PHYSICIANS' MEDICAL CENTER LLC Ratings and Reviews

About PHYSICIANS' MEDICAL CENTER LLC

PHYSICIANS' MEDICAL CENTER LLC is a Acute Care Hospitals. It is in NEW ALBANY, IN. Its type of ownership is Physician. The facility's Medicare ID is 150172. It DOES NOT provide emergency services. There are 78 medical professionals and 30 doctor groups affiliated with the hospital. On average at PHYSICIANS' MEDICAL CENTER LLC, emergency patients were charged $21,864. This is lower than the state average of $26,136. It is also lower than the national average of $25,828.

Quick Links to PHYSICIANS' MEDICAL CENTER LLC Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PHYSICIANS' MEDICAL CENTER LLC to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	82 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	88 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	1 %
Patients who reported that their doctors "Usually" communicated well	11 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	94 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	0
Patients who reported that their doctors "Usually" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Always" listened carefully to them	88 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	1 %
Patients who reported that their doctors "Usually" listened carefully to them	11 %
Patients who reported that their doctors "Always" explained things in a way they could understand	82 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	14 %
Patients who reported that they "Always" received help as soon as they wanted	85 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	0
Patients who reported that they "Usually" received help as soon as they wanted	15 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	88 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	0
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	80 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	3 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	17 %
Patients who reported that staff "Always" explained about medicines before giving it to them	67 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	16 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	83 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	10 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	52 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	25 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	34 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	62 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	60 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	2 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	68 %
Patients who reported that their room and bathroom were "Always" clean	79 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	14 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	79 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	5 %
Patients who reported that the area around their room was "Usually" quiet at night	16 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	3 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	81 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	2 %
Patients who reported YES, they would definitely recommend the hospital	82 %
Patients who reported YES, they would probably recommend the hospital	16 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PHYSICIANS' MEDICAL CENTER LLC, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PHYSICIANS' MEDICAL CENTER LLC provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PHYSICIANS' MEDICAL CENTER LLC: Not Available

Detailed table for spending and period for patients at PHYSICIANS' MEDICAL CENTER LLC:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$0
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$45
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$21
Carrier (1 to 3 days Prior to Index Hospital Admission)	$1,620
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$15,169
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$106
Carrier (During Index Hospital Admission)	$965
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$307
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,717
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$344
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$516
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$517
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$537
Total (Complete Episode)	$21,864

Infection Rates at PHYSICIANS' MEDICAL CENTER LLC

These measures show how often patients at PHYSICIANS' MEDICAL CENTER LLC contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	234.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.08 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	5.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.13 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	3.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.04 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	806.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.01 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	806.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	0.09 / Not Available
Clostridium Difficile (C.Diff): Observed Cases	0.00 / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How PHYSICIANS' MEDICAL CENTER LLC Compares to Other Similar Facilities

This is how PHYSICIANS' MEDICAL CENTER LLC compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW ALBANY, IN

Worst Hospitals in NEW ALBANY, IN

Percentages of Complications and Deaths at PHYSICIANS' MEDICAL CENTER LLC

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.58%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.41%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.54%	SAME
Postoperative respiratory failure rate	7.3%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.39%	SAME
Postoperative sepsis rate	4.88%	SAME
Postoperative wound dehiscence rate	1.98%	SAME
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near PHYSICIANS' MEDICAL CENTER LLC

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PHYSICIANS' MEDICAL CENTER LLC ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Park Terrace Health Campus	5:
Wesley Manor	5:
Franciscan Health Care Center	5:
Nazareth Home	5:
Harrison Springs Health Campus	5:
Westport Place Health Campus	5:
The Episcopal Church Home	5:
Villages at Historic Silvercrest The	5:
Forest Springs Health Campus	5:
Riverview Village	5:
Todd-Dickey Nursing and Rehabilitation	5:
Maple Manor Christian Home Inc	5:
Meadow View Health and Rehabilitation	5:
Brandenburg Nursing and Rehabilitation Center	4:
Essex Nursing and Rehabilitation Center	4:
Indian Creek Healthcare Center	4:
The Springs at Stony Brook	4:
Louisville East Post Acute	4:
Masonic Home of Louisville	4:
The Willows at Springhurst Opco LLC	4:
Clark Rehabilitation and Skilled Nursing Center	4:
Salem Crossing	4:
Glen Ridge Health Campus	3:
Little Sisters of The Poor	3:
Nazareth Home Clifton	3:
Signature Healthcare at Jefferson Place Rehab and We	3:
The Waters of Georgetown	3:
Autumn Woods Health Campus	3:
Green Valley Care Center	3:
Rivers Edge Nursing and Rehabilitation Center	3:
Richwood Nursing and Rehab	3:
Hickory Creek at Scottsburg	3:
Bedrock Hc at Green Meadows, LLC	2:
Signature Healthcare at Rockford Rehab and Wellness	2:
Jeffersontown Rehabilitation	2:
Signature Healthcare of East Louisville	2:
Treyton Oak Towers	2:
Louisville Ky Opco, LLC	2:
Hillcrest Village	2:
Lincoln Hills of New Albany	2:
Wedgewood Healthcare Center	2:
Westminster Village Kentuckiana	2:
Sellersburg Healthcare Center	2:
Regency Nursing and Rehabilitation Center	1:
Signature Healthcare of South Louisville	1:
Landmark of Iroquois Park Rehab and Nursing Center	1:
Signature Healthcare at Summerfield Rehab and Wellne	1:
Harrison Healthcare Center	1:
Klondike Nursing and Rehabilitation Center	1:
Cherokee Park Rehabilitation	1:
Seneca Place	1:
Landmark of Louisville Rehabilitation and Nursing	1:
Highlands Nursing and Rehabilitation	1:
Valhalla Post Acute	1:
Kindred Hospital - Louisville	1:
Landmark of River City Rehabilitation and Nursing	1:
Home of The Innocents	1:
Sycamore Heights Health and Rehabilitation	1:
Clifton Heights	1:
Lyndon Crossing	1:
Signature Healthcare at Jefferson Manor Rehab and We	1:
Rolling Hills Healthcare Center	1:
Charlestown Place at New Albany	1:
The Waters of Scottsburg	1:
Sanders Ridge Health Campus	No Data
The Springs at Oldham Reserve	No Data

Medical Groups Affiliated with PHYSICIANS' MEDICAL CENTER LLC

There are 78 doctors and 30 medical groups that are affiliated with PHYSICIANS' MEDICAL CENTER LLC.

Affiliated Doctor Groups

The list of medical professionals associated with PHYSICIANS' MEDICAL CENTER LLC is very long, so we have added another pages. See a list of medical professionals associated with PHYSICIANS' MEDICAL CENTER LLC.