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ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  16001 W NINE MILE RD, SOUTHFIELD, MI 48075
  • Phone:  (248) 849-3011
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Church
  • Overall Rating:  
  • Perc. Patients Recommending:   67%

  About ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI

ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI is a Acute Care Hospitals. It is in SOUTHFIELD, MI. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 230019. It does provide emergency services. There are 762 medical professionals and 210 doctor groups affiliated with the hospital. On average at ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI, emergency patients were charged $24,374. This is lower than the state average of $24,992. It is also lower than the national average of $25,828.

Quick Links to ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 57 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 19 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 67 %
Patients who reported YES, they would probably recommend the hospital 27 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI: Not Available

Detailed table for spending and period for patients at ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $17
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $20
Outpatient (1 to 3 days Prior to Index Hospital Admission) $69
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $581
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,553
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $23
Carrier (During Index Hospital Admission) $1,712
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $730
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $201
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,455
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $946
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,408
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $101
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,534
Total (Complete Episode) $24,374

Infection Rates at ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI

These measures show how often patients at ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.26 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.33 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 8,674.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.40 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 6.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,106.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.42 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 8.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.49 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.50 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.89 / Same
SSI - Colon Surgery: Number of Procedures 326.00 / Same
SSI - Colon Surgery: Predicted Cases 8.75 / Same
SSI - Colon Surgery: Observed Cases 9.00 / Same
SSI - Colon Surgery 1.03 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.24 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.57 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 369.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.18 / Same
SSI - Abdominal Hysterectomy: Observed Cases 3.00 / Same
SSI - Abdominal Hysterectomy 0.95 / Same
MRSA Bacteremia: Lower Confidence Limit 0.18 / Same
MRSA Bacteremia: Upper Confidence Limit 1.10 / Same
MRSA Bacteremia: Patient Days 159,813.00 / Same
MRSA Bacteremia: Predicted Cases 10.04 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 0.50 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.10 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.29 / Better
Clostridium Difficile (C.Diff): Patient Days 152,404.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 79.98 / Better
Clostridium Difficile (C.Diff): Observed Cases 14.00 / Better
Clostridium Difficile (C.Diff) 0.18 / Better

How ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI Compares to Other Similar Facilities

This is how ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SOUTHFIELD, MI

Worst Hospitals in SOUTHFIELD, MI

Percentages of Complications and Deaths at ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 12.5% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 6.7% SAME
Death rate for heart failure patients 10.7% SAME
Death rate for pneumonia patients 14.8% Better
Death rate for stroke patients 14.8% SAME
Pressure ulcer rate 0.13% Better
Death rate among surgical inpatients with serious treatable complications 143.22% SAME
Iatrogenic pneumothorax rate 0.19% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.45% SAME
Postoperative acute kidney injury requiring dialysis rate 1.34% SAME
Postoperative respiratory failure rate 9.31% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.41% SAME
Postoperative sepsis rate 5.68% SAME
Postoperative wound dehiscence rate 1.46% SAME
Abdominopelvic accidental puncture or laceration rate 1.16% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.92% SAME

Skilled Nursing Facilities Near ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Qualicare Nursing Home 5:
The Orchards at Samaritan 5:
Belle Fountain Nursing and Rehabilitation Center 5:
Michigan Veterans Home of Chesterfield Township 5:
Glacier Hills 5:
Fairlane Senior Care and Rehab Center 5:
Lourdes Rehabilitation and Healthcare Center 5:
Sheffield Manor Nursing and Rehab Center 5:
The Rivers Health and Rehab Center of Grosse Pointe 5:
Bellbrook 5:
Hartford Nursing and Rehabilitation Center 5:
Medilodge of Plymouth 5:
Maple Manor Rehab Center 5:
Wellbridge of Romeo, LLC 5:
Ch Rehab and Nurs Cnt - Commons Dearborn 5:
Shelby Crossing Health Campus 5:
The Neighborhoods of White Lake 5:
Oakpointe Senior Care and Rehab Center 5:
The Villa at Great Lakes Crossing 5:
Marywood Nursing Care Center 5:
Fraser Villa 5:
Skld Livonia 4:
Optalis Health and Rehabilitation of Grosse Pointe 4:
Oakland Nursing Center 4:
Wellbridge of Clarkston 4:
South Lyon Senior Care and Rehab Center, L L C 4:
Hamilton Nursing Home 4:
Riverview Health and Rehab Center 4:
Medilodge of Milford 4:
The Gilbert Residence 4:
St Anthony Healthcare Center 4:
Medilodge of Taylor 4:
Fox Run Village 4:
Aberdeen Rehabilitation and Skilled Nursing Center 4:
Westlake Health Campus 4:
Livonia Woods Nursing and Rehabilitation 4:
Lake Orion Nursing Center 4:
The Villa at Parkridge 4:
Allegria Village 4:
Fountain Bleu Health and Rehabilitation Center 4:
Rivergate Health Care Center 4:
Medilodge of Richmond 4:
Aerius Health Center 4:
Martha T Berry Mcf 4:
West Oaks Senior Care and Rehab Center 4:
Wellbridge of Rochester Hills 4:
Regency Heights-Detroit 4:
Ch Rehab and Nurs Cnt - Commons Farmington Hills 3:
Regency at St Clair Shores 3:
The Lodge at Taylor 3:
Oakland Manor Nursing and Rehab Center LLC 3:
Boulevard Temple Care Center, LLC 3:
Wellbridge of Novi, LLC 3:
Heritage Manor Nursing and Rehab Center 3:
The Villa at Green Lake Estates 3:
Optalis Health and Rehab of Dearborn Heights 3:
Novi Lakes Health Campus 3:
Optalis Health and Rehab of Sterling Heights 3:
Pomeroy Living Rochester Skilled Rehabilitation 3:
Maple Manor Rehab Center of Novi Inc 3:
Rivergate Terrace 3:
Cherry Hill For Nursing and Rehabilitation 3:
Regency at Livonia 3:
St Joseph's, A Villa Center 3:
West Bloomfield Health and Rehabilitation Center 3:
Regency at Westland 3:
The Villa at The Park 3:
The Village of East Harbor 3:
Church of Christ Care Center 3:
Optalis Health and Rehabilitation of Canton 3:
Westland, A Villa Center 3:
Mission Point Nsg and Physical Rehab Ctr of Detroit 3:
Pomeroy Living Sterling Skilled Rehabilitation 3:
The Orchards at Redford 3:
Shelby Health and Rehabilitation Center 2:
Regency Manor Nursing and Rehabilitation Center 2:
Ambassador, A Villa Center 2:
Beaconshire Nursing Centre 2:
The Manor of Farmington Hills 2:
Optalis Health and Rehabilitation of Troy 2:
Four Chaplains Nrsg Care Ctr 2:
Mission Point Nsg and Phy Rehab of Superior Woods 2:
Mission Point Nsg and Phy Rehab Ctr of Warren 2:
Medilodge of Farmington 2:
Regency at Canton 2:
Father Murray, A Villa Center 2:
The Orchards at Roseville 2:
Shorepointe Nursing Center 2:
The Lakeland Center 2:
Lahser Hills Care Centre 2:
Medilodge of Southfield 2:
Applewood Nursing Center Inc 2:
Mission Point Nsg and Phy Rehab Ctr of Woodward 2:
Autumn Woods Residential Hlth 2:
Omni Continuing Care 2:
Windemere Park Health and Rehab Center 2:
Notting Hill of West Bloomfield 2:
Woodward Hills Health and Rehabilitation Ctr 2:
Lakepointe Senior Care and Rehab Center, L L C 2:
Marvin and Betty Danto Health Care Center 2:

Medical Groups Affiliated with ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI

There are 762 doctors and 210 medical groups that are affiliated with ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI.

Affiliated Doctor Groups


The list of medical professionals associated with ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI is very long, so we have added another pages. See a list of medical professionals associated with ASCENSION PROVIDENCE HOSPITAL, SOUTHFIELD AND NOVI.

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