AKRON GENERAL MEDICAL CENTER Ratings and Reviews

About AKRON GENERAL MEDICAL CENTER

AKRON GENERAL MEDICAL CENTER is a Acute Care Hospitals. It is in AKRON, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360027. It does provide emergency services. There are 1,419 medical professionals and 152 doctor groups affiliated with the hospital. On average at AKRON GENERAL MEDICAL CENTER, emergency patients were charged $25,744. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

Quick Links to AKRON GENERAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AKRON GENERAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	21 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	34 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	27 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	20 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	61 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of AKRON GENERAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the AKRON GENERAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for AKRON GENERAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at AKRON GENERAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$11
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$47
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$192
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$21
Carrier (1 to 3 days Prior to Index Hospital Admission)	$811
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,354
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$1,528
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$635
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$192
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,777
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,024
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,652
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$97
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,377
Total (Complete Episode)	$25,744

Infection Rates at AKRON GENERAL MEDICAL CENTER

These measures show how often patients at AKRON GENERAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.07 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.74 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	10,393.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.27 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.07 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.55 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	11,352.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	17.44 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.23 / Better
SSI - Colon Surgery: Lower Confidence Limit	1.16 / Worse
SSI - Colon Surgery: Upper Confidence Limit	3.03 / Worse
SSI - Colon Surgery: Number of Procedures	316.00 / Worse
SSI - Colon Surgery: Predicted Cases	8.81 / Worse
SSI - Colon Surgery: Observed Cases	17.00 / Worse
SSI - Colon Surgery	1.93 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	79.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.72 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.03 / Better
MRSA Bacteremia: Upper Confidence Limit	0.65 / Better
MRSA Bacteremia: Patient Days	119,541.00 / Better
MRSA Bacteremia: Predicted Cases	10.17 / Better
MRSA Bacteremia: Observed Cases	2.00 / Better
MRSA Bacteremia	0.20 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.44 / Better
Clostridium Difficile (C.Diff): Patient Days	116,823.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	55.43 / Better
Clostridium Difficile (C.Diff): Observed Cases	15.00 / Better
Clostridium Difficile (C.Diff)	0.27 / Better

How AKRON GENERAL MEDICAL CENTER Compares to Other Similar Facilities

This is how AKRON GENERAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AKRON, OH

Worst Hospitals in AKRON, OH

Percentages of Complications and Deaths at AKRON GENERAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.9%	SAME
Death rate for heart attack patients	11.5%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	10%	SAME
Death rate for pneumonia patients	14.7%	Better
Death rate for stroke patients	12%	SAME
Pressure ulcer rate	0.43%	SAME
Death rate among surgical inpatients with serious treatable complications	168.38%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.65%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.98%	SAME
Postoperative respiratory failure rate	6.46%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.85%	SAME
Postoperative sepsis rate	5.68%	SAME
Postoperative wound dehiscence rate	2.22%	SAME
Abdominopelvic accidental puncture or laceration rate	1.56%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.95%	SAME

Skilled Nursing Facilities Near AKRON GENERAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near AKRON GENERAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Meadow Wind Health Care Center	5:
Village of The Falls	5:
Anna Maria of Aurora	5:
Regina Health Center	5:
Western Reserve Masonic Comm	5:
Altercare Post-Acute Rehab Center	5:
Altenheim	5:
Willowood Care Center of Brunswick	5:
Parkside Villa	5:
Riverview Pointe Care Center	5:
Heritage of Hudson	5:
Bath Creek Estates	5:
Ohio Living Rockynol	5:
Village at St Edward Nrsg Care	5:
Oaks of Brecksville	5:
Bethany Nursing Home, Inc	5:
O'neill Healthcare Middleburg Heights	5:
Heather Knoll Retirement Village	5:
The Pinnacle Rehabilitation and Nursing Center	5:
Berea Center	5:
Falls Village Skilled Nursing and Rehabilitation	5:
Pebble Creek Healthcare Center	5:
Wooster Community Hospital Snf	5:
Green Village Skilled Nursing and Rehabilitation Ltd	5:
Pleasantview Care Center	5:
Health Center at The Renaissan	5:
O'neill Healthcare North Olmsted	4:
Jackson Ridge Rehabilitation and Care Center	4:
Saint Luke Lutheran Home	4:
Minerva Rehabilitation and Nursing Center	4:
Altercare Transitional Care of The Western Reserve	4:
Timberland Ridge Nursing and Rehabilitation	4:
Kensington at Anna Maria	4:
Autumnwood Nursing and Rehab Center	4:
Brentwood Health Care Center	4:
Pleasant View Health Care Center	4:
West View Healthy Living	4:
Life Care Center of Medina	4:
Northfield Village Retirement Community	4:
Brunswick Pointe Transitional Care	4:
Glenwood Care and Rehabilitation	4:
Sanctuary Wadsworth	4:
Middleburg Heights Health and Rehabilitation Center	4:
Bel Air Care Center	4:
Eliza at Chagrin Falls	4:
Altercare of Cuyahoga Falls Ctr For Rehab and Nursin	4:
Avenue at Broadview Heights	4:
Amherst Meadows Skilled Nursing and Rehab	4:
Wadsworth Pointe	4:
St Luke Lutheran Community-Portage Lakes	4:
North Park Care Center	4:
Pleasant Lake Villa	4:
Longmeadow Care Center	4:
Wayne County Care Center	4:
Avenue at Aurora	4:
Hickory Ridge Nursing and Rehabilitation Center	4:
Altercare of Louisville Ctr For Rehab and Nsg Care	3:
Concordia at Sumner	3:
The Laurels of Massillon	3:
Avenue at Medina	3:
Samaritan Care Center and Villa	3:
Diplomat Healthcare	3:
Shady Lawn Nursing Home	3:
Apostolic Christian Home Inc	3:
Medina Bsd Opco LLC	3:
Altercare of Hartville Ctr For	3:
Snf-The Villa at Marymount	3:
Avenue at Macedonia	3:
Orrville Pointe	3:
Woodlands Health and Rehab Center	3:
Joshua Tree Care Center	3:
Westpark Healthcare Campus	3:
Manor of Grande Village	3:
Gardens of North Olmsted	3:
Jennings Hall	3:
Mt Alverna Home Inc	3:
Northwestern Center	3:
Legacy Barberton	3:
Avenue at Wooster	3:
Altercare of Wadsworth	3:
Smithville Western Care Center	3:
Falling Water Healthcare Center	3:
Saint Joseph Care Center	3:
Aurora Manor Special Care Cent	3:
Altercare of Nobles Pond, Inc	3:
Strongsville Healthcare and Rehabilitation	3:
Tallmadge Health and Rehab Center	2:
Arbors at Fairlawn The	2:
Aventura at Walton Hills	2:
Wyant Woods Healthcare Center	2:
Copley Health Center	2:
Phoenix of Fairlawn	2:
Green Meadows Skilled Nursing and Rehab	2:
Canterbury Villa of Alliance	2:
Hanover Healthcare Center	2:
Mckinley Health Care Ctr LLC	2:
Kent Healthcare and Rehabilitation.	2:
Roselawn Gardens Nursing and Rehabilitation	2:
Heritage Health Care Center	2:
Doylestown Health Care Center	2:

Medical Groups Affiliated with AKRON GENERAL MEDICAL CENTER

There are 1,419 doctors and 152 medical groups that are affiliated with AKRON GENERAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with AKRON GENERAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with AKRON GENERAL MEDICAL CENTER.