View Healthy Living	4:
Regina Health Center	4:
Joshua Tree Care Center	4:
Strongsville Healthcare and Rehabilitation	4:
Westpark Healthcare Campus	4:
Avenue at Broadview Heights	4:
Jackson Ridge Rehabilitation and Care Center	4:
St Augustine Manor	4:
Timberland Ridge Nursing and Rehabilitation	4:
Saint Luke Lutheran Home	4:
Huntington Woods Care and Rehab Center	4:
O'neill Healthcare Bay Village	4:
Middleburg Heights Health and Rehabilitation Center	4:
North Park Care Center	4:
Parkside Villa	4:
Northfield Village Retirement Community	4:
Canterbury Villa of Alliance	3:
Orrville Pointe	3:
Crestmont North Nursing Home	3:
Avenue at Medina	3:
Apostolic Christian Home Inc	3:
Samaritan Care Center and Villa	3:
Rae-Ann Westlake	3:
Altercare of Hartville Ctr For	3:
Medina Bsd Opco LLC	3:
Burton Health Care Center	3:
Beachwood Pointe Care Center	3:
Shady Lawn Nursing Home	3:
The Avenue Care and Rehabilitation Center	3:
Woodlands Health and Rehab Center	3:
Larchwood Care	3:
Falling Water Healthcare Center	3:
Autumnwood Nursing and Rehab Center	3:
Gardens of North Olmsted	3:
Diplomat Healthcare	3:
Smithville Western Care Center	3:
O'neill Healthcare Lakewood	3:
Legacy Barberton	3:
Saint Joseph Care Center	3:
Altercare of Wadsworth	3:
Brentwood Health Care Center	3:
Jennings Hall	3:
Eliza at Chagrin Falls	3:
Mt Alverna Home Inc	3:
The Laurels of Massillon	3:
Windsor Medical Center Inc	3:
Royal Oak Nursing and Rehab Ctr	3:
Altercare of Louisville Ctr For Rehab and Nsg Care	3:
Manor of Grande Village	3:
Concordia at Sumner	3:
Aurora Manor Special Care Cent	3:

Medical Groups Affiliated with WESTERN RESERVE HOSPITAL

There are 242 doctors and 55 medical groups that are affiliated with WESTERN RESERVE HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with WESTERN RESERVE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WESTERN RESERVE HOSPITAL.