BAPTIST HEALTH FLOYD Ratings and Reviews

About BAPTIST HEALTH FLOYD

BAPTIST HEALTH FLOYD is a Acute Care Hospitals. It is in NEW ALBANY, IN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 150044. It does provide emergency services. There are 596 medical professionals and 180 doctor groups affiliated with the hospital. On average at BAPTIST HEALTH FLOYD, emergency patients were charged $29,192. This is higher than the state average of $26,136. It is also higher than the national average of $25,828.

Quick Links to BAPTIST HEALTH FLOYD Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAPTIST HEALTH FLOYD to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	69 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BAPTIST HEALTH FLOYD, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAPTIST HEALTH FLOYD provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAPTIST HEALTH FLOYD: Not Available

Detailed table for spending and period for patients at BAPTIST HEALTH FLOYD:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$214
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$707
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,685
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,597
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$752
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$249
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$6,007
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,052
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,135
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$134
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,552
Total (Complete Episode)	$29,192

Infection Rates at BAPTIST HEALTH FLOYD

These measures show how often patients at BAPTIST HEALTH FLOYD contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.88 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,294.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	5.90 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,955.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.15 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.16 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.73 / Same
SSI - Colon Surgery: Number of Procedures	170.00 / Same
SSI - Colon Surgery: Predicted Cases	4.73 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	0.63 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	30.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.34 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.10 / Same
MRSA Bacteremia: Upper Confidence Limit	1.94 / Same
MRSA Bacteremia: Patient Days	69,628.00 / Same
MRSA Bacteremia: Predicted Cases	3.40 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.59 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.71 / Better
Clostridium Difficile (C.Diff): Patient Days	67,115.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	28.56 / Better
Clostridium Difficile (C.Diff): Observed Cases	12.00 / Better
Clostridium Difficile (C.Diff)	0.42 / Better

How BAPTIST HEALTH FLOYD Compares to Other Similar Facilities

This is how BAPTIST HEALTH FLOYD compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW ALBANY, IN

Worst Hospitals in NEW ALBANY, IN

Percentages of Complications and Deaths at BAPTIST HEALTH FLOYD

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.3%	SAME
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	2.3%	SAME
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	13.1%	SAME
Death rate for pneumonia patients	18.8%	SAME
Death rate for stroke patients	13.2%	SAME
Pressure ulcer rate	0.73%	SAME
Death rate among surgical inpatients with serious treatable complications	178.07%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.94%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.28%	SAME
Postoperative respiratory failure rate	6.16%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	5.44%	SAME
Postoperative sepsis rate	4.54%	SAME
Postoperative wound dehiscence rate	2.42%	SAME
Abdominopelvic accidental puncture or laceration rate	1.15%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.99%	SAME

Skilled Nursing Facilities Near BAPTIST HEALTH FLOYD

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAPTIST HEALTH FLOYD ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Park Terrace Health Campus	5:
Wesley Manor	5:
Franciscan Health Care Center	5:
Nazareth Home	5:
Harrison Springs Health Campus	5:
Westport Place Health Campus	5:
The Episcopal Church Home	5:
Villages at Historic Silvercrest The	5:
Forest Springs Health Campus	5:
Riverview Village	5:
Todd-Dickey Nursing and Rehabilitation	5:
Maple Manor Christian Home Inc	5:
Meadow View Health and Rehabilitation	5:
Brandenburg Nursing and Rehabilitation Center	4:
Essex Nursing and Rehabilitation Center	4:
Indian Creek Healthcare Center	4:
The Springs at Stony Brook	4:
Louisville East Post Acute	4:
Masonic Home of Louisville	4:
The Willows at Springhurst Opco LLC	4:
Clark Rehabilitation and Skilled Nursing Center	4:
Salem Crossing	4:
Glen Ridge Health Campus	3:
Little Sisters of The Poor	3:
Nazareth Home Clifton	3:
Signature Healthcare at Jefferson Place Rehab and We	3:
The Waters of Georgetown	3:
Autumn Woods Health Campus	3:
Green Valley Care Center	3:
Rivers Edge Nursing and Rehabilitation Center	3:
Bedrock Hc at Green Meadows, LLC	2:
Signature Healthcare at Rockford Rehab and Wellness	2:
Jeffersontown Rehabilitation	2:
Signature Healthcare of East Louisville	2:
Treyton Oak Towers	2:
Louisville Ky Opco, LLC	2:
Hillcrest Village	2:
Lincoln Hills of New Albany	2:
Wedgewood Healthcare Center	2:
Westminster Village Kentuckiana	2:
Sellersburg Healthcare Center	2:
Regency Nursing and Rehabilitation Center	1:
Signature Healthcare of South Louisville	1:
Landmark of Iroquois Park Rehab and Nursing Center	1:
Signature Healthcare at Summerfield Rehab and Wellne	1:
Harrison Healthcare Center	1:
Klondike Nursing and Rehabilitation Center	1:
Cherokee Park Rehabilitation	1:
Seneca Place	1:
Landmark of Louisville Rehabilitation and Nursing	1:
Highlands Nursing and Rehabilitation	1:
Valhalla Post Acute	1:
Kindred Hospital - Louisville	1:
Landmark of River City Rehabilitation and Nursing	1:
Home of The Innocents	1:
Sycamore Heights Health and Rehabilitation	1:
Clifton Heights	1:
Lyndon Crossing	1:
Signature Healthcare at Jefferson Manor Rehab and We	1:
Rolling Hills Healthcare Center	1:
Charlestown Place at New Albany	1:
Sanders Ridge Health Campus	No Data
The Springs at Oldham Reserve	No Data

Medical Groups Affiliated with BAPTIST HEALTH FLOYD

There are 596 doctors and 180 medical groups that are affiliated with BAPTIST HEALTH FLOYD.

Affiliated Doctor Groups

The list of medical professionals associated with BAPTIST HEALTH FLOYD is very long, so we have added another pages. See a list of medical professionals associated with BAPTIST HEALTH FLOYD.