SPECTRUM HEALTH Ratings and Reviews

About SPECTRUM HEALTH

SPECTRUM HEALTH is a Acute Care Hospitals. It is in GRAND RAPIDS, MI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230038. It does provide emergency services. There are 2,509 medical professionals and 231 doctor groups affiliated with the hospital. On average at SPECTRUM HEALTH, emergency patients were charged $26,464. This is higher than the state average of $24,992. It is also higher than the national average of $25,828.

Quick Links to SPECTRUM HEALTH Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SPECTRUM HEALTH to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	14 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SPECTRUM HEALTH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SPECTRUM HEALTH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SPECTRUM HEALTH: Not Available

Detailed table for spending and period for patients at SPECTRUM HEALTH:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$22
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$48
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$445
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$780
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,855
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$1,861
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$875
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$278
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,177
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,022
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,625
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$132
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,294
Total (Complete Episode)	$26,464

Infection Rates at SPECTRUM HEALTH

These measures show how often patients at SPECTRUM HEALTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.31 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.78 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	29,905.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	35.72 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	18.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.50 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.17 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.54 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	23,790.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	37.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	12.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.32 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.40 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.15 / Same
SSI - Colon Surgery: Number of Procedures	760.00 / Same
SSI - Colon Surgery: Predicted Cases	19.96 / Same
SSI - Colon Surgery: Observed Cases	14.00 / Same
SSI - Colon Surgery	0.70 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.56 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.27 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	246.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.26 / Same
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Same
SSI - Abdominal Hysterectomy	1.77 / Same
MRSA Bacteremia: Lower Confidence Limit	0.41 / Same
MRSA Bacteremia: Upper Confidence Limit	1.10 / Same
MRSA Bacteremia: Patient Days	352,863.00 / Same
MRSA Bacteremia: Predicted Cases	23.17 / Same
MRSA Bacteremia: Observed Cases	16.00 / Same
MRSA Bacteremia	0.69 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.37 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.59 / Better
Clostridium Difficile (C.Diff): Patient Days	306,359.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	150.38 / Better
Clostridium Difficile (C.Diff): Observed Cases	71.00 / Better
Clostridium Difficile (C.Diff)	0.47 / Better

How SPECTRUM HEALTH Compares to Other Similar Facilities

This is how SPECTRUM HEALTH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GRAND RAPIDS, MI

Worst Hospitals in GRAND RAPIDS, MI

Percentages of Complications and Deaths at SPECTRUM HEALTH

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.5%	SAME
Death rate for heart attack patients	11.1%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	9.8%	SAME
Death rate for heart failure patients	11.9%	SAME
Death rate for pneumonia patients	13.6%	Better
Death rate for stroke patients	12.2%	SAME
Pressure ulcer rate	1.19%	Worse
Death rate among surgical inpatients with serious treatable complications	138.64%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	4.26%	Worse
Postoperative acute kidney injury requiring dialysis rate	1.75%	SAME
Postoperative respiratory failure rate	11.18%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.69%	SAME
Postoperative sepsis rate	3.12%	Better
Postoperative wound dehiscence rate	2.15%	SAME
Abdominopelvic accidental puncture or laceration rate	2.2%	Worse
CMS Medicare PSI 90: Patient safety and adverse events composite	1.21%	Worse

Skilled Nursing Facilities Near SPECTRUM HEALTH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SPECTRUM HEALTH ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Thornapple Manor	5:
The Oaks at Byron Center	5:
Corewell Health Rehab and Nursing Center - Kentridge	5:
Holland Home Breton Rehabilitation and Living Centre	5:
Holland Home - Raybrook Manor	5:
Valley Health Center	5:
Clark Retirement Community	5:
Porter Hills Health Center	5:
Mary Free Bed Sub-Acute Rehabilitation	5:
Corewell Health Rehab and Nursing Ctr - Leffingwell	5:
Edison Christian Health Center	5:
St Anns Home	5:
Michigan Veteran Homes at Grand Rapids	5:
The Oaks at Belmont	5:
Corewell Health Greenville Hosp Rehab and Nsg Ctr	5:
Mission Point Nsg and Phy Rehab Ctr of Cedar Springs	5:
Resthaven Care Center	4:
Medilodge of Holland	4:
Heritage Nursing and Rehabilitation Community	4:
The Laurels of Sandy Creek	3:
The Inn at Freedom Village	3:
The Laurels of Hudsonville	3:
Medilodge of Wyoming	3:
Skld Wyoming	3:
Beacon Hill at Eastgate	3:
Covenant Village of The Great Lakes	3:
Corewell Htlh Gr Hosps Rehab and Nsg Ctr-1226cedarst	3:
Skld Leonard	3:
Clearstream Rehabilitation and Nursing Center	2:
Mission Point Nsg and Phy Rehab Ctr of Grandville	2:
Optalis Health and Rehabilitation of Grand Rapids	2:
The Laurels of Kent	2:
Mission Point Nsg and Phy Rehab Ctr of Forest Hills	2:
Valley View Care Center	2:
Mission Point Nsg and Physical Rehab Ctr of Lamont	2:
Mission Point Nsg and Physical Rehab Ctr of Belding	2:
Mission Point Nsg and Phy Rehab Ctr of Greenville	2:
Skld Zeeland	1:
Healthbridge Post-Acute Rehabilitation	1:
Skld Beltline	1:
Allendale Nursing and Rehabilitation Community	1:
Medilodge of Grand Rapids	1:

Medical Groups Affiliated with SPECTRUM HEALTH

There are 2,509 doctors and 231 medical groups that are affiliated with SPECTRUM HEALTH.

Affiliated Doctor Groups

The list of medical professionals associated with SPECTRUM HEALTH is very long, so we have added another pages. See a list of medical professionals associated with SPECTRUM HEALTH.