WEST CHESTER HOSPITAL Ratings and Reviews

About WEST CHESTER HOSPITAL

WEST CHESTER HOSPITAL is a Acute Care Hospitals. It is in WEST CHESTER, OH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 360354. It does provide emergency services. There are 672 medical professionals and 58 doctor groups affiliated with the hospital. On average at WEST CHESTER HOSPITAL, emergency patients were charged $23,935. This is lower than the state average of $25,795. It is also lower than the national average of $25,828.

Quick Links to WEST CHESTER HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST CHESTER HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	7 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	72 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WEST CHESTER HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WEST CHESTER HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WEST CHESTER HOSPITAL: Not Available

Detailed table for spending and period for patients at WEST CHESTER HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$20
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$36
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$64
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$12
Carrier (1 to 3 days Prior to Index Hospital Admission)	$720
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,605
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$1,381
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$793
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$236
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,668
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,040
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,763
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$137
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,415
Total (Complete Episode)	$23,935

Infection Rates at WEST CHESTER HOSPITAL

These measures show how often patients at WEST CHESTER HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.03 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,144.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.45 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.92 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,351.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.39 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.30 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.30 / Same
SSI - Colon Surgery: Number of Procedures	150.00 / Same
SSI - Colon Surgery: Predicted Cases	4.19 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.95 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	68.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.59 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	1.07 / Worse
MRSA Bacteremia: Upper Confidence Limit	4.83 / Worse
MRSA Bacteremia: Patient Days	51,273.00 / Worse
MRSA Bacteremia: Predicted Cases	2.87 / Worse
MRSA Bacteremia: Observed Cases	7.00 / Worse
MRSA Bacteremia	2.44 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.93 / Better
Clostridium Difficile (C.Diff): Patient Days	48,955.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	20.64 / Better
Clostridium Difficile (C.Diff): Observed Cases	11.00 / Better
Clostridium Difficile (C.Diff)	0.53 / Better

How WEST CHESTER HOSPITAL Compares to Other Similar Facilities

This is how WEST CHESTER HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WEST CHESTER, OH

Worst Hospitals in WEST CHESTER, OH

Percentages of Complications and Deaths at WEST CHESTER HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	9.9%	SAME
Death rate for pneumonia patients	17.7%	SAME
Death rate for stroke patients	11.7%	SAME
Pressure ulcer rate	0.19%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.29%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.11%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.47%	SAME
Postoperative respiratory failure rate	9.51%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.12%	SAME
Postoperative sepsis rate	5.04%	SAME
Postoperative wound dehiscence rate	2.38%	SAME
Abdominopelvic accidental puncture or laceration rate	0.86%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.87%	SAME

Skilled Nursing Facilities Near WEST CHESTER HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WEST CHESTER HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Jamestowne Rehabilitation	5:
Siena Gardens Rehabilitation and Transitional Care	5:
Twin Lakes	5:
Beechwood Home For Incurables	5:
Twin Towers	5:
Chesterwood Village	5:
The Home at Hearthstone	5:
Heritagespring Healthcare Center of West Chester	5:
Hillspring Health Care and Rehab	5:
Astoria Health and Rehab Center	5:
Courtyard at Seasons	5:
Knolls of Oxford	5:
Venetian Gardens	5:
Marjorie P Lee Retirement Community	5:
Home at Taylor's Pointe	5:
Bethany Village	5:
Villaspring of Erlanger	5:
Deupree Cottages	5:
St Elizabeth Ft Thomas Snf	5:
Triple Creek Retirement Community	5:
Loveland Health Care Center	5:
Covenant Village of Green Township	5:
Harrison Trail Health Campus	5:
Woodland Country Manor Inc	5:
Sycamorespring of Miamisburg	5:
S.E.M. Haven Health Care Center	5:
Ohio Living Llanfair	5:
Golden Years Nursing Center	5:
Residence at Salem Woods	5:
Coldspring Transitional Care Center	5:
Bayley Place	5:
Otterbein Middletown	5:
Continental Manor Nurs and Rehabilitation Center	5:
Glen The	5:
Atlantes The	5:
St Elizabeth Edgewood Snf	5:
Gateway Springs Health Campus	5:
Oak Creek Terrace Inc	5:
Eastgate Health Care Center	5:
Mcv Health Care Facilities, Inc	5:
Westover Retirement Community	4:
Berkeley Square Retirement Cen	4:
Mount Notre Dame Health Center	4:
Respiratory and Nursing Center of Dayton	4:
Madonna Manor	4:
Shawneespring Health Care Center	4:
Mt Healthy Christian Home	4:
Glendale Place Care Center	4:
Glen Meadows	4:
Alois Alzheimer Center	4:
Ohio Living Mount Pleasant	4:
Residence at Huntington Court	4:
Terrace View Gardens	4:
Austin Trace Health and Rehabilitation	4:
Otterbein Springboro	4:
Lodge Care Center Inc The	4:
Western Hills Retirement Village	4:
The Laurels of Milford	4:
Ohio Living Quaker Heights	4:
Willow Knoll Post-Acute and Senior Living	4:
Doverwood Village	4:
Carecore at Margaret Hall	4:
Arlington Pointe	4:
Highlandspring of Ft Thomas	4:
Cedarview Care Center	3:
Otterbein Union Township	3:
Cedars of Lebanon Care Center	3:
Drake Center Inc	3:
Florentine Gardens	3:
Clovernook Health Care and Rehabilitation Center	3:
Batavia Nursing Care Center	3:
Montgomery Care Center	3:
Otterbein Lebanon Retirement Community	3:
Otterbein Loveland	3:
Florence Park Care Center	3:
Birchwood Care Center	3:
Legacy Centerville	3:
Scarlet Oaks Nursing and Rehabilitation Center	3:
Maple Knoll Village	3:
Advanced Health Care of Cincinnati	3:
Trinity Community	3:
Laurels of West Carrollton The	3:
Bridgetown Nursing and Rehabilitation Centre	3:
The Laurels of Blanchester	3:
Indianspring of Oakley	3:
Norwood Towers Post-Acute	3:
Kingston of Miamisburg	3:
Carlisle Manor Health Care Inc	3:
Delhi Post-Acute	3:
Woods Edge Rehab and Nursing	3:
Otterbein at Maineville	3:
The Pavilion at Kenton	3:
Rosedale Green	2:
Clifton Healthcare Center	2:
Wellspring Health Center	2:
Seven Acres Senior Living at Clifton	2:
Carmel Manor	2:
Garden Park Health Care Center	2:
St. Theresa Care Center	2:
Burlington House Rehab and Alzheimer's Care Center	2:

Medical Groups Affiliated with WEST CHESTER HOSPITAL

There are 672 doctors and 58 medical groups that are affiliated with WEST CHESTER HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with WEST CHESTER HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WEST CHESTER HOSPITAL.