REID HOSPITAL & HEALTH CARE SERVICES Ratings and Reviews

About REID HOSPITAL & HEALTH CARE SERVICES

REID HOSPITAL & HEALTH CARE SERVICES is a Acute Care Hospitals. It is in RICHMOND, IN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 150048. It does provide emergency services. There are 386 medical professionals and 95 doctor groups affiliated with the hospital. On average at REID HOSPITAL & HEALTH CARE SERVICES, emergency patients were charged $24,888. This is lower than the state average of $26,136. It is also lower than the national average of $25,828.

Quick Links to REID HOSPITAL & HEALTH CARE SERVICES Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for REID HOSPITAL & HEALTH CARE SERVICES to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	23 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	27 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	35 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	39 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	32 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	22 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of REID HOSPITAL & HEALTH CARE SERVICES, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the REID HOSPITAL & HEALTH CARE SERVICES provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for REID HOSPITAL & HEALTH CARE SERVICES: Not Available

Detailed table for spending and period for patients at REID HOSPITAL & HEALTH CARE SERVICES:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$65
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$126
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$52
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$703
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,665
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$42
Carrier (During Index Hospital Admission)	$1,071
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$516
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$143
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,430
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,353
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,288
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$153
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,256
Total (Complete Episode)	$24,888

Infection Rates at REID HOSPITAL & HEALTH CARE SERVICES

These measures show how often patients at REID HOSPITAL & HEALTH CARE SERVICES contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.45 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,143.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.55 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.23 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.15 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,987.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	10.82 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.20 / Same
SSI - Colon Surgery: Number of Procedures	89.00 / Same
SSI - Colon Surgery: Predicted Cases	2.50 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	92.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.88 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.02 / Same
MRSA Bacteremia: Upper Confidence Limit	1.74 / Same
MRSA Bacteremia: Patient Days	44,998.00 / Same
MRSA Bacteremia: Predicted Cases	2.83 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.35 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.55 / Better
Clostridium Difficile (C.Diff): Patient Days	43,717.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	20.08 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.25 / Better

How REID HOSPITAL & HEALTH CARE SERVICES Compares to Other Similar Facilities

This is how REID HOSPITAL & HEALTH CARE SERVICES compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in RICHMOND, IN

Worst Hospitals in RICHMOND, IN

Percentages of Complications and Deaths at REID HOSPITAL & HEALTH CARE SERVICES

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.6%	SAME
Death rate for heart attack patients	14.2%	SAME
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	8.7%	SAME
Death rate for heart failure patients	13.1%	SAME
Death rate for pneumonia patients	16.5%	SAME
Death rate for stroke patients	12.9%	SAME
Pressure ulcer rate	0.32%	SAME
Death rate among surgical inpatients with serious treatable complications	132.84%	SAME
Iatrogenic pneumothorax rate	0.17%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.13%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.44%	SAME
Postoperative respiratory failure rate	7.07%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.8%	SAME
Postoperative sepsis rate	3.3%	SAME
Postoperative wound dehiscence rate	1.72%	SAME
Abdominopelvic accidental puncture or laceration rate	1.44%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.74%	SAME

Skilled Nursing Facilities Near REID HOSPITAL & HEALTH CARE SERVICES

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near REID HOSPITAL & HEALTH CARE SERVICES ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Knolls of Oxford	5:
Woodland Country Manor Inc	5:
Caroleton Healthcare Center	5:
Hickory Creek at Connersville	5:
Vancrest Health Care Center of Eaton	5:
Village Green Health Campus	5:
Parker Health Care and Rehabilitation Center	5:
Willowbend Living Center	5:
Union City Care Center	5:
Brookhaven Nursing and Rehabilitation Center	4:
Brethren Retirement Community	4:
Rest Haven Nursing Home Inc	4:
Pineknoll Rehabilitation Centre	4:
Whitewater Commons Senior Living	3:
Heritage House Rehabilitation and Health Care Center	3:
Maple Gardens Rehabilitiation and Nursing Center	3:
Greenbriar Nursing Center	3:
Arbor Trace Health and Living Community	3:
Forest Park Health Campus	3:
Ayden Healthcare of Greenville	3:
Rosebud Village	2:
Willows of Richmond	2:
The Springs of Richmond	2:
Randolph Nursing Home	2:
Versailles Rehabilitation and Health Care Center	2:
Majestic Care of Connersville	1:
Brickyard Healthcare - Golden Rule Care Center	1:
Ambassador Healthcare	1:
Brickyard Healthcare - Richmond Care Center	1:
Cardinal Care Strategies	1:

Medical Groups Affiliated with REID HOSPITAL & HEALTH CARE SERVICES

There are 386 doctors and 95 medical groups that are affiliated with REID HOSPITAL & HEALTH CARE SERVICES.

Affiliated Doctor Groups

The list of medical professionals associated with REID HOSPITAL & HEALTH CARE SERVICES is very long, so we have added another pages. See a list of medical professionals associated with REID HOSPITAL & HEALTH CARE SERVICES.