HURLEY MEDICAL CENTER Ratings and Reviews

About HURLEY MEDICAL CENTER

HURLEY MEDICAL CENTER is a Acute Care Hospitals. It is in FLINT, MI. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 230132. It does provide emergency services. There are 327 medical professionals and 117 doctor groups affiliated with the hospital. On average at HURLEY MEDICAL CENTER, emergency patients were charged $25,376. This is higher than the state average of $24,992. It is also lower than the national average of $25,828.

Quick Links to HURLEY MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HURLEY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	69 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	21 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	76 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	18 %
Patients who reported that their doctors "Always" listened carefully to them	68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	16 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	24 %
Patients who reported that YES, they did discuss whether they would need help after discharge	76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	39 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	55 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	18 %
Patients who reported that their room and bathroom were "Usually" clean	27 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	62 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HURLEY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HURLEY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HURLEY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at HURLEY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$5
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$149
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$803
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,153
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$77
Carrier (During Index Hospital Admission)	$1,762
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$593
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$225
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,912
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,062
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,950
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$169
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,500
Total (Complete Episode)	$25,376

Infection Rates at HURLEY MEDICAL CENTER

These measures show how often patients at HURLEY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.40 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	10,767.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	12.21 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.08 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	9,977.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	16.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.01 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.40 / Same
SSI - Colon Surgery: Number of Procedures	112.00 / Same
SSI - Colon Surgery: Predicted Cases	3.53 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.28 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	62.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.60 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.11 / Same
MRSA Bacteremia: Upper Confidence Limit	1.16 / Same
MRSA Bacteremia: Patient Days	91,057.00 / Same
MRSA Bacteremia: Predicted Cases	7.04 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.43 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.34 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.71 / Better
Clostridium Difficile (C.Diff): Patient Days	81,854.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	54.24 / Better
Clostridium Difficile (C.Diff): Observed Cases	27.00 / Better
Clostridium Difficile (C.Diff)	0.50 / Better

How HURLEY MEDICAL CENTER Compares to Other Similar Facilities

This is how HURLEY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FLINT, MI

Worst Hospitals in FLINT, MI

Percentages of Complications and Deaths at HURLEY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.7%	SAME
Death rate for heart attack patients	13.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.6%	SAME
Death rate for heart failure patients	13.2%	SAME
Death rate for pneumonia patients	13.7%	SAME
Death rate for stroke patients	13.9%	SAME
Pressure ulcer rate	0.35%	SAME
Death rate among surgical inpatients with serious treatable complications	183.8%	SAME
Iatrogenic pneumothorax rate	0.25%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.02%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.51%	SAME
Postoperative respiratory failure rate	8.41%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.86%	SAME
Postoperative sepsis rate	5.38%	SAME
Postoperative wound dehiscence rate	2.25%	SAME
Abdominopelvic accidental puncture or laceration rate	1.21%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.89%	SAME

Skilled Nursing Facilities Near HURLEY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HURLEY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Lourdes Rehabilitation and Healthcare Center	5:
The Oaks at Woodfield	5:
Durand Senior Care and Rehab Center, L L C	5:
Regency at Grand Blanc	5:
Pleasant View Shiawassee County Med Care Fac	5:
Mclaren Lapeer Region	5:
Fisher Senior Care and Rehab	5:
Wellbridge of Clarkston	4:
Lake Orion Nursing Center	4:
Memorial Healthcare Center Ltc	4:
Wellspring Lutheran Services	4:
Medilodge of Frankenmuth	4:
Argentine Care Center	3:
Fenton Healthcare	3:
Medilodge of Grand Blanc	3:
Briarwood Nursing and Rehab	3:
The Villages of Lapeer Nursing and Rehabilitation	3:
Lapeer County Medical Care Fac	3:
Maple Woods Manor	3:
Avista Nursing and Rehab	3:
The Villa at Silverbell Estates	2:
Mission Point Nursing and Rehab Center of Holly	2:
Wellbridge of Fenton	2:
Wellbridge of Grand Blanc	2:
Mission Point Nsg and Phy Rehab Ctr of Flint	2:
Willowbrook Manor	2:
Stonegate Health Campus	2:
Chesaning Nursing and Rehabilitation Center	2:
Regency at Waterford	1:
Canterbury On The Lake	1:
Mission Point Nsg and Phy Rehab Ctr of Clarkston	1:
Caretel Inns of Linden	1:
Kith Haven	1:
Majestic Care of Flushing	1:
Medilodge of Montrose Inc	1:

Medical Groups Affiliated with HURLEY MEDICAL CENTER

There are 327 doctors and 117 medical groups that are affiliated with HURLEY MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with HURLEY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HURLEY MEDICAL CENTER.