FRANCISCAN HEALTH CROWN POINT Ratings and Reviews

About FRANCISCAN HEALTH CROWN POINT

FRANCISCAN HEALTH CROWN POINT is a Acute Care Hospitals. It is in CROWN POINT, IN. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 150126. It does provide emergency services. There are 559 medical professionals and 165 doctor groups affiliated with the hospital. On average at FRANCISCAN HEALTH CROWN POINT, emergency patients were charged $27,106. This is higher than the state average of $26,136. It is also higher than the national average of $25,828.

Quick Links to FRANCISCAN HEALTH CROWN POINT Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FRANCISCAN HEALTH CROWN POINT to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	37 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	64 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of FRANCISCAN HEALTH CROWN POINT, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the FRANCISCAN HEALTH CROWN POINT provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for FRANCISCAN HEALTH CROWN POINT: Not Available

Detailed table for spending and period for patients at FRANCISCAN HEALTH CROWN POINT:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$15
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$38
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$57
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$20
Carrier (1 to 3 days Prior to Index Hospital Admission)	$783
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,489
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$32
Carrier (During Index Hospital Admission)	$1,627
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$585
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$163
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,147
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$672
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,647
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$115
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,691
Total (Complete Episode)	$27,106

Infection Rates at FRANCISCAN HEALTH CROWN POINT

These measures show how often patients at FRANCISCAN HEALTH CROWN POINT contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.48 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.18 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	6,825.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	6.36 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.50 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,624.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	8.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.72 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.11 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.13 / Same
SSI - Colon Surgery: Number of Procedures	108.00 / Same
SSI - Colon Surgery: Predicted Cases	3.10 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.65 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.34 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	6.60 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	105.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.00 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	2.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.14 / Same
MRSA Bacteremia: Upper Confidence Limit	2.70 / Same
MRSA Bacteremia: Patient Days	48,566.00 / Same
MRSA Bacteremia: Predicted Cases	2.44 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.82 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.52 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.10 / Same
Clostridium Difficile (C.Diff): Patient Days	42,273.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	36.18 / Same
Clostridium Difficile (C.Diff): Observed Cases	28.00 / Same
Clostridium Difficile (C.Diff)	0.77 / Same

How FRANCISCAN HEALTH CROWN POINT Compares to Other Similar Facilities

This is how FRANCISCAN HEALTH CROWN POINT compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CROWN POINT, IN

Worst Hospitals in CROWN POINT, IN

Percentages of Complications and Deaths at FRANCISCAN HEALTH CROWN POINT

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	13.2%	SAME
Death rate for CABG surgery patients	3.8%	SAME
Death rate for COPD patients	10.7%	SAME
Death rate for heart failure patients	13.8%	SAME
Death rate for pneumonia patients	17.4%	SAME
Death rate for stroke patients	14.5%	SAME
Pressure ulcer rate	0.59%	SAME
Death rate among surgical inpatients with serious treatable complications	198%	SAME
Iatrogenic pneumothorax rate	0.3%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	1.85%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.28%	SAME
Postoperative respiratory failure rate	8.35%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.5%	SAME
Postoperative sepsis rate	6.58%	SAME
Postoperative wound dehiscence rate	1.77%	SAME
Abdominopelvic accidental puncture or laceration rate	0.81%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.05%	SAME

Skilled Nursing Facilities Near FRANCISCAN HEALTH CROWN POINT

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near FRANCISCAN HEALTH CROWN POINT ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lowell Healthcare	5:
Miller's Merry Manor	5:
Mercy Circle	5:
Cedar Creek Health Campus	4:
Park Place Health and Wellness Center	4:
Brickyard Healthcare - Valparaiso Care Center	4:
Avalon Springs Health Campus	4:
Life Care Center of Valparaiso	4:
Elevate Care Palos Heights	4:
Avantara Chicago Ridge	4:
Ignite Medical Resort Crown Point LLC	3:
Valparaiso Care and Rehabilitation	3:
Aliya of Homewood	3:
Ignite Medical Resort Chesterton	3:
Addison Pointe Health and Rehabilitation Center	3:
Aperion Care Midlothian	3:
Smith Village	3:
Warren Barr Oak Lawn	3:
Oak Grove Christian Retirement Village	2:
Beecher Manor Nrsg and Rehab Ctr	2:
Saint Anthony	2:
Great Lakes Healthcare Center	2:
Frankfort Terrace	2:
Prairie Manor Nrsg and Rehab Ctr	2:
Rehabilitation Center at Hartsfield Village	2:
Pine Crest Health Care	2:
South Holland Manor Hth and Rhb	2:
Chesterton Manor	2:
Palos Heights Rehabilitation	2:
Harmony Palos	2:
Life Care Center of Michigan City	2:
Bria of Palos Hills	2:
Midway Neurological / Rehab Center	2:
The Pavilion of Bridgeview	2:
Aperion Care Burbank	2:
Momence Meadows Nursing and Rehab	1:
Aperion Care Demotte	1:
Crown Point Christian Village	1:
Colonial Nursing Home	1:
Brickyard Healthcare - Merrillville Care Center	1:
St James Wellness Rehab Villas	1:
Spring Mill Health Campus	1:
Lincolnshire Health and Rehabilitation Center	1:
Landmark of Richton Park Rehab and Nsg Ctr	1:
Life Care Center of The Willows	1:
Bria of Chicago Heights	1:
Ignite Medical Resort Dyer LLC.	1:
Generations at Applewood	1:
Dyer Nursing and Rehabilitation Center	1:
Casa of Hobart	1:
Aperion Care Glenwood	1:
South Suburban Rehab Center	1:
The Waters of Hobart Skilled Nursing Facility	1:
Elevate Care Country Club Hill	1:
Brickyard Healthcare - Portage Care Center	1:
Munster Med-Inn	1:
Aperion Care Tolleston Park	1:
Tri-State Village Nrsg and Rhb	1:
Elevate Care South Holland	1:
Prairie Oasis	1:
South Shore Health and Rehabilitation Center	1:
Heather Health Care Center	1:
Countryside Nursing and Rehab Ctr	1:
Harbor Health and Rehab	1:
Bria of River Oaks	1:
Aperion Care Dolton	1:
Crestwood Rehabilitation Ctr	1:
Crestwood Terrace	1:
Avantara Palos Heights	1:
Belhaven Nursing and Rehab Center	1:
Hammond-Whiting Care Center	1:
Morgan Park Healthcare	1:
Chicago Ridge Snf	1:
Avantara Evergreen Park	1:
Oak Lawn Respiratory and Rehab	1:
Aliya of Oak Lawn	1:
Aperion Care Oak Lawn	1:
Southpoint Nursing and Rehab Center	1:
Hickory Vlg Nrsg and Rhb	1:
Burbank Rehabilitation Center	1:
Aliya On 87th	1:
Bria of Forest Edge	1:
Aperion Care Chicago Heights	No Data

Medical Groups Affiliated with FRANCISCAN HEALTH CROWN POINT

There are 559 doctors and 165 medical groups that are affiliated with FRANCISCAN HEALTH CROWN POINT.

Affiliated Doctor Groups

The list of medical professionals associated with FRANCISCAN HEALTH CROWN POINT is very long, so we have added another pages. See a list of medical professionals associated with FRANCISCAN HEALTH CROWN POINT.