CONTACT INFORMATION REVIEWS & MORE DATA

HILLSDALE HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  168 S HOWELL STREET, HILLSDALE, MI 49242
  • Phone:  (517) 437-4451
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   63%

  About HILLSDALE HOSPITAL

HILLSDALE HOSPITAL is a Acute Care Hospitals. It is in HILLSDALE, MI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230037. It does provide emergency services. There are 150 medical professionals and 82 doctor groups affiliated with the hospital. On average at HILLSDALE HOSPITAL, emergency patients were charged $20,156. This is lower than the state average of $24,992. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HILLSDALE HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 7 %
Patients who reported that they "Usually" received help as soon as they wanted 24 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 25 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 71 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 5 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 24 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 31 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 9 %
Patients who reported that YES, they were given information about what to do during their recovery at home 91 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 8 %
Patients who reported that YES, they did discuss whether they would need help after discharge 92 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 3 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 2 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 56 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 16 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 61 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 7 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 63 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HILLSDALE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HILLSDALE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HILLSDALE HOSPITAL: Not Available

Detailed table for spending and period for patients at HILLSDALE HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $3
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $71
Outpatient (1 to 3 days Prior to Index Hospital Admission) $32
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $592
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,843
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $44
Carrier (During Index Hospital Admission) $1,063
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $918
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $108
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,555
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $668
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,070
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $104
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,076
Total (Complete Episode) $20,156

Infection Rates at HILLSDALE HOSPITAL

These measures show how often patients at HILLSDALE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 469.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.30 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,133.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.65 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 17.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.46 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 4.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.04 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 5,924.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.11 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days 5,420.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases 0.94 / Not Available
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How HILLSDALE HOSPITAL Compares to Other Similar Facilities

This is how HILLSDALE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HILLSDALE, MI

Worst Hospitals in HILLSDALE, MI

Percentages of Complications and Deaths at HILLSDALE HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.9% SAME
Death rate for heart failure patients 13% SAME
Death rate for pneumonia patients 19% SAME
Death rate for stroke patients 16.2% SAME
Pressure ulcer rate 0.45% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.48% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 10.54% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.41% SAME
Postoperative sepsis rate 4.99% SAME
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 1.05% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.98% SAME

Skilled Nursing Facilities Near HILLSDALE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HILLSDALE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hillsdale Hospital Mcguire and Macritchie Ltcu 5:
Maple Lawn Medical Care Facili 5:
Jackson County Medical Care Facility 5:
Hillsdale Co Medical Care Faci 4:
Northern Lakes Nursing and Rehabilitation Center 3:
Lakeland Rehab and Healthcare Center 2:
Laurels of Coldwater,the 2:
Arbor Manor Care Center 2:
Faith Haven Senior Care Centre 2:
Allegra Nursing and Rehab 2:
Evergreen Healthcare Center 1:
Cascade Senior Care Center 1:
Mission Point Health Campus of Jackson 1:

Medical Groups Affiliated with HILLSDALE HOSPITAL

There are 150 doctors and 82 medical groups that are affiliated with HILLSDALE HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with HILLSDALE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HILLSDALE HOSPITAL.

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