UNIVERSITY OF MICHIGAN HEALTH SYSTEM Ratings and Reviews

About UNIVERSITY OF MICHIGAN HEALTH SYSTEM

UNIVERSITY OF MICHIGAN HEALTH SYSTEM is a Acute Care Hospitals. It is in ANN ARBOR, MI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230046. It does provide emergency services. There are 2,588 medical professionals and 156 doctor groups affiliated with the hospital. On average at UNIVERSITY OF MICHIGAN HEALTH SYSTEM, emergency patients were charged $28,432. This is higher than the state average of $24,992. It is also higher than the national average of $25,828.

Quick Links to UNIVERSITY OF MICHIGAN HEALTH SYSTEM Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY OF MICHIGAN HEALTH SYSTEM to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	82 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	8 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	26 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	56 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	63 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	27 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	77 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	82 %
Patients who reported YES, they would probably recommend the hospital	15 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of UNIVERSITY OF MICHIGAN HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY OF MICHIGAN HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY OF MICHIGAN HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at UNIVERSITY OF MICHIGAN HEALTH SYSTEM:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$17
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$49
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$148
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$19
Carrier (1 to 3 days Prior to Index Hospital Admission)	$551
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$15,848
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$64
Carrier (During Index Hospital Admission)	$1,955
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$687
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$123
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,587
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,679
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,214
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$272
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,212
Total (Complete Episode)	$28,432

Infection Rates at UNIVERSITY OF MICHIGAN HEALTH SYSTEM

These measures show how often patients at UNIVERSITY OF MICHIGAN HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.55 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.90 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	79,269.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	87.64 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	62.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.71 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	35,662.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	54.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	46.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.85 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.36 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.13 / Same
SSI - Colon Surgery: Number of Procedures	636.00 / Same
SSI - Colon Surgery: Predicted Cases	17.99 / Same
SSI - Colon Surgery: Observed Cases	12.00 / Same
SSI - Colon Surgery	0.67 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.31 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	234.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.29 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.37 / Same
MRSA Bacteremia: Upper Confidence Limit	1.04 / Same
MRSA Bacteremia: Patient Days	322,306.00 / Same
MRSA Bacteremia: Predicted Cases	23.31 / Same
MRSA Bacteremia: Observed Cases	15.00 / Same
MRSA Bacteremia	0.64 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.50 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.74 / Better
Clostridium Difficile (C.Diff): Patient Days	294,341.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	169.36 / Better
Clostridium Difficile (C.Diff): Observed Cases	103.00 / Better
Clostridium Difficile (C.Diff)	0.61 / Better

How UNIVERSITY OF MICHIGAN HEALTH SYSTEM Compares to Other Similar Facilities

This is how UNIVERSITY OF MICHIGAN HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ANN ARBOR, MI

Worst Hospitals in ANN ARBOR, MI

Percentages of Complications and Deaths at UNIVERSITY OF MICHIGAN HEALTH SYSTEM

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.6%	SAME
Death rate for heart attack patients	10.3%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	8%	SAME
Death rate for heart failure patients	8.5%	Better
Death rate for pneumonia patients	13.7%	Better
Death rate for stroke patients	15.3%	SAME
Pressure ulcer rate	0.58%	SAME
Death rate among surgical inpatients with serious treatable complications	163.6%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	3.84%	Worse
Postoperative acute kidney injury requiring dialysis rate	2.46%	Worse
Postoperative respiratory failure rate	8.55%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.23%	Better
Postoperative sepsis rate	7.85%	Worse
Postoperative wound dehiscence rate	2.66%	SAME
Abdominopelvic accidental puncture or laceration rate	0.51%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.08%	SAME

Skilled Nursing Facilities Near UNIVERSITY OF MICHIGAN HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY OF MICHIGAN HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Medilodge of Monroe	5:
Fountain View of Monroe	5:
Maple Manor Rehab Center	5:
Glacier Hills	5:
Chelsea Retirement Community	5:
Medilodge of Plymouth	5:
Marywood Nursing Care Center	5:
The Willows at Howell	5:
The Neighborhoods of White Lake	5:
Seacrest Rehabilitation and Nursing Center	4:
Medilodge of Taylor	4:
The Gilbert Residence	4:
The Villa at Parkridge	4:
Fountain Bleu Health and Rehabilitation Center	4:
Livonia Woods Nursing and Rehabilitation	4:
West Oaks Senior Care and Rehab Center	4:
Skld Livonia	4:
Wellbridge of Pinckney	4:
South Lyon Senior Care and Rehab Center, L L C	4:
Fox Run Village	4:
Caretel Inns of Brighton	4:
Wellbridge of Brighton	4:
Medilodge of Milford	4:
Westlake Health Campus	4:
Medilodge of Livingston	4:
Monroe Springs Skilled Nursing and Rehab	3:
The Lodge at Taylor	3:
Regency at Bluffs Park	3:
Cherry Hill For Nursing and Rehabilitation	3:
Regency at Westland	3:
Optalis Health and Rehab of Dearborn Heights	3:
Optalis Health and Rehabilitation of Canton	3:
Westland, A Villa Center	3:
Regency at Livonia	3:
The Orchards at Redford	3:
Ch Rehab and Nurs Cnt - Commons Farmington Hills	3:
Wellbridge of Novi, LLC	3:
Novi Lakes Health Campus	3:
Maple Manor Rehab Center of Novi Inc	3:
West Bloomfield Health and Rehabilitation Center	3:
The Villa at Green Lake Estates	3:
Oakland Manor Nursing and Rehab Center LLC	3:
Evangelical Home - Saline	2:
Pine Creek Manor Skilled Nursing and Rehab Center	2:
Mission Point Nsg and Phy Rehab of Superior Woods	2:
Regency at Canton	2:
Four Seasons Nursing Center of Westland	2:
Four Chaplains Nrsg Care Ctr	2:
Regency at Whitmore Lake	2:
Beaconshire Nursing Centre	2:
The Manor of Farmington Hills	2:
Medilodge of Farmington	2:
The Lakeland Center	2:
Lahser Hills Care Centre	2:
Notting Hill of West Bloomfield	2:
Marvin and Betty Danto Health Care Center	2:
Woodward Hills Health and Rehabilitation Ctr	2:
Regency, A Villa Center	1:
Optalis Health and Rehabilitation of Ann Arbor	1:
Imperial, A Villa Center	1:
The Orchards at Wayne	1:
Skld Plymouth	1:
Majestic Care of Livonia	1:
Northville Manor	1:
The Manor of Novi	1:
Skld West Bloomfield	1:
West Hickory Haven	1:
Medilodge of Howell	1:

Medical Groups Affiliated with UNIVERSITY OF MICHIGAN HEALTH SYSTEM

There are 2,588 doctors and 156 medical groups that are affiliated with UNIVERSITY OF MICHIGAN HEALTH SYSTEM.

Affiliated Doctor Groups

The list of medical professionals associated with UNIVERSITY OF MICHIGAN HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY OF MICHIGAN HEALTH SYSTEM.