MEMORIAL HOSPITAL OF SOUTH BEND Ratings and Reviews

About MEMORIAL HOSPITAL OF SOUTH BEND

MEMORIAL HOSPITAL OF SOUTH BEND is a Acute Care Hospitals. It is in SOUTH BEND, IN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 150058. It does provide emergency services. There are 574 medical professionals and 88 doctor groups affiliated with the hospital. On average at MEMORIAL HOSPITAL OF SOUTH BEND, emergency patients were charged $24,529. This is lower than the state average of $26,136. It is also lower than the national average of $25,828.

Quick Links to MEMORIAL HOSPITAL OF SOUTH BEND Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIAL HOSPITAL OF SOUTH BEND to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	22 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	70 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIAL HOSPITAL OF SOUTH BEND, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIAL HOSPITAL OF SOUTH BEND provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIAL HOSPITAL OF SOUTH BEND: Not Available

Detailed table for spending and period for patients at MEMORIAL HOSPITAL OF SOUTH BEND:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$7
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$26
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$128
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$654
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,909
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,501
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$471
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$291
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,157
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$888
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,067
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$129
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,275
Total (Complete Episode)	$24,529

Infection Rates at MEMORIAL HOSPITAL OF SOUTH BEND

These measures show how often patients at MEMORIAL HOSPITAL OF SOUTH BEND contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.18 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	9,151.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	8.17 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	10.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.83 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	6,723.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.94 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.17 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.80 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.61 / Same
SSI - Colon Surgery: Number of Procedures	139.00 / Same
SSI - Colon Surgery: Predicted Cases	3.84 / Same
SSI - Colon Surgery: Observed Cases	7.00 / Same
SSI - Colon Surgery	1.82 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.70 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	142.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.11 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.06 / Same
MRSA Bacteremia: Upper Confidence Limit	1.16 / Same
MRSA Bacteremia: Patient Days	124,769.00 / Same
MRSA Bacteremia: Predicted Cases	5.69 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.35 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.08 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.31 / Better
Clostridium Difficile (C.Diff): Patient Days	112,568.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	53.00 / Better
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Better
Clostridium Difficile (C.Diff)	0.17 / Better

How MEMORIAL HOSPITAL OF SOUTH BEND Compares to Other Similar Facilities

This is how MEMORIAL HOSPITAL OF SOUTH BEND compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SOUTH BEND, IN

Worst Hospitals in SOUTH BEND, IN

Percentages of Complications and Deaths at MEMORIAL HOSPITAL OF SOUTH BEND

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.3%	SAME
Death rate for heart attack patients	12.3%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	9.3%	SAME
Death rate for heart failure patients	12.7%	SAME
Death rate for pneumonia patients	18.2%	SAME
Death rate for stroke patients	17.8%	Worse
Pressure ulcer rate	0.59%	SAME
Death rate among surgical inpatients with serious treatable complications	180.3%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.72%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.11%	SAME
Postoperative respiratory failure rate	34.89%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	4.39%	SAME
Postoperative sepsis rate	5.14%	SAME
Postoperative wound dehiscence rate	2.25%	SAME
Abdominopelvic accidental puncture or laceration rate	1.56%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.82%	Worse

Skilled Nursing Facilities Near MEMORIAL HOSPITAL OF SOUTH BEND

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIAL HOSPITAL OF SOUTH BEND ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Miller's Merry Manor	5:
Pilgrim Manor	5:
Waterford Crossing	5:
Hubbard Hill Estates Inc	5:
Elkhart Meadows	5:
East Lake Nursing and Rehabilitation Center	5:
The Waters of Wakarusa Skilled Nursing Facility	4:
Greenleaf Health Campus	4:
Holy Cross Village at Notre Dame Inc	4:
Wellbrooke of South Bend	4:
Cass County Medical Care Facil	4:
Corewell Health Rehab and Nsg Ctr - Pine Ridge	4:
Signature Healthcare of Bremen	3:
Greencroft Healthcare	3:
The Laurels of Goshen	3:
Southfield Village	3:
West Bend Nursing and Rehabilitation	3:
Creekside Village	3:
West Woods of Niles	3:
West Woods of Bridgman	3:
Miller's Merry Manor	2:
Majestic Care of Goshen	2:
Brickyard Healthcare - Laporte Care Center	2:
Miller's Health and Rehab By Miller's Merry Manor	2:
Trailpoint Village	2:
Valley View Healthcare Center	2:
Brickyard Healthcare - Elkhart Care Center	2:
Cardinal Nursing and Rehabilitation Center	2:
The Milton Home	2:
Miller's Merry Manor	2:
Holy Cross Rehabilitation and Wellness	2:
Majestic Care of South Bend	2:
Hamilton Grove	2:
Healthwin	2:
The Timbers of Cass County	2:
Brickyard Healthcare - Terrace Care Center	1:
Brickyard Healthcare - Twelfth Street Care Center	1:
Briarcliff Health and Rehabilitation Center	1:
Riverside Village	1:
Woodland Manor	1:
Brickyard Healthcare - Fountainview Care Center	1:
Belltower Health and Rehabilitation Center	1:
Chalet of Niles, LLC	1:
Riveridge Rehabilitation and Healthcare Center	1:
Royalton Manor, L L C	1:

Medical Groups Affiliated with MEMORIAL HOSPITAL OF SOUTH BEND

There are 574 doctors and 88 medical groups that are affiliated with MEMORIAL HOSPITAL OF SOUTH BEND.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIAL HOSPITAL OF SOUTH BEND is very long, so we have added another pages. See a list of medical professionals associated with MEMORIAL HOSPITAL OF SOUTH BEND.