MCLAREN OAKLAND Ratings and Reviews

About MCLAREN OAKLAND

MCLAREN OAKLAND is a Acute Care Hospitals. It is in PONTIAC, MI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230207. It does provide emergency services. There are 284 medical professionals and 118 doctor groups affiliated with the hospital. On average at MCLAREN OAKLAND, emergency patients were charged $27,136. This is higher than the state average of $24,992. It is also higher than the national average of $25,828.

Quick Links to MCLAREN OAKLAND Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MCLAREN OAKLAND to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	19 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	27 %
Patients who reported that their doctors "Always" communicated well	68 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	8 %
Patients who reported that their doctors "Usually" communicated well	24 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	65 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	27 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	28 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	52 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	38 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	38 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	54 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	13 %
Patients who reported YES, they would definitely recommend the hospital	51 %
Patients who reported YES, they would probably recommend the hospital	36 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MCLAREN OAKLAND, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MCLAREN OAKLAND provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MCLAREN OAKLAND: Not Available

Detailed table for spending and period for patients at MCLAREN OAKLAND:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$35
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$120
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$13
Carrier (1 to 3 days Prior to Index Hospital Admission)	$691
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,874
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$24
Carrier (During Index Hospital Admission)	$1,828
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$601
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$225
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$5,984
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$896
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,888
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$154
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,787
Total (Complete Episode)	$27,136

Infection Rates at MCLAREN OAKLAND

These measures show how often patients at MCLAREN OAKLAND contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.15 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.86 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	1,686.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,582.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.50 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.09 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.89 / Same
SSI - Colon Surgery: Upper Confidence Limit	6.79 / Same
SSI - Colon Surgery: Number of Procedures	56.00 / Same
SSI - Colon Surgery: Predicted Cases	1.42 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	2.81 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	49.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.42 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.05 / Same
MRSA Bacteremia: Upper Confidence Limit	4.47 / Same
MRSA Bacteremia: Patient Days	19,678.00 / Same
MRSA Bacteremia: Predicted Cases	1.10 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.91 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.10 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.06 / Same
Clostridium Difficile (C.Diff): Patient Days	19,678.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	7.73 / Same
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Same
Clostridium Difficile (C.Diff)	0.39 / Same

How MCLAREN OAKLAND Compares to Other Similar Facilities

This is how MCLAREN OAKLAND compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PONTIAC, MI

Worst Hospitals in PONTIAC, MI

Percentages of Complications and Deaths at MCLAREN OAKLAND

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.2%	SAME
Death rate for heart failure patients	9.4%	SAME
Death rate for pneumonia patients	16.9%	SAME
Death rate for stroke patients	14.7%	SAME
Pressure ulcer rate	0.82%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.98%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.5%	SAME
Postoperative respiratory failure rate	9.25%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.85%	SAME
Postoperative sepsis rate	4.6%	SAME
Postoperative wound dehiscence rate	1.9%	SAME
Abdominopelvic accidental puncture or laceration rate	0.99%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.05%	SAME

Skilled Nursing Facilities Near MCLAREN OAKLAND

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MCLAREN OAKLAND ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Villa at Great Lakes Crossing	5:
Oakpointe Senior Care and Rehab Center	5:
Medilodge of Plymouth	5:
Sheffield Manor Nursing and Rehab Center	5:
Regency at Grand Blanc	5:
Fraser Villa	5:
Qualicare Nursing Home	5:
Michigan Veterans Home of Chesterfield Township	5:
Lourdes Rehabilitation and Healthcare Center	5:
Orchard Grove Health Campus	5:
Bellbrook	5:
The Orchards at Samaritan	5:
Wellbridge of Romeo, LLC	5:
Glacier Hills	5:
Maple Manor Rehab Center	5:
Fairlane Senior Care and Rehab Center	5:
The Rivers Health and Rehab Center of Grosse Pointe	5:
The Oaks at Woodfield	5:
Shelby Crossing Health Campus	5:
Ch Rehab and Nurs Cnt - Commons Dearborn	5:
The Neighborhoods of White Lake	5:
Hartford Nursing and Rehabilitation Center	5:
Marywood Nursing Care Center	5:
Livonia Woods Nursing and Rehabilitation	4:
Lake Orion Nursing Center	4:
Skld Livonia	4:
Caretel Inns of Brighton	4:
Allegria Village	4:
St Anthony Healthcare Center	4:
West Oaks Senior Care and Rehab Center	4:
Fox Run Village	4:
Regency Heights-Detroit	4:
Wellbridge of Rochester Hills	4:
Medilodge of Milford	4:
The Orchards at Armada	4:
Wellbridge of Clarkston	4:
Fountain Bleu Health and Rehabilitation Center	4:
Optalis Health and Rehabilitation of Grosse Pointe	4:
Oakland Nursing Center	4:
South Lyon Senior Care and Rehab Center, L L C	4:
Martha T Berry Mcf	4:
Hamilton Nursing Home	4:
Westlake Health Campus	4:
Riverview Health and Rehab Center	4:
St Joseph's, A Villa Center	3:
Optalis Health and Rehab of Dearborn Heights	3:
Novi Lakes Health Campus	3:
The Villa at The Park	3:
Fenton Healthcare	3:
Regency at Bluffs Park	3:
Maple Manor Rehab Center of Novi Inc	3:
Boulevard Temple Care Center, LLC	3:
Optalis Health and Rehabilitation of Canton	3:
The Orchards at Redford	3:
West Bloomfield Health and Rehabilitation Center	3:
Pomeroy Living Sterling Skilled Rehabilitation	3:
Westland, A Villa Center	3:
Church of Christ Care Center	3:
Optalis Health and Rehab of Sterling Heights	3:
Heritage Manor Nursing and Rehab Center	3:
Pomeroy Living Rochester Skilled Rehabilitation	3:
The Villa at Green Lake Estates	3:
Mission Point Nsg and Physical Rehab Ctr of Detroit	3:
Medilodge of Grand Blanc	3:
Ch Rehab and Nurs Cnt - Commons Farmington Hills	3:
Cherry Hill For Nursing and Rehabilitation	3:
Regency at St Clair Shores	3:
Oakland Manor Nursing and Rehab Center LLC	3:
Regency at Westland	3:
Regency at Livonia	3:
Wellbridge of Novi, LLC	3:
Father Murray, A Villa Center	2:
The Orchards at Roseville	2:
Ambassador, A Villa Center	2:
Shorepointe Nursing Center	2:
The Lakeland Center	2:
Mission Point Nursing and Rehab Center of Holly	2:
Lahser Hills Care Centre	2:
Medilodge of Southfield	2:
Autumn Woods Residential Hlth	2:
The Villa at Silverbell Estates	2:
Four Chaplains Nrsg Care Ctr	2:
The Orchards at Northwest	2:
Regency at Canton	2:
Windemere Park Health and Rehab Center	2:
Regency at Shelby Township	2:
Notting Hill of West Bloomfield	2:
Marvin and Betty Danto Health Care Center	2:
Wellbridge of Fenton	2:
Lakepointe Senior Care and Rehab Center, L L C	2:
Woodward Hills Health and Rehabilitation Ctr	2:
Regency Manor Nursing and Rehabilitation Center	2:
Regency at Whitmore Lake	2:
Shelby Health and Rehabilitation Center	2:
Optalis Health and Rehabilitation of Troy	2:
Beaconshire Nursing Centre	2:
Regency at Chene	2:
The Manor of Farmington Hills	2:
Mission Point Nsg and Phy Rehab Ctr of Woodward	2:
Omni Continuing Care	2:

Medical Groups Affiliated with MCLAREN OAKLAND

There are 284 doctors and 118 medical groups that are affiliated with MCLAREN OAKLAND.

Affiliated Doctor Groups

The list of medical professionals associated with MCLAREN OAKLAND is very long, so we have added another pages. See a list of medical professionals associated with MCLAREN OAKLAND.