CONTACT INFORMATION REVIEWS & MORE DATA
COREWELL HEALTH PENNOCK HOSPITAL Ratings and Reviews
- Date Updated: July 31, 2024
- Address: 1009 W GREEN ST, HASTINGS, MI 49058
- Phone: (269) 945-3451
- Type: Critical Access Hospitals
- Ownership: Voluntary non-profit - Other
- Overall Rating:
- Perc. Patients Recommending: 68%
About COREWELL HEALTH PENNOCK HOSPITAL
COREWELL HEALTH PENNOCK HOSPITAL is a Critical Access Hospitals. It is in HASTINGS, MI. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 231339. It does provide emergency services. There are 232 medical professionals and 48 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at COREWELL HEALTH PENNOCK HOSPITAL.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COREWELL HEALTH PENNOCK HOSPITAL to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 82 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 2 % |
Patients who reported that their nurses "Usually" communicated well | 16 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 89 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 1 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 10 % |
Patients who reported that their nurses "Always" listened carefully to them | 76 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 2 % |
Patients who reported that their nurses "Usually" listened carefully to them | 22 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 80 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 4 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 16 % |
Patients who reported that their doctors "Always" communicated well | 81 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 4 % |
Patients who reported that their doctors "Usually" communicated well | 15 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 89 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 2 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 9 % |
Patients who reported that their doctors "Always" listened carefully to them | 78 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 6 % |
Patients who reported that their doctors "Usually" listened carefully to them | 16 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 77 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 4 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 19 % |
Patients who reported that they "Always" received help as soon as they wanted | 68 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 6 % |
Patients who reported that they "Usually" received help as soon as they wanted | 26 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 67 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 5 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 28 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 70 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 6 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 24 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 59 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 18 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 23 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 72 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 6 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 22 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 45 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 30 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 25 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 11 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 89 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 10 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 90 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 12 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 88 % |
Patients who "Agree" they understood their care when they left the hospital | 47 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 3 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 50 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 52 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 3 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 45 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 51 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 2 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 47 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 37 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 4 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 59 % |
Patients who reported that their room and bathroom were "Always" clean | 78 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 5 % |
Patients who reported that their room and bathroom were "Usually" clean | 17 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 59 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 8 % |
Patients who reported that the area around their room was "Usually" quiet at night | 33 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 6 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 21 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 73 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 5 % |
Patients who reported YES, they would definitely recommend the hospital | 68 % |
Patients who reported YES, they would probably recommend the hospital | 27 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of COREWELL HEALTH PENNOCK HOSPITAL, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the COREWELL HEALTH PENNOCK HOSPITAL provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for COREWELL HEALTH PENNOCK HOSPITAL: Not Available
We do not have detailed cost analysis for COREWELL HEALTH PENNOCK HOSPITAL.
Infection Rates at COREWELL HEALTH PENNOCK HOSPITAL
These measures show how often patients at COREWELL HEALTH PENNOCK HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Central Line Associated Bloodstream Infection: Number of Device Days | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | Not Available / Not Available |
Central Line Associated Bloodstream Infection (ICU + select Wards) | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | Not Available / Not Available |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | Not Available / Not Available |
SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
SSI - Colon Surgery: Number of Procedures | 11.00 / Not Available |
SSI - Colon Surgery: Predicted Cases | 0.26 / Not Available |
SSI - Colon Surgery: Observed Cases | 1.00 / Not Available |
SSI - Colon Surgery | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Number of Procedures | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Predicted Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy: Observed Cases | Not Available / Not Available |
SSI - Abdominal Hysterectomy | Not Available / Not Available |
MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
MRSA Bacteremia: Patient Days | 6,482.00 / Not Available |
MRSA Bacteremia: Predicted Cases | 0.14 / Not Available |
MRSA Bacteremia: Observed Cases | 0.00 / Not Available |
MRSA Bacteremia | Not Available / Not Available |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.04 / Same |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 3.71 / Same |
Clostridium Difficile (C.Diff): Patient Days | 6,028.00 / Same |
Clostridium Difficile (C.Diff): Predicted Cases | 1.33 / Same |
Clostridium Difficile (C.Diff): Observed Cases | 1.00 / Same |
Clostridium Difficile (C.Diff) | 0.75 / Same |
How COREWELL HEALTH PENNOCK HOSPITAL Compares to Other Similar Facilities
This is how COREWELL HEALTH PENNOCK HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.
Worst Hospitals in HASTINGS, MI
Percentages of Complications and Deaths at COREWELL HEALTH PENNOCK HOSPITAL
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | NA | Not Enough Data |
Death rate for heart attack patients | NA | Not Enough Data |
Death rate for CABG surgery patients | NA | Not Enough Data |
Death rate for COPD patients | 8% | SAME |
Death rate for heart failure patients | 9.7% | SAME |
Death rate for pneumonia patients | 22.2% | SAME |
Death rate for stroke patients | NA | Not Enough Data |
Pressure ulcer rate | NA | Not Enough Data |
Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
Iatrogenic pneumothorax rate | NA | Not Enough Data |
In-hospital fall with hip fracture rate | NA | Not Enough Data |
Postoperative hemorrhage or hematoma rate | NA | Not Enough Data |
Postoperative acute kidney injury requiring dialysis rate | NA | Not Enough Data |
Postoperative respiratory failure rate | NA | Not Enough Data |
Perioperative pulmonary embolism or deep vein thrombosis rate | NA | Not Enough Data |
Postoperative sepsis rate | NA | Not Enough Data |
Postoperative wound dehiscence rate | NA | Not Enough Data |
Abdominopelvic accidental puncture or laceration rate | NA | Not Enough Data |
CMS Medicare PSI 90: Patient safety and adverse events composite | NA | Not Enough Data |
Skilled Nursing Facilities Near COREWELL HEALTH PENNOCK HOSPITAL
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near COREWELL HEALTH PENNOCK HOSPITAL ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with COREWELL HEALTH PENNOCK HOSPITAL
There are 232 doctors and 48 medical groups that are affiliated with COREWELL HEALTH PENNOCK HOSPITAL.
Affiliated Doctor Groups
- SPECTRUM HEALTH PRIMARY CARE PARTNERS
- ADVANCED RADIOLOGY SERVICES PC
- ECS WESTERN MICHIGAN PC
- HASTINGS INTERNAL MEDICINE PLC
- GRAND RAPIDS EAR NOSE AND THROAT CENTER PLLC
- PENNOCK HOSPITAL
- MICHIGAN FAMILY MEDICINE AND URGENT CARE
- ADENA MEDICAL GROUP LLC
- VISIONARY MEDICAL SERVICES, PC
- GRAND VALLEY MEDICAL SPECIALISTS PLC
- ECS CENTRAL MICHIGAN PC
- KALAMAZOO ANESTHESIOLOGY P C
- MICHIGAN PATHOLOGY SPECIALISTS PC
- THORNAPPLE RIVER ORTHOPEDICS PC
- CANCER AND HEMATOLOGY CENTERS OF WESTERN MI, P.C.
- RENAL ASSOCIATES OF WEST MICHIGAN PC
- SPARTAN RADIOLOGY INC
- WEST MICHIGAN ENDOCRINE, PLC
- THOMAS W PFENNIG DO
- MICHIGAN INSTITUTE OF UROLOGY PC
- METROPOLITAN HOSPITAL
- BARRY COUNTY COMMUNITY MENTAL HEALTH AUTHORITY
- THORNAPPLE VALLEY FAMILY PHYSICIANS PC
- HOMETOWN URGENT CARE OF MICHIGAN PC
- HISTORIC FAMILY PHYSICIANS PLC
- ARTHRITIS EDUCATION AND TREATMENT CENTER PLLC
- ADVANTAGE HEALTH/SAINT MARY'S MEDICAL GROUP
- MACATAWA ANESTHESIA PC
- CEP AMERICA LLC
- THORNAPPLE OPHTHALMOLOGY ASSOC PC
- MICHIGAN EMERGENCY PHYSICIANS, LLP
- EAST PARIS INTERNAL MEDICINE ASSOCIATES PC
- MICHIGAN EAR NOSE THROAT AND ALLERGY SPECIALISTS PC
- ASPIRUS IRONWOOD HOSPITAL AND CLINICS INC
- UROLOGY ASSOCIATES PC OF GRAND RAPIDS
- CHERRY STREET SERVICES INC
- MICHIGAN UROLOGICAL CLINIC
- PARAGON HEALTH PC
- CREEKSIDE VISION AND HEARING, PLC
- FOREFRONT DERMATOLOGY
- SPECTRUM HEALTH HOSPITALS
- MEMORIAL MEDICAL CENTER OF WEST MICHIGAN
- NEWAYGO COUNTY GENERAL HOSPITAL ASSOCIATION
- SPECTRUM HEALTH UNITED
- CELEBRITY ANESTHESIA STAFFING LLC
- REED CITY HOSPITAL CORPORATION
- RAWM VASCULAR ACCESS PLLC
- METRO INFECTIOUS DISEASE CONSULTANTS LLC
The list of medical professionals associated with COREWELL HEALTH PENNOCK HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with COREWELL HEALTH PENNOCK HOSPITAL.
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